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General steaming tips

Troubleshooting

Cleaning and Maintenance

For most effective results, hold Steam Nozzle directly against surfaces.

Curtains and draperies can be steamed while still hanging.

To remove wrinkles from towels, handkerchiefs and napkins, drape them over 

a rod or towel rack and gently steam them.

Heavier fabrics may require repeated steaming to achieve desired results.

To remove exceptionally stubborn wrinkles, steam both sides of fabric.

Be especially careful when steaming any delicate fabrics that may be 

damaged by heat or water spotting.

1. Always unplug the Steamer and allow it to cool down before cleaning.

2. Clean the surface with a soft moist cloth. Never use an abrasive cleanser or 

    sponge, as that would scratch the plastic parts as well as the stainless-steel 

    plate. 

3. Store it in a cool dry place.

4. DO NOT wrap the power cord around the unit, place it loosely.
NOTE: Water containing mineral levels will vary depending on the place where 

you live in. To ensure the continuous operation of the steamer, never store it 

without cleaning and removing excess water from the water container or tank. If 

you fill your Steamer with tap water, you may experience mineral build-up due to 

the high mineral content in the water supply in many cities. Mineral residue inside 

the Steamer internal heater may cause intermittent steaming or, in severe cases 

no steaming at all. To avoid the problem, only use de-mineralized or distilled 

water in your Steamer. If you are unable to use de-mineralized or distilled water, 

we recommend you to follow the cleaning procedure below at least once a month 

to help avoid mineral build-up:
1. Turn the unit off and unplug the power cord.

2. Prepare a mixture of 50% vinegar and 50% water, in most cases half 

    measuring cup of this mixture will be enough.

3. Slowly use the measuring cup to pour the water-vinegar mixture into the water 

    tank. Pour it out three minutes later.

4. If the procedure above does not return the unit to a normal operation, the unit 

    may need to be checked by the product supplier.

PROBLEM

POSSIBLE CAUSE

SOLUTION

Unit fails to heat up.

Unit is not plugged in.

Plug power cord into 

electrical outlet

Household circuit breaker / 

ground fault interrupter has 

tripped or blown a fuse.

Reset circuit breaker / ground 

fault interrupter, or replace 

fuse.

Unit is damaged or in need 

of repair

Immediately cease usage 

and unplug. Contact 

EPICKA Customer Service 

([email protected])

No steam output

Running out of water in water tank

Steam button is in off status

The Steamer is not in vertical 

position

Refer to step 2 of operating 

instructions

Steam output is 

weak or intermittent.

Place steam button firmly

Make sure the Steamer is in 

vertical position

Water level is running low

Mineral build-up in unit.

Refer to step 2 of operating 

instructions

Refer to Cleaning and 

Maintenance session 

for cleaning procedure

Unit is spewing 

water.

Mineral build-up in unit.

Water tank is overfilled.

Refer to Cleaning and 

Maintenance session 

for cleaning procedure

Do not fill more than 2.7 floz 

(80 ml) water

Noise during 

operation

Water level is running low or 

out of water

Refer to step 2 of operating 

instructions

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CAUTION: When steaming any material for the first time, it is recommended that 

you test on a small inconspicuous area before proceeding. Do not use on 

synthetic fabrics such as 100% nylon or polyester, or other steam-sensitive 

materials.

Steam power button 

malfunction, can not 

turn off steam flow

Internal control circuit is broken

Immediately cease usage 

and unplug. Contact 

EPICKA Customer Service 

([email protected])

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