Troubleshooting
6-18
The margins are incorrect
The image is inverted, as if viewed in a mirror
A portion of your image doesn’t print (Macintosh)
The interface cable is not
securely connected.
Turn off your printer and computer. Then make sure the cable is
connected securely and meets the printer’s specifications.
You’re using a switch box
with your printer.
Connect the printer directly to your computer and try printing
again.
Your video driver may be
conflicting with the EPSON
printer driver (Windows
only).
Try using a standard VGA video driver (see your computer or video
card documentation for instructions on changing video drivers). If
your printout is correct, your video driver is interfering with the
printer driver. Contact your computer or video card manufacturer to
see if an updated driver is available.
Possible cause
Solution
Margins are set incorrectly
in your software
application.
Check your software documentation for instructions on selecting
the correct margins for your paper size. Make sure the margins are
within the printable area of the page. See Appendix B for more
information.
Paper settings in the printer
software are incorrect for
your paper size.
Select the correct paper settings for your paper size. Make sure
the
Printable Area
setting is correct for your project. See
Chapters 1 and 3 for more information.
Possible cause
Solution
You used a
Flip
Horizontal
option in your application
software or the printer
software.
Turn off the
Flip
Horizontal
or mirror setting in your application
software or the printer software. See page 2-4 for information.
Possible cause
Solution
Your system doesn’t have
enough available memory.
Close any other applications you are running or turn off
background printing.
You may need to increase
the memory allocation for
your application, EPSON
Monitor3, or both.
Choose
Get
Info
from the File menu and increase the memory
requirements. See page 4-14 for more information. If this doesn’t
work, turn off background printing (you won’t be able to use
EPSON Monitor3).
Possible cause
Solution
Trouble.fm5 Page 18 Thursday, March 19, 1998 4:27 PM