Repair
OUSAF44
34
Hauser
adjustment thread during mounting. This compensates for any initial changes to the path
length.
Some window surfaces might not be parallel to one another. This is normal, particularly
in the case of windows made of fire-polished quartz. Make absolutely sure that the
measuring gage does not scratch the window surfaces.
9
Repair
9.1
General information
The repair and conversion concept provides for the following:
• The product has a modular design
• Spare parts are grouped into kits which include the associated kit instructions
• Only use original spare parts from the manufacturer
• Repairs are carried out by the manufacturer's Service Department or by trained users
• Certified devices can only be converted to other certified device versions by the
manufacturer's Service Department or at the factory
• Observe applicable standards, national regulations, Ex documentation (XA) and certificates
1. Carry out the repair according to the kit instructions.
2. Document the repair and conversion and enter, or have entered, in the Life Cycle
Management tool (W@M).
9.2
Spare parts
Device spare parts that are currently available for delivery can be found on the website:
https://portal.endress.com/webapp/SparePartFinder
‣
Quote the serial number of the device when ordering spare parts.
9.3
Return
The product must be returned if repairs or a factory calibration are required, or if the wrong
product was ordered or delivered. As an ISO-certified company and also due to legal
regulations, Hauser is obliged to follow certain procedures when handling any
returned products that have been in contact with medium.
To ensure the swift, safe and professional return of the device:
‣
www.endress.com/support/return-material
procedure and conditions for returning devices.
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