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Free warranty is not transferable and will not be reissued.
Within the limits of the applicable laws, the warranty policies of ePropulsion may
update without prior notice. The latest version is available at our website www.
epropulsion.com.
5.2 Out of Warranty
Make sure the product is properly packed during delivery, the original ePropulsion
package is recommended. If the product got further damaged due to improper
packing during delivery, the furtherly damaged part will be deemed as out of warranty
coverage.
In addition, faults or damages caused by the following reasons are also excluded
from warranty scope within the covered period:
•
Any improper operation contradicts the user manual.
•
Accident, misuse, wishful abuse, physical damage overcharging, liquid damage or
unauthorized repair.
•
Dropping, improper care or storage.
You should be noted that minor faults like normal wear and tear that pose no
influence on the intended function of the product are also not covered by the
warranty.
Consumables are out of warranty scope.
5.3 Warranty Claim Procedures
If you find your product defective, you can make a claim to your dealer following
below procedures:
1.
Fill in the Warranty Card correctly and completely in advance. Then make your
warranty claim by sending it to your authorized ePropulsion service partner
together with valid proof of purchase. Usually these documents are required
when making a warranty claim: the Warranty Card, ex-factory serial number, and
evidence of purchase.
2.
Send the defective product to your authorized ePropulsion service point after
getting the confirmation. Note that the label should be kept intact. You can
also deliver the product to your authorized ePropulsion dealer after getting
confirmation.
