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                         www.elinz.com.au / [email protected] / 1300 881 773                                                             www.elinz.com.au / [email protected] / 1300 881 773 

 

 
FAQ 
 
Question: Why is there no image when connected to the computer? 
Answer: Please check the camera power indicator, if red please plug into 
different USB port. 
 
Question: Why are the images different? 
Answer: Maybe your computer has two cameras, please choose UVC 
Camera. 
 
Question: Why is my voice and other sound not recorded?  
Answer: Make sure your microphone selected is WASAPI-Capture Input 
Terminal (Hisilicon HD Audio) 
 
Question: Why does the software show 1280*720P instead of 1920*1080p? 
Answer: Because some software does not support 1920*1080P, but 
automatically selects the best resolution 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 

WC2KV2 Web Camera 

Quick Guide 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 

Thank you for purchasing an Elinz Webcam! 

This quick guide is designed to help you setup and better use your webcam. 

If you have questions before you start or just want to learn more about 

Elinz, please visit us at 

www.elinz.com.au

 

 
 

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