80
Reference Manual
00809-0200-4728, Rev RA
Section 6: Troubleshooting
April 2015
6.4
Diagnostic messages
Listed in the below sections are detailed tables of the possible messages that will appear on
either the LCD/LOI Display, a Field Communicator, or an AMS
®
Device Manager system. Use the
tables below to diagnose particular status messages.
Failed
Maintenance
Advisory
6.4.1
Diagnostic messages: Failed
Table 6-2. Status: Failed – Fix Now
Alert name
LCD screen LOI screen
Problem
Recommended action
Electronics
Failure
ALARM
DEVICE
ALARM
FAIL
ALARM
DEVICE
ALARM
FAIL
If diagnostics indicate and
electronics failure, essential
electronics in the device
have failed. For example,
the transmitter may have
experienced an electronics
failure while attempting to
store information.
1. Restart the transmitter.
2. If condition persists, replace the
transmitter. Contact the nearest
Emerson Process Management Field
Service Center if necessary.
Sensor Open
(1)
ALARM
SNSR 1
ALARM
FAIL
ALARM
SNSR 1
ALARM
FAIL
This message indicates that
the transmitter has
detected an open sensor
condition. The sensor may
be disconnected,
connected improperly, or
malfunctioning.
1. Verify the sensor connection and wiring.
Refer to the wiring diagrams found on
the transmitter label to ensure proper
wiring.
2. Verify the integrity of the sensor and
sensor lead wires. If the sensor is faulty,
repair or replace the sensor.
Sensor Short
ALARM
SNSR 1
ALARM
FAIL
ALARM
SNSR 1
ALARM
FAIL
This message indicates that
the transmitter has
detected a shorted sensor
condition. The sensor may
be disconnected,
connected improperly, or
malfunctioning.
1. Verify the process temperature is within
the specified sensor's range. Use the
Sensor Information button to compare
with the process temperature.
2. Verify the sensor is properly wired and
connected to the terminals.
3. Verify the integrity of the sensor and
sensor lead wires. If the sensor is faulty,
repair or replace the sensor.
Terminal
Temperature
Failure
ALARM
TERM
ALARM
FAIL
ALARM
TERM
ALARM
FAIL
The Terminal Temperature
is outside the internal RTD’s
specified operating range.
1. Verify the ambient temperature is within
the device specified operating range
using the Terminal Temperature
Information Button.
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