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Epson C11C424001 - Stylus C80 Color Inkjet Printer, Основы работы с принтером

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Epson C11C424001 - Stylus C80 Color Inkjet Printer Скачать руководство пользователя страница 44

39

Problem Solving

This section gives you the basics for diagnosing and solving printer problems. 

■

First see “Diagnosing Printer Problems” on page 41 to help determine what the 
cause of the problem may be. 

■

Then see “Problems and Solutions” on page 44 for solutions to common setup 
and printing problems.

It’s a good idea to check EPSON’s support web site periodically for 
possible updates to your printer driver. Visit http://support.epson.com 
and check the section for your product to see if there is a new driver 
available, free of charge, for downloading to your computer. Download 
instructions are posted for your convenience.

Содержание C11C424001 - Stylus C80 Color Inkjet Printer

Страница 1: ...EPSON Stylus C80 Printer Basics Printed on recycled paper ...

Страница 2: ...other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION A Note Concerning Responsible Use of Copyrighted Materials Digital cameras and scanners like photocopiers conventional cameras and ink jet printers can be misused by improper copying and reprinting of copyrighted material While some countries laws permit limited copying of copyrighted mater...

Страница 3: ...ype 14 Printing On Envelopes 15 Using PhotoEnhance Custom and Advanced Settings 16 Enhancing Photos 16 Using Custom Project Types 17 Using Advanced Settings 18 Printing on Both Sides of the Paper 20 MAINTAINING YOUR PRINTER 23 Cleaning the Print Head 23 Examining the Nozzle Check Pattern 25 Replacing an Ink Cartridge 25 Checking Your Ink Supply 27 Ink Cartridge Precautions 28 Replacing an Empty or...

Страница 4: ...Problems 45 Print Quality Problems 46 Problems with Paper Feeding 49 Solving Miscellaneous Printout Problems 50 Uninstalling Printer Software 52 Uninstalling Windows Software 52 Uninstalling Macintosh Software 52 Reinstalling Printer Software 53 Where To Get Help 53 EPSON Technical Support 54 REQUIREMENTS AND NOTICES 55 Windows System Requirements 55 Macintosh System Requirements 56 ENERGY STAR Co...

Страница 5: ...v FCC Compliance Statement 59 Declaration of Conformity 60 Epson America Inc Limited Warranty 61 INDEX 63 ...

Страница 6: ...on accelerated testing of prints on special media displayed indoors under glass Actual print stability will vary according to image display conditions light intensity humidity and atmospheric conditions EPSON does not guarantee the longevity of prints Lightfastness ratings do not estimate the durability of the paper itself For maximum print life display all prints under glass or lamination or prop...

Страница 7: ...u can view this Reference Guide from the CD ROM or copy it to your hard drive and view it from there Follow these steps 1 Insert your printer software CD ROM 2 Windows Double click My Computer for Windows XP click Start first double click your CD ROM or DVD drive icon then double click the EPSON icon Macintosh Double click the EPSON icon on your desktop Then double click the EPSON icon in your CD ...

Страница 8: ... to your hard drive Install Reference Guide and view it from there For details on viewing the manual see the next section If you copied the manual to your hard drive you can access it at any time as follows Windows Select Start Programs or All Programs EPSON and click ES C80 Guide Macintosh Open the EPSON STYLUS C80 folder and double click View Reference Guide ...

Страница 9: ... topic you want to view If there s a right arrow click it to view subtopics then click on a topic to go to it Click the down arrow to close a subtopic list If you see an icon for a graphic when viewing your Reference Guide in Netscape Navigator click the Reload button to load the graphic Click here to expand the table of contents Closed list click to expand Click to go to topic ...

Страница 10: ...ow the instructions in these sections Loading Paper on page 6 Printing with Windows on page 7 Printing on a Macintosh on page 11 Selecting the Correct Media Type on page 14 If you re already familiar with EPSON ink jet printing you can skip to these sections Printing On Envelopes on page 15 Using PhotoEnhance Custom and Advanced Settings on page 16 Printing on Both Sides of the Paper on page 20 ...

Страница 11: ...s when loading paper Fan paper before loading it and make sure it lies flat against the paper support Load the printable side face up It s usually whiter or brighter than the other side Always load the short edge first even when printing in landscape mode Load letterhead or preprinted paper into the printer top edge first Don t load paper above the arrow on the left edge guide If you experience pa...

Страница 12: ...ent 2 Make sure your EPSON Stylus C80 printer is selected 3 Click the Properties button Preferences button for Windows XP If you see a Setup Printer or Options button click it Then click Properties or Preferences on the next screen If you click the print icon on your application s tool bar instead of selecting Print from the File menu you may not get the option to change the printer software setti...

Страница 13: ...ure which setting to select see page 14 For Ink select Color to print a color document or Black to print a grayscale or black text document Set the Mode option to Automatic It s the easiest way to get good printing results on all types of paper Set the slider in the Mode box to Quality or Speed to select high quality or faster printing The slider may not be available for your Media Type Select hig...

Страница 14: ...to return to the Print dialog box 8 Click OK or Print to begin printing For more information about printer settings click the Help button You can also right click any item on the screen and then click What s This After a moment this window appears and shows the progress of your print job You can use the buttons to cancel pause or restart printing You can also see how much ink you have left Click t...

Страница 15: ... letter size paper you can change the default printer settings for all your programs 1 Right click the printer icon on your taskbar in the lower right corner of your screen 2 Select Printer Settings You see the Main menu of your printer settings dialog box as shown on page 8 3 Select the default settings you want to use for all your applications Click OK when you re finished Remember that you can ...

Страница 16: ... From the File menu click Page Setup You see your printer software s page setup dialog box your dialog box may look slightly different 2 Make sure C80 Series is selected If not you need to select your printer in the Chooser as described on the Start Here sheet 3 Select the correct Paper Size Orientation and other settings Then click OK Verify your printer model here Select your Paper Size Orientat...

Страница 17: ...aper click the arrow to display the Media Type list If you re not sure which setting to select see page 14 For Ink select Color to print a color document To print a grayscale or black text document click Black Set the Mode to Automatic It s the easiest way to get good printing results on all types of paper Set the slider in the Mode box to Quality or Speed to select higher quality or faster printi...

Страница 18: ...ridges is low or empty 7 Click Print to start printing If you turned on background printing you can select EPSON Monitor3 from the Macintosh Application menu to see this dialog box If you re not using background printing and you need to cancel the current print job hold down the J key and press the period key Click to cancel printing Click to pause printing Click to restart your print job Click on...

Страница 19: ... settings you should choose for your paper For this paper Select this Media Type setting Plain paper sheets or envelopes Plain Paper EPSON Premium Bright White Paper Bright White Ink Jet Paper EPSON Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Cards EPSON Photo Quality Self Adhesive Sheets Photo Quality Ink Jet Paper EPSON Premium Glossy Photo Paper Premium Glossy Photo Paper EPSON Prem...

Страница 20: ...er and set your printer s thickness lever to the position Remember to move the thickness lever back to the m position when you re done 3 Make the following settings in your printer software For Media Type select Plain Paper For Orientation select Landscape For Paper Size select Envelope 10 4 1 8 9 1 2 in Windows or Envelope 10 Macintosh See page 7 Windows or page 11 Macintosh for more information ...

Страница 21: ...ter software includes PhotoEnhance options that adjust image brightness and contrast to improve the appearance of low resolution or improperly exposed photos You can also use PhotoEnhance to add special effects If you re printing high resolution images you may want to use the Automatic setting instead as described on page 8 Windows or page 12 Macintosh PhotoEnhance does not affect your original im...

Страница 22: ... list of specialized settings for photographs such as People or Nature or select special filters such as Soft Focus or a Sepia tint Using Custom Project Types Your printer software includes custom project types with preset printing options This lets you quickly select the best settings for your type of document or select a color matching method for your project To access the project types click Cu...

Страница 23: ...ng colors to your screen as closely as possible when used in conjunction with ColorSync compatible devices and applications You can also fine tune these settings on the Advanced dialog box to fit your individual needs as described in the next section Using Advanced Settings For maximum control over your project you can customize your print settings such as Print Quality and Gamma and use special e...

Страница 24: ...e Advanced dialog box After you customize your print settings on the Advanced dialog box you can save them as a group and reuse them whenever you print a similar project See your on screen Reference Guide as described on page 2 for instructions For more information about all the advanced settings click the Help or button Windows Macintosh Macintosh Windows ...

Страница 25: ...l be oversaturated Double sided printing is not available when the printer is shared over a network Follow these steps to print on both sides of the page 1 Load plain paper or another double sided media in your printer For most media you can print up to 60 pages at a time on 30 sheets of paper For Double Sided Matte Paper load only one sheet at a time Print longer documents in sections For example...

Страница 26: ...application to open your printer software s page setup dialog box Then choose Double Sided Printing 3 Click OK to save your settings 4 Start printing Windows Click OK or Print in your application s Print dialog box Macintosh Select File Print Select the Media Type for your paper from the Media Type list in the printer settings dialog box Then click Print The printer prints the odd numbered page s ...

Страница 27: ...conds For graphics intensive documents let your printout dry for 60 seconds 6 Remove the printed sheet s from the output tray Without changing the order of the pages reload the paper with the printed side down and the top edge first as shown in the illustrations on the screen 7 Click Resume to print on the other side of the page If you don t see the alert on your Macintosh select EPSON Monitor3 fr...

Страница 28: ...n the print head This unclogs the nozzles so they can deliver ink properly Cleaning the print head uses ink so clean it only if print quality declines This section explains how to clean the print head using the printer s Head Cleaning utility which is the recommended method Your printer must be connected directly to your computer not on a network to use the Head Cleaning utility You can also clean...

Страница 29: ...en to clean the print head Cleaning takes about 30 seconds during which the printer makes some noise and the Ppower light flashes Never turn off the printer while the Ppower light is flashing unless the printer hasn t moved or made noise for more than 5 minutes 4 When the Ppower light stops flashing run a nozzle check to confirm that the print head nozzles are clean Make sure plain paper is loaded...

Страница 30: ...is flashing one of your ink cartridges is low on ink This is a good time to make sure you have a new ink cartridge When the H ink out light stays on an ink cartridge is empty and you need to replace it You cannot print if any of the ink cartridges are empty Leave the empty cartridge installed in the printer until you have obtained a replacement otherwise the ink remaining in the print head nozzles...

Страница 31: ...PSON ink cartridges within six months of installing them and before the expiration date on the package Black T032120 Cyan T032220 Magenta T032320 Yellow T032420 To ensure good results use genuine EPSON ink cartridges and do not refill them Other products may cause damage to your printer not covered by EPSON s warranty When you need new ink cartridges contact your dealer or call the EPSON Store at ...

Страница 32: ... window like the one on the right showing ink levels You can also double click the Ink Monitor icon on the taskbar The window that appears lets you check ink levels and also order cartridges online Just click the Buy Now button to launch your web browser Macintosh Open your application s File menu and choose Print Then click the ink icon You see a window like the one on the right ...

Страница 33: ...y and open the printer cover Don t remove the cartridge label or ink will leak Don t remove the green IC chip from the cartridge Installing a cartridge without an IC chip can damage the printer Also don t touch the green IC chip This can damage the ink cartridge If you remove an ink cartridge temporarily protect the ink supply port on the bottom of the cartridge from dirt and dust Place it in a sm...

Страница 34: ... is empty the next cartridge moves under the _ mark This happens after you press the H ink cartridge replacement button for every ink cartridge that needs to be replaced If all the empty cartridges have been identified the print head moves to the ink cartridge replacement position To avoid damaging the printer never move the print head by hand Don t press the H ink cartridge replacement button for...

Страница 35: ...idge from its package shake it four or five times 7 Remove the cartridge from its package and lower it into the cartridge holder Push down gently until the cartridge clicks into place 8 Repeat steps 5 through 7 for each cartridge that you need to replace If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water ...

Страница 36: ...ning and aligning the print head you can replace the cartridge s causing the problem Follow these steps to replace ink cartridges when print quality declines 1 Print a nozzle check pattern to determine which cartridges need to be replaced Windows Right click the printer icon on the Windows taskbar and then click Nozzle Check Macintosh Open your application s File menu and choose Print Then click t...

Страница 37: ...ou lift it out of the printer Don t take the used cartridge apart or try to refill it Don t press the H ink cartridge replacement button for more than three seconds or the printer will start to clean the print head To avoid damaging the printer never move the print head by hand If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with...

Страница 38: ...rtridge you want to replace 10 Close the printer cover and press the H ink cartridge replacement button The printer moves the print head and begins charging the ink delivery system The P power light flashes and the printer makes noise Charging takes about one minute When it s finished the P power light stops flashing and stays on Never turn off the printer while the Ppower light is flashing unless...

Страница 39: ...side the printer and smudging your printouts 1 Make sure the printer is on but not printing and letter size plain paper is loaded 2 Windows Right click the printer icon on your taskbar in the lower right corner of your screen and select Print Head Alignment Macintosh Open your application s File menu and choose Page Setup or Print Then click the Utility button On the Utility menu click the Print H...

Страница 40: ...through 6 until number 8 is the best line for each of the groups Then click Next to continue 7 Follow the instructions on the screen to print a horizontal alignment test page You see seven pairs of gray rectangles on the printout 8 Select the pattern with the least white or black banding where the rectangles meet and enter the number on the screen 9 Do one of the following If pattern number 4 is t...

Страница 41: ...nside 6 If ink leaks inside the printer carefully wipe it off with a damp cloth Don t touch the gears inside the printer Make sure you use a soft cloth to clean the printer s lid otherwise you may scratch it Don t use a rough cloth and never use a hard or abrasive brush to clean any part of the printer case Never use alcohol or thinner for cleaning they can damage the printer components and case D...

Страница 42: ...the printer 3 Disconnect the printer cable from the printer 4 Remove any paper from the printer and remove the paper support 5 Open the printer cover Secure the ink cartridge holder to the printer with tape as shown then close the printer cover 6 Push in the output tray extensions and close the tray 7 Repack the printer and attachments in the original box using the protective materials that came w...

Страница 43: ...38 ...

Страница 44: ...ee Problems and Solutions on page 44 for solutions to common setup and printing problems It s a good idea to check EPSON s support web site periodically for possible updates to your printer driver Visit http support epson com and check the section for your product to see if there is a new driver available free of charge for downloading to your computer Download instructions are posted for your con...

Страница 45: ...40 Printer Parts Paper support Printer cover Output tray extensions Output tray Left edge guide Right edge guide Ink cartridge holder not removable Paper thickness lever Control panel ...

Страница 46: ...on page 6 and then press the m paper button to resume printing m is flashing and H is on Paper has jammed in the printer Press the m paper button to eject the jammed paper If that doesn t clear the error open the printer cover and remove any paper inside including torn pieces Then load a new stack of paper and press the m paper button to resume printing H is flashing One of the ink cartridges is l...

Страница 47: ...ead is at the home position at the far right as you face the printer open the printer cover and press the H ink cartridge replacement button to move the cartridge holders to the replacement position Remove and reinsert any cartridge that you ve recently replaced Make sure the cartridge clicks into place Close the printer cover and press the H ink cartridge replacement button again to finish instal...

Страница 48: ...ROM version number ink counter and a nozzle check pattern Only the nozzle check pattern is shown below If the pattern has gaps in its dots you need to clean the print head see page 23 4 To end the check turn the printer off after it prints the check page Then reconnect the interface cable and turn on your printer and computer If the check page prints the problem probably lies in your software sett...

Страница 49: ...contact EPSON as described on page 54 Make sure no packing material remains in the printer Turn off the printer wait a moment then turn it back on to clear the error You re having problems installing the printer software Make sure your printer is turned on and the printer cable is securely connected at both ends Then carefully follow the installation instructions on the Start Here sheet Also make ...

Страница 50: ...er light is on but nothing prints Make sure the interface cable is connected securely and that the cable meets the system requirements on page 55 or page 56 Run a printer check as described on page 43 If the check page prints make sure your printer software is installed correctly If you re printing on a network you need to set up your printer for network printing as described in your on screen Ref...

Страница 51: ...r than printing with a parallel connection If you re using a USB port too many active USB devices may slow the printer Disconnect USB devices that you re not using If you re using the parallel port enable ECP DMA mode See your computer documentation or contact the manufacturer for help Print Quality Problems You see banding light lines The print head nozzles may need cleaning see page 23 for instr...

Страница 52: ...isted on the inside back cover Use EPSON papers to ensure proper saturation and absorption of genuine EPSON inks Non EPSON media may not be compatible and may produce ink bleeding or pooling Run the Print Head Alignment utility See page 34 for instructions Check the paper thickness lever position If it s in the position your printer is set for thicker paper or envelopes and your image may smear Fo...

Страница 53: ...tches the paper you loaded See page 14 for guidelines Make sure your paper isn t damaged old dirty or loaded face down If it is reload a new stack of paper with the printable side up it is usually whiter or shinier than the other side You see wrong or missing colors If you re printing color images make sure both your application and printer software are set for color printing The print head nozzle...

Страница 54: ...urce Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Your printout is grainy Try using a higher quality paper Set the Quality Speed slider to the Quality setting in your printer software see page 7 Windows or 12 Macintosh You may need to increase the image resolution or print it in a smaller size see your s...

Страница 55: ...If you re printing on both sides of the paper try loading fewer sheets Place the paper against the right edge and slide the left edge guide against it but not too tightly Solving Miscellaneous Printout Problems The image is inverted Turn off Flip Horizontal in the printer software or the mirror setting in your application The printer prints blank pages Make sure your printer is selected in your ap...

Страница 56: ...inter directly to your computer The wrong number of copies prints Check the Copies setting in both your printer software and application If you re running Windows check the Copies setting in the Windows Print dialog box There are scratch marks on your print If you re printing on Premium Glossy or Premium Semigloss Photo Paper prints have a tendency to scratch if not handled properly Don t place ob...

Страница 57: ...the screen to uninstall the printer software 5 Restart your computer when you re done Uninstalling Macintosh Software 1 Insert your printer software CD ROM in your drive Then double click the EPSON icon in your CD ROM window You may need to double click the EPSON icon on your desktop to open the window You see the Main Menu 2 Click Install Printer Driver then click Continue 3 On the installer scre...

Страница 58: ...k the EPSON icon The Main Menu appears 3 Click Install Printer Driver and follow the instructions on your screen Restart your computer when you re done installing software Macintosh 1 Insert your printer software CD ROM Then double click the EPSON icon that appears on your desktop to open the CD ROM window 2 Double click the EPSON icon in your CD ROM window You see the Main Menu 3 Click Install Pr...

Страница 59: ... of purchase Computer configuration Description of the problem You can purchase ink cartridges paper manuals and accessories from EPSON at 800 873 7766 or visit www epsonstore com U S sales only In Canada please call 800 873 7766 for dealer referral Service Access World Wide Web From the Internet you can reach EPSON Support at http support epson com At this site you can download drivers and other ...

Страница 60: ...B recommended 100MB of free hard disk space 200MB or more recommended VGA or better display adapter and monitor CD ROM or DVD drive for installing the printer software Parallel connection a high speed bidirectional IEEE 1284 compliant parallel cable up to 10 feet long 3 meters the cable must have a D SUB 25 pin male connector for your computer and a 36 pin Centronics compatible connector for the p...

Страница 61: ...r G4 with built in USB port Mac OS 8 5 1 through 9 1 Mac OS 9 1 recommended 32MB of available RAM 64MB recommended 100MB of free hard disk space 200MB recommended VGA display or better CD ROM or DVD drive for installing the printer software A shielded USB AB cable Using an improperly shielded USB cable may cause the printer to malfunction ...

Страница 62: ... plug can be easily unplugged Placez l imprimante près d une prise de contacte où la fiche peut être débranchée facilement Do not let the power cord become damaged or frayed If you use an extension cord with the printer make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plug...

Страница 63: ...e the print head by hand You may damage the printer Install the ink cartridge immediately after you remove it from its plastic package Leaving the cartridge unpacked for a long time before use can result in reduced print quality Do not use an ink cartridge beyond the date printed on the cartridge carton For best results use up the ink cartridges within six months of first installing them Store ink...

Страница 64: ...measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certifica...

Страница 65: ...igital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this dev...

Страница 66: ...k to you You are responsible for packing the printer and for all costs to and from the Epson authorized service center When warranty service involves the exchange of the printer or a part the item replaced becomes Epson property The replacement printer or part may be new or refurbished to the Epson standard of quality and at Epson s option may be another model of like kind and quality Epson s liab...

Страница 67: ...T SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions do not allow the exclusion or limitation of incidental or co...

Страница 68: ...es setting 51 Custom project types 17 to 18 D Default settings Windows 10 Digital Camera Correction setting 17 Documentation 1 to 4 Duplex printing 20 to 22 E Economy setting 18 Electronic manual 1 2 to 4 Envelopes printing on 15 EPSON accessories 26 54 help 53 to 54 Monitor3 13 papers 14 Store 26 54 F Faint images 48 Filter 17 Flip Horizontal setting 50 G Gamma setting 18 H Head Cleaning utility ...

Страница 69: ...Weave setting 46 Mirror images 50 Monitor3 EPSON 13 Monitoring ink level 9 25 31 Moving printer 37 N Network printing 45 Noise printer 45 Nozzle check pattern 24 to 25 43 P Page Setup dialog box 11 Paper feeding problems 49 to 50 thickness lever 47 type setting see Media Type setting Photo Quality Ink Jet Paper 14 PhotoEnhance setting 16 to 17 Premium Glossy Photo Paper 14 Premium Semigloss Photo ...

Страница 70: ...ety instructions 57 to 58 Saving settings 18 Semigloss media 14 Service 53 to 54 Slow printing 46 Smears 47 Software problems solving 44 to 45 reinstalling 53 uninstalling 52 SoundAdvice 54 Special effects 18 sRGB setting 18 Support 53 to 54 System requirements 55 to 56 T Technical support 53 to 54 Thickness lever 47 Transparencies 14 Transporting printer 37 Troubleshooting 39 to 50 U Uninstalling...

Страница 71: ...hic quality output It s the ideal media when you need high quality double sided printing for brochures newsletters or flyers Matte Paper Heavyweight Professional looking flat matte finish for printing photos and graphics on a non glossy surface Perfect for digital fine art work Your prints last longer than with other media especially when you display them under glass or store them in photo albums ...

Страница 72: ... Size Part number EPSON Premium Bright White Paper Letter 8 5 x 11 inches S041586 EPSON Photo Quality Ink Jet Paper Letter 8 5 x 11 inches S041062 Legal 8 5 x 14 inches S041067 A4 8 3 x 11 7 inches S041061 EPSON Photo Quality Ink Jet Cards A6 4 1 x 5 8 inches S041054 EPSON Double Sided Matte Paper Letter 8 5 x 11 inches S041568 EPSON Archival Matte Paper Letter 8 5 x 11 inches S041341 A4 8 3 x 11 ...

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