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Chapter 8

Troubleshooting

Ready and Error Lights (AcuLaser M1200/EPL-6200L)

The

Ready

and

Error

lights on the top of the printer may be the first indication of trouble. The

status of the lights, on, off or flashing, indicates your printer status, as described below. The Status
Alert window in the EPSON Status Monitor 3 utility indicates what type of error has occurred and
offers you a possible solution. Look through this section to find the kind of problem you have,
then try the recommended solutions in the order they are presented until your problem is solved.

Indicator lights

b

a

a. Error light
b. Ready light

The status of the lights are illustrated below.

on: , flashing:

, flashing slowly:

Status/Error/Warning

INDICATOR LIGHTS

Ready

Error

“Service Required (controller error)” on page 90

OFF

“Service Required (engine error)” on page 90

“Service Required (protocol error)” on page 90

“Output Paper Jam” on page 91

“Paper Jam” on page 91

EPSON AcuLaser M1200 Series User’s Guide

Troubleshooting

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Содержание Aculaser M1200 series

Страница 1: ...User s Guide NPD4065 00 EN ...

Страница 2: ...inst any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation IBM and PS 2 are registered trademarks of International Business Machines Corporation Microsoft Windows and Windows Vista are registered trademarks of Microsoft Corporation Apple Macintosh Mac Mac OS...

Страница 3: ...s Vista x64 refers to Windows Vista Ultimate x64 Edition Windows Vista Home Premium x64 Edition Windows Vista Home Basic x64 Edition Windows Vista Enterprise x64 Edition and Windows Vista Business x64 Edition Windows XP refers to Windows XP Home Edition and Windows XP Professional Windows XP x64 refers to Windows XP Professional x64 Edition Windows 2000 refers to Windows 2000 Professional Macintos...

Страница 4: ...ct Information Printer Parts 16 Front view 16 Rear view 17 Control Panel 18 Indicator lights 19 Consumable Products 20 Consumable products 20 Features at a Glance 20 Toner Save mode 20 Fit to page printing 20 Printing multiple pages on a sheet 21 Watermark printing 21 High quality printing 21 Chapter 2 Paper Handling Paper Sources 22 MP tray 22 Loading Paper 22 MP tray 23 Loading a custom paper si...

Страница 5: ...preferences 39 Order Online 41 Status Alert window 42 Stopping monitoring 43 Setting for the USB Connection 43 Canceling Printing 44 From the computer 44 Uninstalling Printer Software 45 Uninstalling the printer driver and EPSON Status Monitor 3 45 Chapter 4 Using the Printer Driver For Macintosh About the Printer Software 48 System Requirements 48 Using the Printer Driver 48 Accessing the printer...

Страница 6: ...ing an additional driver 59 Setting up clients 62 Installing the printer driver from the CD ROM 66 For Macintosh Users 67 Sharing the Printer 67 For Mac OS X users 68 Chapter 6 Replacing Consumable Products Precautions During Replacement 69 Developer Cartridge 69 Replacing the developer cartridge 70 Photoconductor Unit 74 Replacing the photoconductor unit 75 Chapter 7 Cleaning and Transporting the...

Страница 7: ...00 Paper jam MP tray AcuLaser M1200 EPL 6200L 102 Operational Problems 103 Printout Problems 104 Print Quality Problems 105 Memory Problems 108 Paper Handling Problems 109 Appendix A Technical Specifications Paper 110 Available paper types 110 Specifications 112 Printable area 113 Printer 113 General 113 Environmental 114 Standards and approvals 114 Mechanical 114 Electrical 115 Interfaces 115 Par...

Страница 8: ...dix C Customer Support Contacting Customer Support 130 Before Contacting Epson 130 Help for Users in Australia 130 Help for Users in Singapore 131 Help for Users in Thailand 132 Help for Users in Vietnam 132 Help for Users in Indonesia 132 Help for Users in Hong Kong 134 Help for Users in Malaysia 134 Help for Users in India 135 Help for Users in the Philippines 136 Index EPSON AcuLaser M1200 Seri...

Страница 9: ...to follow these precautions carefully to ensure safe efficient operation Note The illustrations used in this section show the EPL 6200 Be careful not to touch the fuser which is marked CAUTION Hot Surface or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot CAUTION Hot Surface Avoid touching the components inside the printer unless instructed ...

Страница 10: ...ouch the toner and avoid all contact with your eyes If toner is spilled use a broom and dustpan or a damp cloth with soap and water to clean it up Because the fine particles can cause a fire or explosion if they come into contact with a spark do not use a vacuum cleaner When removing or installing a photoconductor unit protect the light sensitive drum from exposure to light any longer than necessa...

Страница 11: ...rheat Avoid using electrical outlets that other appliances are plugged into Use only an outlet that meets the power requirements of this printer Important Safety Instructions Follow all warnings and instructions marked on the printer Unplug the printer from the wall outlet before cleaning Use a well wrung cloth for cleaning and do not use liquid or aerosol cleaners Do not use this printer in a dam...

Страница 12: ... only those controls that are covered by the operating instructions as improper adjustment of other controls may result in damage and may require repairs by a qualified service representative If you use an extension cord make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating When connecting this product to a c...

Страница 13: ... the product to normal operation E If it has been dropped or the cabinet has been damaged F If it exhibits a distinct change in performance indicating a need for service Periodically disconnect the plug from the electrical outlet and clean the blades If the printer will not be used for a long time disconnect the plug from the electrical outlet Safety Information Power cord c Caution Be sure the AC...

Страница 14: ... III b Laser Diode Assembly that has an invisible laser beam The printer head unit is NOT A SERVICE ITEM Therefore the printer head unit should not be opened under any circumstances Ozone safety Ozone emission Ozone gas is generated by laser printers as a by product of the printing process Ozone is produced only when the printer is printing Ozone exposure limit The recommended exposure limit for o...

Страница 15: ... of the above Printer location The printer should be located so that the exhaust gases and heat generated are Not blown directly into the user s face Vented directly out of the building whenever possible Power On Off Cautions c Caution Do not turn off the printer Until the Ready light comes on and is not flashing While the Data Ready light for AcuLaser M1200 EPL 6200L light is flashing While print...

Страница 16: ...Chapter 1 Product Information Printer Parts Front view EPL 6200 a b c d e f g EPSON AcuLaser M1200 Series User s Guide Product Information 16 ...

Страница 17: ... d e g a Output cover b Output tray c Control panel d Front cover e MP Multi Purpose tray f Manual feed slot EPL 6200 only g Power switch Rear view EPL 6200 a b c d e g EPSON AcuLaser M1200 Series User s Guide Product Information 17 ...

Страница 18: ...terface connector EPL 6200 Network model only g Right side cover EPL 6200 only Control Panel The EPL 6200 has six indicator lights and three buttons while the AcuLaser M1200 EPL 6200L comes with two indicator lights The indicator lights inform you of basic printer status errors and warnings The buttons allow you to control a number of basic printer operations EPSON AcuLaser M1200 Series User s Gui...

Страница 19: ...shes and when in combination with the Error light usually indicates a paper related problem On usually indicates a paper jam while flashing usually indicates a paper related error or warning such as when the paper source is empty d Error orange On or flashes when an error is detected e Ready blue On when the printer is ready indicating that the printer is ready to receive and print data When the p...

Страница 20: ... paper Note Return cartridges are not sold in some areas Contact your local Epson dealer representative about the availability of the Return cartridge scheme Photoconductor Unit S051099 The photoconductor unit contains a light sensitive drum that permanently fixes the toner onto paper The printer comes with this unit already installed Features at a Glance Toner Save mode To reduce the amount of to...

Страница 21: ...ter comes with a list of predefined watermarks that you can add to your documents You can also create your own original text or bitmap watermarks High quality printing When using the standard driver provided the EPL 6200 provides 1200 dpi printing at a speed of up to 10 pages per minute while the AcuLaser M1200 EPL 6200L provides 600 dpi printing at a speed of up to 20 pages per minute when printi...

Страница 22: ...minimum 216 0 355 6 mm 8 5 14 0 in maximum Letterhead Labels Up to 10 sheets Weight 90 to 163 g m2 24 to 43 lb Thick paper Transparencies Up to 5 Sheets Envelopes Up to 10 sheets Weight 85 to 105 g m2 23 to 28 lb Monarch MON Commercial 10 C10 DL C6 C5 ISO B5 IB5 Loading Paper This section describes how to load paper into the standard and optional paper sources available to your printer c Caution D...

Страница 23: ...are both laser printer compatible MP tray The MP tray is the standard paper source for this product AcuLaser M1200 EPL 6200L You can load up to 150 sheets of plain paper into the MP tray of the AcuLaser M1200 EPL 6200L Follow these steps to load paper into the MP tray 1 Open the MP tray 2 Pinch the paper guide tab then slide the paper guide outward to accommodate the paper you are loading EPSON Ac...

Страница 24: ... and set the paper into the MP tray with the printable surface facing up Then adjust the paper guide to the size of the paper Note Make sure to load the paper as far as it will go inside the MP tray Make sure that you do not load paper beyond the limit mark EPSON AcuLaser M1200 Series User s Guide Paper Handling 24 ...

Страница 25: ... 14 0 in in dimension The manual feed slot can accommodate any custom paper size from 76 2 148 0 mm 3 0 5 8 in to 216 0 355 6 mm 8 5 14 0 in Note When you print on a custom paper size make sure to select Thick Wide or Thick W Thick Narrow or Thick N or Transparency for the Paper Type setting in the printer driver Printing on Special Media Note Since the quality of any particular brand or type of p...

Страница 26: ...dividual labels You should test the label sheet for leaking adhesive by pressing a sheet of paper on top of a sheet of labels If the paper sticks to the label sheet when you lift it off do not use the labels When printing on labels make sure to choose Labels EPL 6200 or Thick Wide AcuLaser M1200 EPL 6200L from the Paper Type drop down list in the printer driver Envelopes You can load up to 10 enve...

Страница 27: ... paper You can load up to 10 sheets of thick paper into the MP tray However you may need to feed some types of thick paper one sheet at a time Use thick paper between 90 and 163 g m2 24 to 43 lb in weight To print on thick paper be sure to change the Paper Type setting in the printer driver settings Choose Thick Narrow for thick paper which is less than 160 mm wide Choose Thick Wide when printing ...

Страница 28: ...When printing on transparencies make sure to choose Transparency from the Paper Type drop down list in the printer driver EPSON AcuLaser M1200 Series User s Guide Paper Handling 28 ...

Страница 29: ... may look slightly different depending on the version of your OS Using the Printer Driver The printer driver lets you choose from a wide variety of settings to get the best results from your printer Note To ensure proper operation a computer name must be entered into your computer s settings Make sure that there are no invalid characters in the name If your printer is shared the computer name must...

Страница 30: ...on printer driver settings To access the printer driver from your application click the Print or Page Setup command on the File menu You also need to click Setup Options Properties or a combination of these buttons To access the printer driver from Windows click Start and click Control Panel Windows Vista or Printers and Faxes Windows XP Next right click your printer s icon And then click Select P...

Страница 31: ...ft for Location to print the enlarged or reduced page image at the upper left corner of the paper Select Center to print the enlarged or reduced page image with centering 5 Click OK to accept the settings To resize pages by a specified percentage 1 Click the Layout tab 2 Select the Zoom Options check box EPSON AcuLaser M1200 Series User s Guide Using the Printer Driver For Windows 31 ...

Страница 32: ... printed from the Output Paper drop down list Modifying the print layout Layout printing prints either 2 or 4 pages onto a single page and specifies the printing order automatically resizing each page to fit the specified paper size You can also choose to print documents surrounded by a frame 1 Click the Layout tab EPSON AcuLaser M1200 Series User s Guide Using the Printer Driver For Windows 32 ...

Страница 33: ...e Page Order in which the pages are printed on each sheet Note The Page Order choices depend on the Pages selected above and the paper orientation Portrait or Landscape selected on the Basic Settings menu 5 Click OK to close the Print Layout Settings dialog box 6 Click OK on the Layout menu to accept the settings EPSON AcuLaser M1200 Series User s Guide Using the Printer Driver For Windows 33 ...

Страница 34: ...le as your own custom watermark The Watermark dialog box also allows you to make a variety of detailed watermark settings For example you can select the size intensity and position of your watermark 1 Click the Special tab 2 Select the Watermark check box 3 Click Watermark Settings The Watermark dialog box appears EPSON AcuLaser M1200 Series User s Guide Using the Printer Driver For Windows 34 ...

Страница 35: ...nt the watermark on the face of the document or Back to print the watermark on the backside of the document for the Position setting 10 Click OK to accept the settings Making a new watermark You can make a new watermark as follows 1 Click the Special tab 2 Select the Watermark check box 3 Click Watermark Settings The Watermark dialog box appears 4 Click New Delete The User Defined Watermarks dialo...

Страница 36: ...marks Resetting the photoconductor counter After replacing a photoconductor unit reset the photoconductor counter by using the printer driver When you are finished installing a new a photoconductor unit see Resetting the photoconductor counter on page 36 Resetting the photoconductor counter 1 Click the Optional Settings tab and then click Printer Settings The Printer Settings dialog box appears 2 ...

Страница 37: ...fficient Memory Error check box 4 Click OK to accept the settings Monitoring Your Printer with EPSON Status Monitor 3 About EPSON Status Monitor 3 EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status For example you can find out the remaining service life of the developer cartridge through this utility If a print error occurs the...

Страница 38: ...click Control Panel Windows Vista or Printers and Faxes Windows XP Next right click your printer s icon And then click Select Printing Preferences Windows Vista or Printing Preferences Windows XP or 2000 Then click the Utility tab and click the EPSON Status Monitor 3 icon to start the EPSON Status Monitor 3 Note This is an EPL 6200 screen The AcuLaser M1200 and EPL 6200L have slightly different sc...

Страница 39: ...5 Paper Displays the paper size 6 Toner Indicates the remaining service life of the developer cartridge The toner icon flashes if the developer cartridge has some error or neared the end of its service life 7 Photoconductor unit Indicates the remaining service life of the photoconductor unit 8 Order Online button Clicking this button enables you to order consumables online See Order Online on page...

Страница 40: ...Icon check box and choose an icon The icon you select appears on the right side of the task bar Once the shortcut icon is in the task bar you can double click it to open the Status Monitor 3 dialog box Alternatively you can right click the shortcut icon and select Monitoring Preferences to open the Monitoring Preferences dialog box and EPSON AL M1200 Advanced EPSON EPL 6200L Advanced to open the E...

Страница 41: ... When Allow monitoring of the shared printers check box is selected the User Account Control dialogbox will appear Then click Continue to make the settings Order Online AcuLaser M1200 1 Status Monitor button Displays the Epson Status Monitor 3 window 2 Text box Displays the consumables and codes 3 Order Now Find Dealer button Connects to the URL where you can place an order and find the dealer nea...

Страница 42: ...B for communication check box If you do not select it you can monitor only using Winsock1 1 2 Monitor over routers You can monitor Windows shared printers over routers Status Alert window The Status Alert window appears automatically when an error occurs It indicates what type of error has occurred and offers you a possible solution It closes automatically once the problem is cleared The Status Al...

Страница 43: ...ut the current printer status by clicking the EPSON Status Monitor 3 icon in the printer driver s Utility menu Setting for the USB Connection The USB interface that comes with your printer complies with Microsoft Plug and Play PnP USB specifications Note Your computer must support USB 2 0 in order to use USB 2 0 as the interface to connect your computer to the printer Since USB 2 0 is fully compat...

Страница 44: ...hat you expected and contain incorrect or garbled characters or images you may need to cancel printing From the computer To cancel printing from the computer you can use either the spooler or the EPSON Status Monitor 3 window Cancelling from the spooler When the printer icon is displayed on the taskbar follow the instructions below to cancel printing EPSON AcuLaser M1200 Series User s Guide Using ...

Страница 45: ...he printer driver To be able to cancel printing from EPSON Status Monitor 3 with the EPL 6200 make sure that you install it Open the printer driver then click the Utility tab Click the EPSON Status Monitor 3 button then click the Cancel Printing button Uninstalling Printer Software When you wish to reinstall or upgrade the printer driver be sure to uninstall the current printer software beforehand...

Страница 46: ...Panel then double click Add or Remove Programs For Windows 2000 click Start point to Settings then click Control Panel 3 For Windows Vista double click the Programs and Features icon For Window XP click the Change or Remove Programs icon For Windows 2000 double click the Add Remove Programs icon 4 For Windows Vista select EPSON Printer Software then click Uninstall Change For Windows XP or 2000 se...

Страница 47: ...e uninstalling the EPSON Status Monitor 3 as well 7 If you want to uninstall the Monitored Printers utility select the EPSON Status Monitor 3 Monitored Printers check box and click OK Note You can choose to only uninstall the Monitored Printers utility of EPSON Status Monitor 3 If you uninstall this utility you will not be able to change the Monitored Printers setting from EPSON Status Monitor 3 8...

Страница 48: ...g operating systems Mac OS X 10 3 9 or later AcuLaser M1200 Mac OS X 10 1 2 or later Mac OS 8 6 to 9 x EPL 6200 6200L Note The screens may look slightly different depending on the version of your OS For best results you should connect the printer directly to the computer s USB port If multiple USB hubs must be used we recommend that you connect the printer to the first tier hub Using the Printer D...

Страница 49: ...ing paper source paper size and orientation To access the driver menus see below Modifying the print layout Layout printing prints either two or four pages onto a single page and to specify the printing order automatically resizing each page to fit the specified paper size You can also choose to print documents surrounded by a frame 1 Open the Print dialog box 2 Select Layout from the drop down li...

Страница 50: ...ument For Mac OS X 10 5 users 1 Open the print dialog box 2 Select Printer Settings from the drop down list and click the Stamp Function button 3 Select the Watermark Settings tab 4 Select the Watermark check box 5 Select a watermark from the Watermark drop down list 6 If you want to make detailed settings such as Intensity make appropriate settings For details about each setting see online help E...

Страница 51: ... watermark text then select Font and Style If you select Image select an image file PDF PNG or JPG then click Open Note To edit the watermark name double click the watermark in the List box then type the watermark name To remove the created watermark select it from the List box and click Then click OK 6 Select a custom water mark that has been saved from the Watermark drop down list Note You can r...

Страница 52: ...OS X 10 5 users 1 Open the print dialog box 2 Select Printer Settings from the drop down list and click the Stamp Function button 3 Select the Header Footer tab then select the Header Footer check box 4 Select the items from the drop down list Note If you select Collate Number the number of copies is printed EPSON AcuLaser M1200 Series User s Guide Using the Printer Driver For Macintosh 52 ...

Страница 53: ... Mac OS X 10 5 users Follow these steps to access the EPSON Status Monitor 3 1 Open System Preferences and then click the Print Fax icon 2 Select your printer from the Printers list and click Open Print Queue 3 Click the Utility icon For Mac OS X 10 4 or below users Follow these steps to access the EPSON Status Monitor 3 1 Click Print in the File menu of any application The Print dialog box appear...

Страница 54: ...the paper size 6 Toner Indicates the remaining service life of the developer cartridge The toner icon flashes if the developer cartridge has some error or neared the end of its service life 7 Photoconductor Unit life Indicates the remaining service life of the photoconductor unit Setting Monitoring Preferences To make specific monitoring settings select the Monitor Setup from File menu of the EPSO...

Страница 55: ...ngs 4 Cancel button Cancels any changes 5 OK button Saves new changes 6 Save button Saves new changes and closes the dialog box Status Alert window The Status Alert window appears automatically when an error occurs It indicates what type of error has occurred and offers you a possible solution It closes automatically once the problem is cleared If you wish to see information about printer consumab...

Страница 56: ...c OS X 10 4 or below users 1 Open the Print dialog box 2 Select Printer Settings and click the Utility tab 3 Click EPSON Remote Control Panel icon 4 Select your printer in the EPSONRemotePanel dialog box 5 Click Setting and then click Configuration Setting Up the USB Connection Note If you are connecting the USB cable to your Macintosh through a USB hub be sure to connect using the first hub in th...

Страница 57: ...e printouts are not what you expected and contain incorrect or garbled characters or images you may need to cancel printing From the computer To cancel printing from the computer use the EPSON Status Monitor 3 utility During background printing open the EPSON Monitor 3 from the Application menu Then stop printing from the EPSON Monitor 3 or delete the file which is in standby mode Uninstalling Pri...

Страница 58: ...If the Authorization dialog box appears enter the Password or phrase and then click OK 6 When the software license agreement screen appears read the statement and then click Accept 7 Select Uninstall from the menu at the upper left and then click Uninstall 8 Follow the on screen instructions EPSON AcuLaser M1200 Series User s Guide Using the Printer Driver For Macintosh 58 ...

Страница 59: ... of the print server and clients Setting the print server See Using an additional driver on page 59 Setting the clients See With Windows Vista Vista x64 XP XP x64 or 2000 on page 63 Note When sharing the printer be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the print server See Order Online on page 41 The print server and clients should be set on the same net...

Страница 60: ...rs 2 Right click your printer s icon then click Sharing in the menu that appears For Windows Vista click Change sharing options then click Continue For Windows XP or XP x64 if the following menu appears click either Network Setup Wizard or If you understand the security risks but want to share printers without running the wizard click here In either case follow the on screen instructions 3 For a W...

Страница 61: ...s Just click OK after step3 On the Windows XP XP x64 or 2000 print server Click Additional Drivers Select Windows being used for clients then click OK Server Name Client OS Driver Windows 2000 Windows XP or 2000 clients Intel Windows 2000 Windows XP Windows XP or 2000 clients Intel Windows 2000 or XP Windows XP x64 clients x64 Windows XP EPSON AcuLaser M1200 Series User s Guide Setting Up Your Pri...

Страница 62: ...dditional drivers noted below because these drivers are preinstalled Intel Windows 2000 for Windows 2000 Intel Windows 2000 or XP for Windows XP x64 Windows XP and Windows Server 2003 for Windows XP x64 x86 Type 3 User Mode for Windows Vista XP or 2000 x64 Type 3 User Mode for Windows Vista x64 or XP x64 Do not select additional drivers other than the drivers listed in the above table The other ad...

Страница 63: ...inter with several users on a client computer select the Allow monitoring of the shared printers check box in EPSON Status Monitor 3 With Windows Vista Vista x64 XP XP x64 or 2000 Follow the steps below to set Windows Vista Vista x64 XP XP x64 or 2000 clients You can install the printer driver for the shared printer if you have Power Users or more powerful access rights even if you are not the Adm...

Страница 64: ...r Vista x64 click Add a network wireless or Bluetooth printer If the shared printer is found automatically proceed to step 5 If not click stop and click The printer that I want isn t listed then go to step 4 4 For Windows 2000 type the name of the shared printer then click Next Note You can also type the name of the computer that is locally connected to the shared printer the shared printer s name...

Страница 65: ...uter or server that is connected to the shared printer and the name of the shared printer then click Next Note for Windows Vista users When the dialog box to enter user name and password appears enter the information about the print server then click the name of the shared printer When the Add Printer dialog box appears click Next EPSON AcuLaser M1200 Series User s Guide Setting Up Your Printer on...

Страница 66: ... the default printer or not then click Next 7 Make sure of the settings then click Finish Installing the printer driver from the CD ROM This section describes how to install the printer driver in the clients when setting the network system without installing the additional drivers in the print server The on screen displays on the following pages may differ depending on the version of Windows OS No...

Страница 67: ...hen installing drivers Digital Signature is not found may appear Click Yes for Windows 2000 or Continue Anyway for Windows Vista Vista x64 XP or XP x64 and continue installing The folder name differs depending on the OS being used Client s OS Folder Name Windows Vista XP or 2000 Language WINVISTA_XP_2K Windows Vista x64 or XP x64 Language VISTA_XP64 3 Select the name of the printer click OK then f...

Страница 68: ...ers are the clients which need permission to share the printer with the print server The clients share the printer via the print server For Mac OS X users Use the Printer Sharing setting which is a standard feature of Mac OS X 10 2 or later See your operating system s documentation for details EPSON AcuLaser M1200 Series User s Guide Setting Up Your Printer on a Network AcuLaser M1200 68 ...

Страница 69: ...veloper cartridge when a notice message is displayed on the window of the EPSON Status Monitor 3 When the Toner light is on and the Error light is flashing slowly on the EPL 6200 or the Ready light is on and the Error light is flashing on the AcuLaser M1200 EPL 6200L the printer has run out of toner If the indicator lights light up in this manner or if a message is displayed on the EPSON Status Mo...

Страница 70: ...to local regulations If toner is spilled use a broom and dustpan or a damp cloth with soap and water to clean it up Because the fine particles can cause a fire or explosion if they come into contact with a spark do not use a vacuum cleaner Replacing the developer cartridge Follow these steps to replace the developer cartridge Note The developer cartridge is not an independent unit that you install...

Страница 71: ...photoconductor unit s casing by the handle and slowly pull it out of the printer w Warning Do not touch the fuser which is marked CAUTION Hot Surface If the printer has been in use the fuser may be very hot c Caution Be careful not to spill any remaining toner from the used developer cartridge If toner is spilled inside the printer clean it with a clean dry lint free cloth or with a vacuum cleanin...

Страница 72: ... s casing 5 Remove the new developer cartridge from its bag While holding the cartridge horizontally gently shake it a few times from side to side and then from front to back to distribute the toner evenly 6 Remove the protective cover from the developer cartridge EPSON AcuLaser M1200 Series User s Guide Replacing Consumable Products 72 ...

Страница 73: ... quality may decline 7 Carefully insert the developer cartridge into the photoconductor unit s casing until it clicks into place making sure that the pins on both sides of the developer cartridge are aligned with the grooves on the casing EPSON AcuLaser M1200 Series User s Guide Replacing Consumable Products 73 ...

Страница 74: ... in Cleaning the paper path rollers on page 83 Photoconductor Unit Always observe the following handling precautions when replacing photoconductor units When replacing the photoconductor unit avoid exposing it to room light any longer than necessary Be careful not to scratch the surface of the drum Also avoid touching the drum since oil from your skin may permanently damage its surface and affect ...

Страница 75: ...l regulations Keep photoconductor units out of the reach of children Replacing the photoconductor unit Follow these steps to replace the photoconductor unit Note The photoconductor unit is not an independent unit that you install directly into the printer The unit also houses the developer cartridge in its casing and therefore requires that the developer cartridge be temporarily removed when you n...

Страница 76: ...pull the cover towards you c Caution You must completely open the printer cover when replacing the photoconductor unit otherwise you may damage the printer 3 Hold the photoconductor unit s casing by the handle and pull it out of the printer EPSON AcuLaser M1200 Series User s Guide Replacing Consumable Products 76 ...

Страница 77: ... and then pull it out from the photoconductor unit s casing 5 Remove the new photoconductor unit from its bag c Caution Never touch the photoconductor unit s light sensitive drum Otherwise print quality may decline EPSON AcuLaser M1200 Series User s Guide Replacing Consumable Products 77 ...

Страница 78: ...sure that the pins on both sides of the developer cartridge are aligned with the grooves on the casing 7 Hold the photoconductor unit s casing by its handle and insert it into the printer Slide it gently into the opening until it locks into place EPSON AcuLaser M1200 Series User s Guide Replacing Consumable Products 78 ...

Страница 79: ...e printer driver For EPL 6200 make sure that the printer is turned off and then hold down the N Start Stop and the Information buttons on the control panel simultaneously while turning on the printer Continue holding down these buttons until the Ready and Error lights turn on The photoconductor counter is cleared To reset the photoconductor counter using the printer driver see Resetting the photoc...

Страница 80: ...se If the printer s outer case is dirty or dusty turn off the printer and clean it with a soft clean cloth dampened with a mild detergent c Caution Never use alcohol or thinner to clean the printer cover these chemicals can damage the components and the case Be careful not to get water on the printer mechanism or any electronic components Cleaning the inside of the printer Fine particles of dust c...

Страница 81: ...onductor unit by holding the photoconductor unit s casing by the handle and pulling it out of the printer 4 Remove any dirt inside the printer with a clean dry lint free cloth Do not use compressed air If you have paper feed problems clean the paper roller by wiping the roller with a clean dry lint free cloth EPSON AcuLaser M1200 Series User s Guide Cleaning and Transporting the Printer 81 ...

Страница 82: ...nductor unit 6 Close the printer s front cover until it clicks shut 7 Open the printer s output cover 8 Gently wipe the exposed paper path area with a well wrung cloth EPSON AcuLaser M1200 Series User s Guide Cleaning and Transporting the Printer 82 ...

Страница 83: ...he back of the sheet stacked on top of it When feeding such paper from the MP tray the dust tends to get onto the paper rollers and eventually causes misfeeds to occur Use the following procedure to clean the paper rollers when you start having feed problems from the MP tray Follow these steps to clean the paper rollers 1 Make sure the printer is turned off EPSON AcuLaser M1200 Series User s Guide...

Страница 84: ...ll it towards you 3 Remove the developer cartridge and the photoconductor unit by holding the photoconductor unit s casing by the handle and pulling it out of the printer 4 Gently wipe the rubber part of the paper roller with a well wrung cloth EPSON AcuLaser M1200 Series User s Guide Cleaning and Transporting the Printer 84 ...

Страница 85: ...m and dustpan to remove it Then carefully wipe with a clean dry lint free cloth Note If you spill toner on your clothing rinse it off with cold water Do not use hot water as this may cause the toner to leave a permanent stain Transporting the Printer If you need to transport your printer carefully repack it using the original box and packing materials as follows c Caution When moving the printer a...

Страница 86: ...MP tray with both hands pull the bottom edge outward and pull it out of the printer AcuLaser M1200 EPL 6200L 6 Remove the optional 500 Sheet Lower Paper Cassette Unit A4 and or Duplex Unit if installed EPL 6200 only 7 Replace the printer s protective materials then repack the printer in its original box EPSON AcuLaser M1200 Series User s Guide Cleaning and Transporting the Printer 86 ...

Страница 87: ...c Caution Do not expose the photoconductor unit and the developer cartridge to light any longer than necessary EPSON AcuLaser M1200 Series User s Guide Cleaning and Transporting the Printer 87 ...

Страница 88: ...ble solution Look through this section to find the kind of problem you have then try the recommended solutions in the order they are presented until your problem is solved Indicator lights b a a Error light b Ready light The status of the lights are illustrated below on flashing flashing slowly Status Error Warning INDICATOR LIGHTS Ready Error Service Required controller error on page 90 OFF Servi...

Страница 89: ...r on page 92 Toner Out on page 92 Front Cover Open on page 92 Output Cover Open on page 93 Printing on Incorrect Paper Size on page 93 Unsupported Paper Size on page 93 Time Out Error on page 93 Insufficient Memory to Print Current Page on page 93 Paper Size Warning on page 94 OFF Not All Pages Are Printed on page 94 OFF Warming Up on page 94 OFF Replace Photoconductor Unit on page 94 OFF Toner Lo...

Страница 90: ...ghts come on again turn off the printer unplug the power cord and contact a qualified service representative Service Required engine error Control panel Ready and Error lights flashing A print engine error has been detected Turn off the printer wait 5 seconds and then turn it back on If the lights come on again turn off the printer unplug the power cord and contact a qualified service representati...

Страница 91: ...oaded load paper into the MP tray then open and close the printer s front cover See Loading Paper on page 22 for instructions on loading paper You can clear the error by pressing Continue on the EPSON Status Monitor 3 window that appears If paper is loaded then there is a paper jam in the feed slot See Clearing Jammed Paper on page 97 for instructions on clearing paper jams The error is automatica...

Страница 92: ... Error light flashing A memory read write error has occurred Try reinstalling the developer cartridge or replacing the current cartridge with a new one by following the instructions under Developer Cartridge on page 69 If this still does not resolve the problem turn the power off and then on again Toner Out Control panel Ready light on Error light flashing The developer cartridge is out of toner R...

Страница 93: ...ge after the page that caused the error click Continue on the EPSON Status Monitor 3 window that appears If you want to change printer driver settings click Stop Time Out Error Control panel Ready light on Error light flashing Data transmission from the computer to the printer is interrupted and a timeout error has occurred Click Print Again on the EPSON Status Monitor 3 window that appears to res...

Страница 94: ...ing flashes at longer intervals than usual Indicates that the photoconductor unit is close to the end of its service life less that 5 Prepare a new photoconductor unit to replace the current one See Photoconductor Unit on page 74 for instructions To temporarily dismiss the warning click Close on the EPSON Status Monitor 3 window that appears Resetting the photoconductor unit also clears the warnin...

Страница 95: ...es that the printer is in energy saving mode The printer goes into standby due to inactivity If the Sleep mode is enabled the printer goes into standby in 5 minutes Ready Control panel Ready light on Indicates that the printer is ready to print Printing Control panel Ready light flashing Indicates that the printer is printing data Processing Data Control panel Ready light flashing Indicates that t...

Страница 96: ...pen System Preferences and click the Print Fax icon 2 Select your printer from the Printers list and click Open Print Queue 3 Press and hold the Option key and click the Utility icon 4 Select your printer in the EPSONRemotePanel dialog box 5 Click Status Sheet and then click Configuration For Mac OS X 10 4 or below users 1 Open the Print dialog box 2 Select Printer Settings and click the Utility t...

Страница 97: ...e or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot Preventing paper feed and paper jam problems If you have frequent paper feed or paper jam problems use this checklist of corrective measures Fan the stack of paper and then tap its edges to align it before you load it Be sure that you do not load too much paper into the tray Be sure to adj...

Страница 98: ...ow the EPL 6200 1 Close the output tray 2 Open the printer s front cover by placing your fingers on the grooves on both sides of the cover as shown below and then pull the cover towards you EPSON AcuLaser M1200 Series User s Guide Troubleshooting 98 ...

Страница 99: ...e developer cartridge never touch the developing roller under the flap otherwise print quality may decline Never touch the photoconductor unit s light sensitive drum otherwise print quality may decline EPSON AcuLaser M1200 Series User s Guide Troubleshooting 99 ...

Страница 100: ...rts from the page that jammed If the Error light continues flashing after removing all jammed paper open and close the printer s front cover again to clear the error Paper jam output cover If the jammed paper inside the printer is difficult to remove because only a small portion of the paper is visible remove the sheet as follows Note The illustrations used in this procedure show the EPL 6200 1 Ma...

Страница 101: ...2 Open the printer s output cover 3 Carefully remove the paper from the paper path with both hands 4 Close the output cover EPSON AcuLaser M1200 Series User s Guide Troubleshooting 101 ...

Страница 102: ...tomatically reprinted Paper jam MP tray AcuLaser M1200 EPL 6200L The following illustration shows what this type of jam looks like Follow these steps to clear a feed jam at the MP tray 1 Remove paper stacked on the MP tray EPSON AcuLaser M1200 Series User s Guide Troubleshooting 102 ...

Страница 103: ...ets 6 Open the printer s front cover again and then close it until it clicks shut The jammed page s print data is automatically reprinted Operational Problems The Ready light does not turn on when you turn the printer on Cause What to do The printer may not be connected to the electrical outlet Turn off the printer and check the power cable connections between the printer and the electrical outlet...

Страница 104: ... Your computer may not have enough memory to print the data Reduce the contents of the print job or add memory to your computer for a more permanent solution Printout Problems Some or all of the printout is garbled or printed as asterisks Cause What to do The interface cable may not be plugged in securely Make sure that both ends of the interface cable are plugged in securely You may not be using ...

Страница 105: ...internal printer components by printing three pages with only one character per page You may not be using the correct type of paper for your printer If the surface of your paper is too rough printed characters may appear distorted or broken Smooth high quality copier paper is recommended for best results See Available paper types on page 110 for information on choosing paper The Density setting ma...

Страница 106: ...ace the developer cartridge as described under Developer Cartridge on page 69 There may be a problem with the photoconductor unit Turn off the printer Remove the unit and then reinstall it If this does not solve the problem replace the photoconductor unit as described under Photoconductor Unit on page 74 Missing areas on printed image Cause What to do Your paper may be moist or damp This printer i...

Страница 107: ...ironment You may not be using the correct type of paper for your printer If the surface of your paper is too rough printed characters may appear distorted or broken Smooth high quality copier paper is recommended for best results See Available paper types on page 110 for information on choosing paper The Toner Save mode may be on Turn off the Toner Save mode using the printer driver The Density se...

Страница 108: ...e memory of the printer Note that only the EPL 6200 allows you to increase the memory by installing a memory module Print quality decreased Cause What to do The printer cannot print at the required quality level because of insufficient memory and the print quality was automatically lowered so that the printer can continue printing Check to see if the printout is acceptable If not add more memory f...

Страница 109: ...rrectly for the loaded paper size The paper source setting may not be correct Makesurethatyouhaveselectedthecorrectpapersource There may be no paper in the selected paper source Load paper into the selected paper source The size of the loaded paper differs from the selected paper size in the printer driver Make sure that the correct paper size is selected in the printer driver settings Too many sh...

Страница 110: ...els The backing sheet should be covered completely with no gaps between labels Thick paper Weight 90 to 163 g m2 24 to 43 lb Transparencies Transparencies for monochrome laser printers or copiers can be used Colored paper Non coated Letterhead Paper with preprinted letterhead provided that the paper and ink are both compatible with laser printers Paper which has been printed on with laser printers...

Страница 111: ... color laser printers black and white laser printers color copiers black and white copiers ink jet printers or thermal transfer printers Carbon paper carbonless paper thermal sensitive paper pressure sensitive paper acid paper or paper that uses high temperature sensitive ink around 200 C Labels that peel easily or labels that do not cover the backing sheet completely Coated paper or special color...

Страница 112: ...per 90 to 163 g m2 24 to 43 lb lb Ream Weight lb 500 sheets 17 in 22 in Paper size Paper A4 210 297 mm 8 3 11 7 in A5 148 210 mm 5 8 8 3 in B5 182 257 mm 7 2 10 1 in Letter 216 279 mm 8 5 11 in Half Letter 140 216 mm 5 5 8 5 in Legal 216 356 mm 8 5 14 in Government Letter 203 267 mm 8 0 10 5 in Government Legal 216 330 mm 8 5 13 in F4 210 330 mm 8 3 13 in Executive 184 267 mm 7 25 10 5 in ISO B5 1...

Страница 113: ...0 Automatic or manual feed AcuLaser M1200 EPL 6200L Automatic Paper feed alignment Center alignment for all sizes Input paper supply 75 g m2 paper MP tray EPL 6200 Up to 250 sheets of plain paper AcuLaser M1200 EPL 6200L Up to 150 sheets of plain paper Up to 10 envelopes depending on thickness Paper output Face down Paper output capacity 75 g m2 paper Up to 100 sheets of plain paper RAM EPL 6200 8...

Страница 114: ...4 108 EC EN 55022 class B EN 55024 EN 61000 3 2 EN 61000 3 3 Mechanical Dimensions and weight EPL 6200 Height 261 mm 10 4 in Width 407 mm 16 3 in Depth 436 mm 17 4 in Weight Approx 7 5 kg 16 5 lb excluding the developer cartridge and photoconductor unit AcuLaser M1200 EPL 6200L Height 261 mm 10 4 in Width 385 mm 15 4 in Depth 279 mm 11 1 in Weight Approx 6 0 kg 13 2 lb excluding the developer cart...

Страница 115: ... suspended Power consumption varies depending on operating conditions and whether a type B interface card is installed or a USB memory is inserted Interfaces Parallel interface Use only an IEEE 1284 B compliant parallel connector USB interface USB 2 0 Full Speed mode Note Only computers equipped with a USB connector and running Windows Vista Vista x64 XP XP x64 or 2000 support the USB interface Yo...

Страница 116: ...er Cartridge 0520 0520 Return High Capacity Developer Cartridge 0523 0523 Return Standard Capacity Developer Cartridge 0522 0522 Storage temperature 0 to 35 C 32 to 95 F Storage humidity 30 to 85 RH This product conforms to CE marking requirements in accordance with EC Directive 2004 108 EC Note Return cartridges are not sold in some areas Contact your local Epson dealer representative about the a...

Страница 117: ... code Standard EPSON BarCode OCR B Check Digit Comments EAN EPSON EAN 8 Yes Yes Creates EAN abbreviated version bar codes EPSON EAN 13 Yes Yes Creates EAN standard version bar codes UPC A EPSON UPC A Yes Yes Creates UPC A bar codes UPC E EPSON UPC E Yes Yes Creates UPC E bar codes Code39 EPSON Code39 No No Printing of OCR B and check digits can be specified with the font name EPSON Code39 CD No Ye...

Страница 118: ...ter drivers Installing EPSON BarCode Fonts Follow these steps to install EPSON BarCode Fonts The procedure described here is for installation in Windows 98 the procedure for other Windows operating systems is nearly the same 1 Make sure that the printer is off and that Windows is running on your computer 2 Insert the printer software CD ROM into the CD ROM drive Note If the language selection wind...

Страница 119: ...PSON BarCode Fonts Follow these steps to create and print bar codes using EPSON BarCode Fonts The application featured in these instructions is Microsoft WordPad The actual procedure may differ slightly when printing from other applications 1 Open a document in your application and enter the characters you want to convert into a bar code 2 Select the characters then select Font from the Format men...

Страница 120: ...then select your Epson printer and click Properties Make the following printer driver settings EPL 6200 is a monochrome printer AcuLaser M1200 EPL 6200L is a Host based monochrome printer See the corresponding sections in the table below Monochrome Printer Driver Color Printer Driver Host Based Monochrome Printer Driver Color not available Black not available Print Quality 600 dpi 600 dpi 600 dpi ...

Страница 121: ... italic or underline Print bar codes in black and white only When rotating characters only specify rotation angles of 90 180 and 270 Turn off all automatic character and word spacing settings in your application Do not use features in your application which enlarge or reduce the size of characters in only the vertical or horizontal direction Turn off your application s auto correct features for sp...

Страница 122: ...n eight digit abbreviated version of the EAN bar code standard Because the check digit is added automatically only 7 characters can be input Character type Numbers 0 to 9 Number of characters 7 characters Font size 52 pt to130 pt up to 96 pt in Windows Vista XP and 2000 Recommended sizes are 52 pt 65 pt standard 97 5 pt and 130 pt The following codes are inserted automatically and need not be inpu...

Страница 123: ...pt and 150 pt The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Center bar Check digit OCR B Print Sample EPSON EAN 13 EPSON UPC A UPC A is the UPC A standard bar code specified by the American Universal Product Code UPC Symbol Specification Manual Only regular UPC codes are supported Supplementary codes are not supported Character ...

Страница 124: ... UPC A zero suppression deletes extra zeros bar code specified by the American Universal Product Code UPC Symbol Specification Manual Character type Numbers 0 to 9 Number of characters 6 characters Font size 60 pt to150 pt up to 96 pt in Windows Vista XP and 2000 Recommended sizes are 60 pt 75 pt standard 112 5 pt and 150 pt The following codes are inserted automatically and need not be input by h...

Страница 125: ...arate the bar codes with a tab or select a font other than a BarCode Font and input a space If a space is input while a Code39 font is selected the bar code will not be correct Character type Alphanumeric characters A to Z 0 to 9 Symbols space Number of characters No limit Font size When OCR B is not used 26 pt or more up to 96 pt in Windows Vista XP and 2000 Recommended sizes are 26 pt 52 pt 78 p...

Страница 126: ...nge multiple spaces into tabs Bar codes containing spaces may not be correctly printed from applications that automatically delete spaces from the ends of lines or change multiple spaces into tabs When printing two or more bar codes on one line separate the bar codes with a tab or select a font other than a BarCode Font and input a space If a space is input while Code128 is selected the bar code w...

Страница 127: ... 5 treats every two characters as one set When there are an odd number of characters EPSON ITF fonts automatically add a zero to the beginning of the character string Character type Numbers 0 to 9 Number of characters No limit Font size When OCR B is not used 26 pt or more up to 96 pt in Windows Vista XP and 2000 Recommended sizes are 26 pt 52 pt 78 pt and 104 pt When OCR B is used 36 pt or more u...

Страница 128: ...prevent overlapping When either a Start or a Stop character is input Codabar fonts automatically insert the complementary character If neither a Start nor a Stop character is input these characters are automatically input as the letter A Character type Numbers 0 to 9 Symbols Number of characters No limit Font size When OCR B is not used 26 pt or more up to 96 pt in Windows Vista XP and 2000 Recomm...

Страница 129: ... and need not be input by hand Left Right quiet zone Start Stop character when not input Check digit Print Sample EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num EPSON AcuLaser M1200 Series User s Guide Working with Fonts 129 ...

Страница 130: ... model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service In addition to your product docum...

Страница 131: ... 8899 3789 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes your Epson product documentation type of computer operating system application programs and any information you feel is required Help for Users in Singapore Sources of information support and services available fr...

Страница 132: ...n Product usage questions or problem Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information support and services are Epson Hotline Phone 84 8 823 9239 Service Center 80 Truong Dinh Street District 1 Hochiminh City Vietnam Help for Users in Indonesia Contacts for information support and services are World Wide Web http www epson co id Information on product spec...

Страница 133: ... Subroto No 2 Bandung Phone Fax 62 22 7303766 Surabaya Hitech Mall lt IIB No 12 Jl Kusuma Bangsa 116 118 Surabaya Phone 62 31 5355035 Fax 62 31 5477837 Yogyakarta Hotel Natour Garuda Jl Malioboro No 60 Yogyakarta Phone 62 274 565478 Medan Wisma HSBC 4th floor Jl Diponegoro No 11 Medan Phone Fax 62 61 4516173 Makassar MTC Karebosi Lt Ill Kav P7 8 JI Ahmad Yani No 49 Makassar Phone 62 411 350147 411...

Страница 134: ... of Epson product drivers Users can access our World Wide Web home page at http www epson com hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 Help for Users in Malaysia Contacts for information support and services are World Wide Web http www epson com my Information on product specifications dri...

Страница 135: ...rld Wide Web http www epson co in Information on product specifications drivers for download and products enquiry are available Epson India Head Office Bangalore Phone 080 30515000 Fax 30515005 Epson India Regional Offices Location Telephone number Fax number Mumbai 022 28261515 16 17 022 28257287 Delhi 011 30615000 011 30615005 Chennai 044 30277500 044 30277575 Kolkata 033 22831589 90 033 2283159...

Страница 136: ...ales services users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e mail address below Phone 63 2 813 6567 Fax 63 2 813 6545 E mail epchelpdesk epc epson com ph World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson Helpdesk Phone 63 2 813...

Страница 137: ...ications 122 System requirements 118 EPSON Status Monitor 3 Macintosh About 53 Accessing 53 Getting printer status 53 Monitoring preferences 54 Status Alert window 55 Uninstalling 57 EPSON Status Monitor 3 Windows About 37 Accessing 38 Getting printer status 39 Monitoring preferences 39 Status Alert window 42 Stopping monitoring 43 Uninstalling 45 F Fonts EPSON BarCode Fonts 117 H Help Epson 130 L...

Страница 138: ...ngs Setting Up the USB Connection Macintosh 56 Printer settings Avoiding Insufficient Memory Error 37 Avoiding Insufficient Memory Error MacOS X 49 Printer software Macintosh About 48 System requirements 48 Uninstalling 57 Printer software Windows About 29 Installing 29 System requirements 29 Uninstalling 45 Problems Memory 108 Paper jams 97 Problems solving contacting Epson 130 R Removing Spilled...

Страница 139: ...ve mode 20 Toner Save mode 20 Transparencies 27 Transporting the printer 85 Troubleshooting Memory problems 108 Paper handling problems 109 Preventing paper jams 97 U Uninstalling EPSON Status Monitor 3 Macintosh 57 EPSON Status Monitor 3 Windows 45 Printer driver Macintosh 57 Printer driver Windows 45 USB connection settings Windows users 43 W Watermarks Windows users 34 EPSON AcuLaser M1200 Seri...

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