EFI Splash RPX-i Скачать руководство пользователя страница 16

T

ROUBLESHOOTING

16

Printing to the Fiery

If you have problems printing, do the following.

Sending Test Pages

• Open the Help > Troubleshooting menu in the Splash RPX-i.

• In the Fiery Connection Test Pages dialog box, click a page size.

• If the page prints, the Splash RPX-i can communicate with the Fiery, and the Fiery can 

print jobs.

Verifying print output

• If the Test Page prints correctly, but other pages sent from the Splash RPX-i do not, 

contact Technical Support.

• If the printed output is bad, the problem may be with the Fiery. See the documentation 

that accompanies your Fiery.

If you can print the Configuration page but cannot print a job from a computer on the 
network, make sure you:

• Check all components of the network, including cables, connectors, terminators, network 

adapter boards, and network drivers.

• Confirm that the applicable network settings (such as AppleTalk zone, IP address, Subnet 

mask, and Gateway address) match the settings used in the network.

Содержание Splash RPX-i

Страница 1: ...Splash RPX i Color Server Troubleshooting Guide...

Страница 2: ...2006 Electronics for Imaging Inc The information in this publication is covered under Legal Notices for this product 45054832 19 June 2006...

Страница 3: ...ngle 9 Connecting to the network 9 Connecting to the Fiery 10 Direct Connect 11 Checking connections 11 Checking the dongle 11 Checking the Direct Connect Activation Key 11 Replacing the Direct Connec...

Страница 4: ......

Страница 5: ...Color Server and the Fiery Network Controller In the interface between the Splash RPX i Color Server and the network Issues that relate exclusively to the Fiery Network Controller and the interface be...

Страница 6: ...inology and conventions Term or convention Refers to Copier DocuColor 240 250 Fiery Fiery Network Controller Mac OS Mac OS 9 Mac OS X Splash RPX i Splash RPX i Color Server Titles in italics Other doc...

Страница 7: ...acintosh service support center The Splash RPX i starts with the start up tone but no image appears on the monitor Connect the power cable for the display to a live grounded AC outlet Connect both end...

Страница 8: ...tallation of the memory DIMMs For minimum system requirements see Getting Started The Splash RPX i starts but the Splash RPX i server software reports that there is a problem The Splash RPX i server s...

Страница 9: ...ork try the following Check the cable connection to the back panel and the network Make sure the cable is the correct type Do not use the Ethernet crossover cable in place of the network Ethernet cabl...

Страница 10: ...50 240 If nothing prints check that port 9100 on the Fiery is enabled in Network Setup Quit the Splash RPX i restart the Fiery and then restart the Splash RPX i For information about port 9100 on the...

Страница 11: ...d and the Server Installation and Setup Roadmap Check that the Fiery scan Ethernet cable is securely connected by unplugging the cable and plugging it in again Checking the dongle If a message on the...

Страница 12: ...copier If you cannot complete the Direct Connect connection the IP address on the copier may be set incorrectly To fix this try the following Quit the Splash RPX i Set the IP address using the copier...

Страница 13: ...pad and press Save 11 Press Close Close Close Close and then press Exit Restarting the Fiery After you set the IP address the Fiery should automatically reboot and print a Start Page You can then chec...

Страница 14: ...the copier Some common problems and solutions are described in the following table If this happens Try this Start Page fails to print Make sure the copier is turned on and ready to print Recheck that...

Страница 15: ...alled the correct Splash RPX i printer drivers Quit the Splash RPX i go to the Home Library Preferences delete Splash Color Prefs xml and then restart the Splash RPX i Choose Output Profiles from the...

Страница 16: ...rectly but other pages sent from the Splash RPX i do not contact Technical Support If the printed output is bad the problem may be with the Fiery See the documentation that accompanies your Fiery If y...

Страница 17: ...TROUBLESHOOTING 17 Reinstalling Fiery system software If the Fiery system software is reinstalled for any reason you must Quit the Splash RPX i Follow the connection procedures in Getting Started...

Страница 18: ......

Страница 19: ...on files 8 F faulty monitor 7 Fiery documentation 5 10 16 Fiery IP address 11 12 Fiery Setup 14 Fiery Start Page 11 12 13 Fiery system software 17 Fiery user documentation 10 14 G Gigabit Ethernet 9 H...

Страница 20: ...crossover cable 9 server software 9 servicing the copier 14 setting the Fiery IP address 11 Splash dongle 9 11 Splash Startup page 13 Start Page 11 12 subnet 10 system requirements 8 T Technical Supp...

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