Printing Problems
Problem
Action
Job did not print or incorrect characters
printed.
Ensure that the
Select Function
screen appears on the LCD panel before you
send a job to print.
Ensure that print media is loaded in the printer.
Verify that you are using the correct print driver.
Ensure that you are using the correct Ethernet or USB cable and that it is securely
connected to the printer.
Verify that the correct print media size is selected.
If you are using a print spooler, verify that the spooler has not stalled.
Check the interface of your printer from
Admin Menu
.
Determine the host interface you are using. Print the System Settings page to verify
that the current interface settings are correct. Refer to “Printing the System Settings
Page” on page 156 for details on how to print the System Settings page.
AL-MX200 Series User’s Guide
Troubleshooting
348