EFI Splash RPX-ii Скачать руководство пользователя страница 9

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ROUBLESHOOTING

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Network Connect

 

This section describes some of the issues you may encounter when using Network Connect, 
which allows the Splash RPX-ii to access the copier over the network.

With Network Connect, you can use the features and workflow of the Splash RPX-ii and the 
Fiery at the same time.

 

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Communication between the Splash RPX-ii and the Fiery is optimized for a Gigabit 

Ethernet connection. In the Network Connect configuration, you can achieve maximum 
performance by putting both the Splash RPX-ii and the Fiery on the same Gigabit switch. 
This helps minimize slowdowns due to other traffic on the network.

 

Checking the dongle

 

If a message on the Splash RPX-ii indicates that no dongle is attached, do the following:

• Check that a dongle is plugged into the Splash RPX-ii and that the light is on.

• Remove the dongle and plug it in again.

• Quit the Splash RPX-ii and restart it. If the dongle is recognized the second time, go to 

the Accounts panel of the server preferences and remove the Splash Server from the list 
of Login items.

 

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If the dongle is recognized the second time, but not the first time you start the 

Splash RPX-ii, it may be because the dongle driver has not fully loaded. Removing Splash 
Server from the list of Login items gives the dongle driver a chance to complete loading before 
the Splash RPX-ii starts.

 

Connecting to the network

 

If you cannot connect to the network, try the following:

• Check the cable connection to the back panel and the network. Make sure that the cable is 

the correct type. Do not use the Ethernet crossover cable in place of the network Ethernet 
cable. Check the label to identify the crossover cable. The cables are not interchangeable. 

• If the network Ethernet cable is the correct type and is properly connected to the back 

of the Splash RPX-ii, try connecting a new network Ethernet cable to the back of the 
Splash RPX-ii.

 

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The network Ethernet cable should be connected to the first port on the Splash RPX-ii. 

• Check that the Fiery scan crossover cable is connected correctly. If you unplug the cable 

and reconnect it, restart the Fiery.

• Check the network settings on the Splash RPX-ii. For information about Network Setup, 

see 

 

Getting Started

 

 and the 

 

Configuration Guide.

 

 

Содержание Splash RPX-ii

Страница 1: ...Splash RPX ii Color Server Troubleshooting Guide...

Страница 2: ...2007 Electronics for Imaging Inc The information in this publication is covered under Legal Notices for this product 45060095 28 February 2007...

Страница 3: ...sh computer 7 Network Connect 9 Checking the dongle 9 Connecting to the network 9 Connecting to the Fiery 10 Direct Connect 11 Checking connections 11 Checking the dongle 11 Checking the IP address on...

Страница 4: ......

Страница 5: ...and the Fiery Network Controller Interface between the Splash RPX ii Color Server and the network Issues that relate exclusively to the Fiery Network Controller and the interface between the Fiery Net...

Страница 6: ...ventions Term or convention Refers to Copier DocuColor 240 250 DocuColor 242 252 and DocuColor 260 Fiery Fiery Network Controller Mac OS Mac OS X Splash RPX ii Splash RPX ii Color Server Titles in ita...

Страница 7: ...ort center The Splash RPX ii starts with the start up tone but no image appears on the monitor Connect the monitor power cable to a live grounded AC outlet Connect both ends of the monitor cable Turn...

Страница 8: ...tallation of the memory DIMMs For minimum system requirements see Getting Started The Splash RPX ii starts but the Splash RPX ii server software reports that there is a problem The Splash RPX ii serve...

Страница 9: ...r from the list of Login items NOTE If the dongle is recognized the second time but not the first time you start the Splash RPX ii it may be because the dongle driver has not fully loaded Removing Spl...

Страница 10: ...ry do the following Check the Fiery IP address To confirm the IP address print a Configuration page or consult your network administrator Type the IP address manually The Fiery may be on a different s...

Страница 11: ...Ethernet cards are not supported for Direct Connect Checking the dongle If a message on the Splash RPX ii indicates that no dongle is attached do the following Check that a dongle is plugged in to th...

Страница 12: ...n the copier touch panel 5 Press 2 TCP IP Get IP Address and press Change Settings 6 Press Manual and press Save 7 Press 3 TCP IP IP Address and press Change Settings 8 Type the IP address using the k...

Страница 13: ...pier and reset the IP address TO RESTART THE FIERY MANUALLY 1 Turn off the copier 2 Wait one minute and then turn on the copier You may have to wait a few minutes for the Fiery to restart and print th...

Страница 14: ...opier The following table describes some common problems and solutions If this happens Try this Start Page fails to print Make sure the copier is turned on and ready to print Recheck that the crossove...

Страница 15: ...software Splash RPX ii appears on the list of printers on a client workstation but certain jobs do not print Print a job from a different application to determine if the problem is associated with a...

Страница 16: ...page size in the Fiery Connection Test Pages dialog box If the page prints the Splash RPX ii is communicating with the Fiery and the Fiery can print jobs Verifying print output If the Test Page prints...

Страница 17: ...TROUBLESHOOTING 17 Reinstalling Fiery system software If the Fiery system software is reinstalled for any reason you must Quit the Splash RPX ii Follow the connection procedures in Getting Started...

Страница 18: ......

Страница 19: ...monitor 7 Fiery documentation 5 16 Fiery IP address 12 Fiery Setup 14 Fiery Start Page 11 12 13 Fiery system software 17 Fiery user documentation 10 G Gigabit Ethernet 9 H hard disk drive 7 I ID on co...

Страница 20: ...scan cable 11 scan crossover cable 9 server software 10 servicing the copier 14 Splash RPX ii dongle 9 11 Splash RPX ii Startup Page 13 Start Page 12 subnet 10 system requirements 8 T Technical Suppo...

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