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Troubleshooting

25

Printing a Network Status Sheet

1. Load a few sheets of plain paper.

2. If necessary, press the 

Home

 button on the printer control panel to return to 

the Home menu.

3. Select 

Setup

. 

4. Press 

r

, then select 

Network Settings

.

5. Select 

Confirm Network Settings

.

6. Press the 

x

 

Start

 button to print a network status sheet.

Содержание Artisan 800 - All-in-One Printer

Страница 1: ...Using the Control Panel for Wireless Network Installation Artisan 800 Series ...

Страница 2: ...nt is set up and working correctly Then follow the instructions in this guide to set up the printer for use on a network Do one of the following If you re installing the printer for the first time see the next section to connect the printer to your wireless network If you re setting up an additional computer to use the printer on the network follow the steps in Installing Software on page 12 ...

Страница 3: ...al WEP 128 ASCII WEP 128 Hexadecimal WPA PSK TKIP WPA PSK AES WEP key or WPA passphrase _______________________________________ Note The printer supports the following wireless security modes WEP 64 WEP 128 and WPA PSK If your WEP key is 5 or 13 characters it s ASCII If it s 10 or 26 characters it s hexadecimal If your WPA passphrase contains upper or lowercase letters be sure to note them correct...

Страница 4: ...s Network Enabling Wireless Communication 1 If necessary press the Home button on the printer control panel to return to the Home menu 2 Select Setup 3 Press r then select Network Settings 4 Select Wireless LAN Setup 5 Select Yes ...

Страница 5: ...Connecting to Your Wireless Network 5 6 Select Enable 7 Select Manual Wireless LAN Setup 8 Press the OK button to continue 9 Select Yes ...

Страница 6: ...elect Infrastructure Mode Continue with the next section Searching for Your Wireless Network 1 Select Search SSID 2 Select the name of your wireless network Press l or r to view more networks Continue with Selecting Security Settings on page 8 ...

Страница 7: ...the list your router or access point may be set to not broadcast its network name Press the Back button then see Entering Your Network Name below Entering Your Network Name 1 Select Enter SSID then press OK 2 Enter your network name Press Menu to switch between uppercase ABC lowercase abc or numeric 123 characters Press u or d until you see the character you want Press r to enter the next characte...

Страница 8: ... doesn t have security enabled select None 2 Do one of the following If your wireless network doesn t have security enabled see Confirming Your Network Settings on page 11 If your wireless network uses WPA as the security mode continue with Selecting WPA Security Settings on page 9 If your wireless network uses WEP as the security mode continue with Selecting WEP Security Settings on page 10 ...

Страница 9: ...se letters be sure to enter them correctly Press Menu to switch between uppercase ABC lowercase abc or numeric 123 characters Press u or d until you see the character you want Press r to enter the next character Press to delete a character 2 When you re done entering the WPA passphrase press OK Continue with Confirming Your Network Settings on page 11 ...

Страница 10: ... WEP key is 5 or 13 characters it s ASCII If the WEP key is 10 or 26 characters it s hexadecimal 2 Enter your WEP key Press Menu to switch between uppercase ABC lowercase abc or numeric 123 characters Press u or d until you see the character you want Press r to enter the next character Press to delete a character 3 When you re done entering the WEP key press OK Continue with the next section ...

Страница 11: ...e settings are correct If you need to change a setting press Back until you see the setting you need to change 2 Once you have verified that your network settings are correct press OK to save the settings and return to the Network Settings menu 3 Press the Home button to return to the Home menu Continue with the next section ...

Страница 12: ...eless Network on page 3 to select your network settings again If the connection fails a second time your router or access point may have MAC address filtering enabled See page 25 to print a network status sheet to obtain the MAC address Then see your router or access point s documentation to add the printer s MAC address to the approved devices list Installing Software 1 Insert the printer softwar...

Страница 13: ...k Install 4 When you see this screen select Install driver for network connection and click Next 5 Follow the on screen instructions to install the software for your product Note These installations take several minutes to complete ...

Страница 14: ...e this printer then click Next Note Make sure you select Set up an additional computer to use this printer even if this is the first time that you re installing the printer 7 Make sure that the printer is turned on 8 When you see the FireWall Warning screen click Next ...

Страница 15: ...wall software to allow network access for Epson EasyInstall 10 Select the printer you want to install then click Next Note It may take up to 90 seconds for your computer to find the printer on the network If your printer doesn t appear in the list after 90 seconds make sure that the printer is turned on and connected to the network see Confirming Your Wireless Connection on page 12 Then click the ...

Страница 16: ...inter in the Printer Name text box optional Select Set as default to make the printer your default printer optional 2 When you re finished selecting settings click Next 3 Wait for the software installation to complete then click Next 4 Follow the on screen instructions to print a test page and finish the installation When installation is complete you re ready to scan and print See your printed doc...

Страница 17: ...ions When you see this screen click Finish 2 When you see this screen click Add Printer 3 Follow the steps on the right side of the screen to add your EPSON TCP IP printer Note It may take up to 90 seconds for your computer to find the EPSON TCP IP printer on the network ...

Страница 18: ... Center for details 6 Continue with the steps in the next section to configure your scanner for use over the network Configuring Epson Scan Network Settings Before you can scan over the network you need to configure Epson Scan network settings 1 If necessary press the Home button on the printer control panel to return to the Home menu 2 Select Setup 3 Press r then select Network Settings 4 Select ...

Страница 19: ...reen IP Address _______________________________________________ Note Your printer s settings will be different from the ones shown above 6 From the Finder menu select Go Utilities 7 Double click the EPSON Scan Settings icon 8 This screen appears twice Click No both times it appears ...

Страница 20: ...Installation 9 Select Network as the Connection setting 10 Click Add You see this screen 11 Select the IP address that you wrote down in step 5 Note To rename the scanner type a name for it in the Scanner Name text box ...

Страница 21: ...ning Problems on page 24 This section also explains how to print a Network Status Sheet see page 25 and reset network settings page 26 Setup Problems Software installation failed Reset the printer s network settings see page 26 and perform a first time installation of the printer and software see page 3 Cannot connect to or find the wireless router or access point Try connecting to the wireless ro...

Страница 22: ...try the following solutions If your router or access point is set to assign IP addresses using DHCP try setting the printer s IP address setting to Auto DHCP If you want to manually configure the printer s IP address click Change when you see the Current IP Address Status screen and enter the IP address and subnet mask Make sure your computer is connected to your wireless router or access point Se...

Страница 23: ...uter or access point is turned on and that the settings are correct for your wireless network Reset the printer s network settings see page 26 and perform a first time installation of the printer and software see page 3 Printing is slow or the print is cut off Print a Network Status Sheet see page 25 and check the Signal Condition If it s poor try moving the printer closer to your wireless router ...

Страница 24: ...rectly In this case print a Network Status Sheet see page 25 click EPSON Scan Settings Add Enter address and enter the IP address manually If you are scanning a large document at high resolution a communication error may occur If the scan did not complete lower the resolution The printer s IP Address may have changed If the printer is set to obtain an IP address automatically the IP address may ch...

Страница 25: ...w sheets of plain paper 2 If necessary press the Home button on the printer control panel to return to the Home menu 3 Select Setup 4 Press r then select Network Settings 5 Select Confirm Network Settings 6 Press the x Start button to print a network status sheet ...

Страница 26: ...etting Network Settings 1 If necessary press the Home button on the printer control panel to return to the Home menu 2 Select Setup 3 Press l then select Restore Default Settings 4 Select Reset Network Settings 5 Select Yes ...

Страница 27: ...Troubleshooting 27 6 Select Yes 7 Select Yes 8 Press OK 9 Press Home to return to the Home menu ...

Страница 28: ...o Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Software License Agreements In addition to software program rights owned by Seiko Epson Corpora...

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