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All plug-in modules and blank plates are part of the 
fire enclosure and must be removed only when a 
replacement can be added immediately. The system 
must not be run without all parts in place.

Operate a controller from a power input of 
200-240 VAC, 50–60 Hz; shelves use 100-240 
VAC, 50–60 Hz.

Each component is intended to operate with all 
working power supplies installed. 

Provide a suitable power source with electrical 
overload protection.

A safe electrical earth connection must be pro-
vided to the power cord. Check the grounding 
of the power sources before applying power.

The plug on each power supply cord is used 
as the main disconnect device. Ensure that the 
socket outlets are located near the equipment 
and are easily accessible.

Permanently unplug the unit if you think it is 
damaged in any way and before moving it. If 
the unit is powered by multiple sources, discon-
nect all supplied power for complete isolation.

The power connections must always be 
disconnected prior to removal or replacement 
of a power supply module from any of the 
components in the system.

A faulty power supply module must be replaced 
within 24 hours.

Do not lift system components by yourself. A 
controller weighs up to 80 lbs (36.3 kg) and an 
expansion shelf weighs up to 78 lbs (35.5 kg). 

Do not lift an expansion shelf by the handles on 
any modules. The handles are not designed to 
support the weight of the populated shelf.

To comply with applicable safety, emission, 
and thermal requirements, covers must not 
be removed and all bays must be fitted with 
plug-in modules.

Load the rack beginning at the bottom to 
prevent the rack from becoming top-heavy.

Do not extend components on slide rails until 
you have loaded at least three or more similarly 
weighted items in the rack, or unless the rack 
is bolted to the floor or overhead structure to 
prevent tipping.

Caution: 

If the system is used in a manner not 

specified by the manufacturer, the protection provided 

by the equipment may be impaired.

Caution: 

The RJ45 sockets on the motherboard/IO 

modules are for Ethernet connection only and must not 

be connected to a telecommunications network.

ESD PrEcautionS

Data Domain recommends that you fit and check a 
suitable antistatic wrist or ankle strap and observe 
all conventional ESD precautions when handling 
plug-in modules and components.

Safety

1.  Unpack the Data Domain system.

 

A system consists of a  

DD4500 with Extended Retention Software controller and up to 1440 TB 
of raw storage in optional expansion shelves.

Open the “Open Me First” box, then open the remaining boxes for the 
controller and expansion shelves.

Remove the accessories and rack mount kits for all system components.

2.  Install the appropriate rack mounting hardware

 for the 

controller and expansion shelves into one or more 19-inch, four-post 
racks. Ensure that the rack is securely anchored to prevent tipping. 
Load the rack or cabinet beginning at the bottom to prevent the rack 
from becoming top-heavy. Be sure to plan appropriate vertical space to 
accommodate the 4U controller and 3U for each expansion shelf. 

See the instructions included with the controller and shelf rails.

3.  Install the controller and expansion shelves in the rack.

Remove the controller and expansion shelves from the shipping boxes.

Install each component horizontally on the corresponding rails and 
slide into the rack in the order described in the 

ES30 Expansion Shelf 

Hardware Guide

. Be sure one person is at each side of each compo-

nent for proper and safe installation. 

Secure the components in the rack; see respective hardware manual.

4.  Connect expansion shelves to the controller.

 Connect the 

controller’s SAS ports to the expansion shelves based on the cabling 
diagrams for expansion shelf connectivity. See Figure 4. Use the Cable 
Management Bar and Velcro strips to support and organize all cables.

5.  Connect an administrative console.

 Attach a serial console to the 

controller’s serial port. See Figure 1.

6.  Enable data transfer connectivity. 

Repeat for each connection. 

Ethernet connection:

 If using 1 Gb copper Ethernet, attach a Cat 5e 

or Cat 6 copper Ethernet cable to each RJ45 Ethernet network port 
on the controller, and attach the other end to an Ethernet switch or 
to an Ethernet port on your server. If using 1 Gb fiber Ethernet, use 
multimode fiber cables with LC connectors. If using 10 Gb copper 
Ethernet with an SFP+ connector, use a qualified SFP+ copper cable. 
If using 10 Gb fiber Ethernet, use MMF-850nm cables with LC duplex 
connectors. See Figure 1.

Fibre Channel connection:

 Attach a Fibre Channel fiber optical cable 

(LC connector) to an IO module port on the controller, and attach the 
other end (LC connector) to a Fibre Channel switch or to a Fibre Channel 
port on your server. See Figure 1 for locations of the IO modules.

7.  Provide power and power-on the systems.

Note: 

Power on all shelves first and the controller last.

Expansion shelf power:

 Connect power cables to each receptacle 

and attach the power cable retention clips. Each shelf power cable 
should connect to a different power source. The ES30 powers on when 
plugged in. Wait approximately 3 minutes after all expansion shelves 
are turned on before powering on the controller. See Figure 3. 

Controller power: 

Connect power cables to each receptacle. Ensure 

that each power supply is connected to a different power source. The 
controller powers on when plugged in.

8.  Attach the bezels.
9.  Collect the information needed for installation.

 Record the 

information in Section 2 of this document.

 

install Hardware

1

The steps for a complete installation and configuration are:

1. 

Install hardware

2. 

Define the Data Domain system information for your site

3. 

Perform initial system configuration

4. 

Configure the system for data access

5. 

Configure optional software

6. 

Perform optional additional system configuration

installation and Setup Steps

1

5

4

3

2

6

installation and Setup Guide

EMc Data DoMain DD4500 StoraGE SYStEM  

witH ExtEnDED rEtEntion SoftwarE

Rev. 02

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