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Troubleshooting
137
Horizontal banding
❏
Make sure the printable side of the paper is face-up in the rear sheet feeder and face-down in
the front paper cassette.
❏
Run the Head Cleaning utility to clear any clogged ink nozzles.
&
See “Cleaning the Print Head” on page 107.
❏
Use up ink cartridges within six months of opening vacuum package.
❏
For best print quality, use genuine Epson ink cartridges.
❏
Check the ink cartridge status.
&
See “Checking the ink cartridge status” on page 91.
If the graphic displays the ink is low or expended, replace the appropriate ink cartridge.
&
See “Replacing an ink cartridge” on page 95.
❏
Make sure the paper type selected in the printer driver is appropriate for the type of paper
loaded in the printer.
&
See “Selecting the Correct Paper Type” on page 27.
Vertical misalignment or banding
❏
Make sure the printable side of the paper is face-up in the rear sheet feeder and face-down in
the front paper cassette.
❏
Run the Head Cleaning utility to clear any clogged ink nozzles.
&
See “Cleaning the Print Head” on page 107.
❏
Run the Print Head Alignment utility.
&
See “Aligning the Print Head” on page 110.
❏
Clear the
High Speed
check box from the Advanced window in your printer driver
(Windows). See the printer driver online help for details.
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