19
LIMITED WARRANTY
As described herein, Hankscraft Inc., d/b/a H20 Products (“Hankscraft”), warrants its products are free from defects in
material and workmanship only when properly installed, operated, and maintained. This warranty is subject to the exceptions
herein.
Hankscraft warrants to the original owner that the items listed below, excluding but not limited to, wear parts like O-rings,
gaskets, filters and seals, will be free from defects in materials and workmanship for the period of time specified below from
the original purchase date.
Control valves and all internal valve parts and the salt storage tank – FIVE (5) YEARS
Mineral tank – TEN (10) YEARS
Any other POE system component – ONE (1) YEAR
Ceramic disc for rotary valve (applicable to RevV series valves only) – LIFETIME
RO and UF Filter Systems- ONE (1) YEAR
Media/resin is not warrantied due to water supply quality differences
Any parts used for replacement are warrantied for the remainder of the original warranty period applicable to the part from
the date of manufacture so long as the parts are installed by a Hankscraft factory-trained and authorized installer.
Hankscraft’s obligation by this Limited Warranty, at its option, is to repair or replace any warrantied product only. Labor for
repair or replacement is not included as part of this warranty. Prior to returning the product to Hankscraft, a valid return
materials authorization (RMA) number must be obtained from Hankscraft. Any product returned to Hankscraft without a valid
RMA will be rejected. Any product found to be defective will, at the sole discretion of Hankscraft, be repaired or replaced.
Hankscraft is not responsible for shipping cost to the repair facility. This section lists the sole remedies for any valid warranty
claim.
This warranty does not apply to defects reported to Hankscraft outside of the warranty period.
This warranty does not apply to defects caused by installing, operating, servicing, modifying, repairing or maintaining (or lack
of maintaining) the product outside of Hankscraft’s recommendations. Filters, membrane elements and flow restrictors that
become fouled or plugged due to excessive turbidity, dissolved solids, or microorganisms are not covered by this warranty.
This warranty does not apply to defects caused by damage during shipment, neglect, misuse, modification, accident,
noncompliance with local codes and ordinances, hot water, frozen water, sediment, corrosive liquids, gases, chemicals,
bacteria, animals, sand, salt, flood, wind, fire, outdoor installations where the product is not reasonably covered, pneumatic
use, natural disasters, war, terrorism or acts of God. No other person is authorized to make any other warranty on behalf of
Hankscraft either during or after the applicable warranty period.
Hankscraft assumes no liability for determining the proper products and equipment or installation necessary to meet the
requirements of the user of the product, and Hankscraft does not authorize others to assume such liability on its behalf.
THE WARRANTIES AND REMEDIES HEREIN ARE EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER WARRANTIES OR REMEDIES EITHER
EXPRESSED OR IMPLIED, HEREIN OR ELSEWHERE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS
FOR ANY PARTICULAR PURPOSE, NON-INFRINGEMENT OR WARRANTIES RESULTING FROM COURSE OF PERFORMANCE, COURSE OF
DEALING OR FROM USAGE OF TRADE. HANKSCRAFT HEREBY DISCLAIMS ALL OTHER WARRANTIES. HANKSCRAFT’S LIABILITY SHALL
NOT EXCEED THE COST OF THE PRODUCT. HANKSCRAFT IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR
EXPENSES OF ANY KIND WHATSOEVER, INCLUDING LOSS OF PROFITS, UNDER ANY CIRCUMSTANCES AND REGARDLESS OF WHETHER
HANKSCRAFT WAS AWARE OF THE POSSIBILITY OF ANY SUCH LOSS.
