Reference Manual
00809-0100-4308, Rev BA
Section 1: Introduction
December 2014
1
Introduction
Section 1
Introduction
1.1
Service support
To expedite the return process outside of the United States, contact the nearest Emerson
Process Management representative.
Within the United States, call the Emerson Process Management Instrument and Valves
Response Center using the 1-800-654-RSMT (7768) toll-free number. This center, available 24
hours a day, will assist you with any needed information or materials.
The center will ask for product model and serial numbers, and will provide a Return Material
Authorization (RMA) number. The center will also ask for the process material to which the
product was last exposed. Emerson Process Management Instrument and Valves Response
Center representatives will explain the additional information and procedures necessary to
return goods exposed to hazardous substances.
1.2
Product recycling/disposal
Recycling of equipment and packaging should be taken into consideration and disposed in
accordance with local and national legislation/regulations.
Individuals who handle products exposed to a hazardous substance can avoid injury if they
are informed of and understand the hazard. If the product being returned was exposed to
a hazardous substance as defined by Occupational Safety and Health Administration
(OSHA), a copy of the required Material Safety Data Sheet (MSDS) for each hazardous
substance identified must be included with the returned goods.
NOTICE
Shipping considerations for wireless products.
The unit was shipped to you without the Power Module installed. Please remove the Power
Module prior to shipping the unit.
Each Power Module contains two "C" size primary lithium/thionyl chloride batteries. Primary
lithium batteries (charged or discharged) are regulated during transportation by the U.S.
Department of Transportation. They are also covered by IATA (International Air Transport
Association), ICAO (International Civil Aviation Organization), and ARD (European Ground
Transportation of Dangerous Goods). It is the responsibility of the shipper to ensure
compliance with these or any other local requirements. Consult current regulations and
requirements before shipping.
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