
T
ROUBLESHOOTING
10
Connecting to the Fiery
If you cannot connect to the Fiery, do the following.
• Check the Fiery IP address.
To confirm the IP address, print a Configuration page, or consult your network
administrator.
• Type the IP address manually. The Fiery may be on a different subnet.
• Try connecting to a different Fiery controller for the DocuColor 250/240.
• If nothing prints, check that port 9100 on the Fiery is enabled in Network Setup.
Quit the Splash RPX-i, restart the Fiery, and then restart the Splash RPX-i.
For information about port 9100 on the Fiery, see
Configuration and Setup
and
Printing
from Windows
on the DC240/250 User Documentation CD.
• Check for issues with the Direct Connect Activation Key.
For more information, see
“Checking the Direct Connect Activation Key”
“Replacing the Direct Connect Activation Key”
• Restart the Fiery (see
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