Epson Aculaser CX21N Series, Руководство пользователя

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Faxing Problems 331
Chapter 18
Faxing Problems
Sending and Receiving Faxes Problems
The document stops feeding during faxing
Try one or more of the following solutions.
❏
The maximum length of a page you can load is 355.6 mm. Faxing a longer page stops
at 355.6 mm. The minimum page size for the Auto Document Feeder is 182
×
257 mm
(7.1
×
10.1 in.). If the item is too small, it can jam inside the Auto Document Feeder.
❏
If there is no jam and it has been less than one minute, wait a moment before pressing
the
y
Cancel button. If there is a paper jam, see "Clearing Jammed Paper" on page
335.
❏
Try sending to a different fax machine. There might be problems with the fax machine
you are sending to.
❏
Try one of the followings. There might be problems with the phone line.
Turn up the volume on the product and press the
x
B&W Start or
x
Color Start button
on the control panel. If you hear a dial tone, the phone line is working. To change the
speaker volume, see "Basic Settings" on page 252. Disconnect the product from the
phone jack and connect a phone. Try to make a phone call to make sure the phone line
is working.
The product is receiving faxes but not sending them
Try one or more of the following solutions.
❏
If your product is on a PBX system, the PBX system might be generating a dial tone the
product cannot detect. Disable the detect dial tone setting. See "Basic Settings" on
page 252.
❏
If you think there might be a poor connection on this phone line, try sending the fax later
and see if it sends successfully.