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For EPSON Preferred
Technical Support

Follow these easy steps to 
obtain technical support.

Step 1:

Have your serial number available:

_____________________________________

Step 2:

Call toll-free 888-377-6611.*

Step 3:

Follow the voice prompt instructions.

Step 4:

Enter your Unit ID Number.

Step 5:

Be prepared to work with the Technical Support

Specialist to diagnose the problem.

Operating Hours: Monday through Friday, 6 

AM

to 8 

PM

Saturday, 7 

AM

to 4 

PM 

(Pacific Time)

Note

: Weekend support hours are subject to change without notice.

* While your printer is under warranty, if you experience difficulty using your Unit ID Number
to access the Toll-Free Preferred line, please call 562-276-1305 during normal business hours
so we may resolve the problem.

EPSON 

Preferred

Warranty Program for the EPSON Stylus

®

Pro Large Format Printers

SM

®

Содержание 10600 - Stylus Pro Color Inkjet Printer

Страница 1: ...Number You will need it to take full advantage of the Preferred Warranty CPD 15016 EPSON Preferred Warranty Program for the EPSON Stylus Pro Large Format Printers SM Priority Technical Support Toll Free Phone Number On Site Repair Security and Peace of Mind ...

Страница 2: ...l will be answered promptly Please review the information contained in this booklet You ll find your personal Unit ID Number which enables access to the exclusive EPSON Preferred Toll Free Number You will need this number along with your printer s serial number to take advantage of our Preferred Service For your convenience we ve included a sheet of labels for you to use as an easy reminder of how...

Страница 3: ...ntracts for the EPSON Stylus Pro large format printers Just purchase the Preferred Plus Plan and you ll continue to have access to our toll free priority technical support line and on site hardware service You may purchase the Preferred Plus Plan at any time while your printer is covered under the standard warranty You can obtain detailed terms and pricing information and purchase a 1 or 2 year Pr...

Страница 4: ...with the Technical Support Specialist to diagnose the problem Operating Hours Monday through Friday 6 AM to 8 PM Saturday 7 AM to 4 PM Pacific Time Note Weekend support hours are subject to change without notice While your printer is under warranty if you experience difficulty using your Unit ID Number to access the Toll Free Preferred line please call 562 276 1305 during normal business hours so ...

Страница 5: ...technician will work with you to try to resolve the problem and if your printer needs repair diagnose the issue and determine what parts may be required If hardware repair is required Epson will arrange for the service of your printer On Site Response If the printer needs hardware repair and you are within Epson s on site service territory an Epson Authorized Servicer will be contacted to make the...

Страница 6: ...inks or ink delivery systems in the printer Please note that your printer is set up for use with a specific kind of ink Use of the wrong kind of ink for example use of dye ink in a printer set up for pigment ink may cause damage not covered by the warranty Also use of bulk ink delivery systems may cause damage not covered by the warranty 2 Any damage caused by use of non Epson inks ink cartridges ...

Страница 7: ...ing direct special incidental or consequential damages including lost profits cost of substitute equipment downtime claims of third parties including customers or injury to property resulting from the use or inability to use the Epson products whether resulting from a breach of warranty or any other legal theory Some jurisdictions do not allow limits on warranties or remedies for breach in certain...

Страница 8: ...f Seiko Epson Corporation EPSON Preferred is a service mark of Epson America Inc 2002 Epson America Inc Epson America Inc P O Box 93012 Long Beach CA 90809 9941 MS 6 40 EPSON Preferred Warranty Program for the EPSON Stylus Pro Large Format Printers SM ...

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