INTRODUCTION
TROUBLE SHOOTNG
Congratulations on the purchase of The InfoCube paging system. EPD is
dedicated to engineering the most innovative paging system possible.
Your paging system is driven by microprocessor technology, which provides an
endless array of features and the convenience of remote software upgrades.
We are certain that you and your patrons will enjoy The InfoCube, and to ensure
that you get the most from its features, please read this Operating Guide
carefully before installing and operating the system.
Feature Highlights
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Receptionist receives confirmation when a pager is paged
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One person from party or whole party paging
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Ability to personalize your establishment with unique presentations and
images
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Statistics: Number of pages, Average waiting time, Number of Walk-Away
§
News, Sports, Weather, Games and Interactive Trivia (optional)
Highest level of entertainment for any paging system available!
FCC INFORMATION
This equipment has been tested and found to comply with the limits for a class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
§
Reorient or relocate the receiving antenna.
§
Increase the separation between the equipment and receiver.
§
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
§
Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a class B computing device, pursuant
to the FCC Rules. In order to maintain compliance with FCC regulations, shielded cables must be
used with this equipment. Operation with non-approved equipment or unshielded cables is likely to
result in interference to radio and TV reception. The user is cautioned that changes and
modifications made to the equipment without the approval of manufacturer could void the user’s
authority to operate this equipment.
If The InfoCube paging system does not perform to expectations, try
the suggestions listed below. If you cannot get satisfactory results, call
EPD Customer Service center at 828-275-7798, 8a.m. to 5p.m. Eastern
Time, Monday through Friday. Note: After hours support available.
4
Base does not operate
Pager does not operate
Pager does not respond to
page
Pager range is poor
§
Check the power cord. Be sure the
wall transformer is plugged in.
Does the outlet have power?
§
Check that the cable is securely
connected to the back of the Base
unit DB-9 connector.
§
Base unit is not turned on.
§
Check power switch. Use small
toothpick.
§
Place on charger for 30-45
minutes and check again. Battery
may be weak.
§
Return pager to charger stand.
Remove pager from charger stand
and confirm pager ID (upper right
corner).
§
Type pager ID more slowly on
keypad. Verify the pager ID
shows up on the bottom of the
base unit display.
§
Reposition the base unit antenna.
Determine if the problem is with
one pager or all pagers.
§
Reposition the base unit.
