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25. Troubleshooting
Problem
Possible Cause
Pump doesn’t turn
on.
Pump isn’t powered. Connect it to main supply.
Pump’s protection fuse is broken. Replace it. See page replacement
procedure.
Pump’s main board is broken. Replace it. See page replacement
procedure.
Pump is not dosing and solenoid
is operating.
The foot filter is obstructed. Clean it.
Suction hose is empty. Pump must be primed. Repeat priming
procedure.
Air bubbles inside hydraulic circuit. Check valves - hoses - fittings.
Product to dose is generating gas. Turn discharge knob and let air
flow away.
Use a self-venting pump head.
Pump is not dosing and sole-
noid isn’t operating or slightly
operating.
Crystals presence inside valves. Check them and try to dose 2-3
liters of normal water.
Change valves.
Injection valve obstructed. Change it.
Pump’s display shows “ER-
ROR MEM” o “ERROR DATA”
ERROR MEM: error in data storage. it is necessary to reload pump’s
default data, as described in “Load default procedure” on page 28.
ERROR DATA: error in data setting. Check the values set. If they are
correct, but the message still appears, the pump is
underdimensioned.