MAINTENANCE
OWNERS MANUAL
V1.1 | 2021
Page | 26
Troubleshooting
Failure symptoms
Cause of Problem
Solution
The battery indicator
light on the meter is
off,
and the motor does
not work
Battery voltage is too low
Immediately charge
Battery is not providing proper
power
Replace the battery
The battery lock does not
work, preventing battery from
being properly secured
Replace the battery lock
Motor is operating
when battery lock is
unlocked
The throttle handle is
connected incorrectly to the
controller
Reconnect as per wiring
diagram
Controller is damaged
Replace the controller
The motor stops
intermittently
Poor or loose battery
connection
Adjust or clean contacts
Battery moving due to
vibration
Check or replace Battery
lock
Reduced Ride Time
Battery is unable to hold
charge properly
Replace the battery
Battery supplying lower
voltage
Battery maintenance or
replacement required
Battery is not fully
charging
Poor Battery
Replace the battery
The charger has no output
Check connections or
replace the charger
Poor contact between the
charger plug and the charger
socket
Clean or replace charger
socket
Headlights do not
work
Headlight switch is off
Issue in switch
Ensure light switch is on
Replace the switch or check
connection
Controller does not
function
Short circuit in the controller
Bad wire connection
Replace the controller
check wire connection
