EFI E-85A, Инструкция по установке и обслуживанию

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124 Installation and Service Guide: Color Controller E-85A
Troubleshooting
System problems (continued)
Cycle Printer Power One of the following:
•
Interface cable between E-85A
and printer is loose or
disconnected
•
The printer is powered off or not
ready to print
1 Make sure the printer is powered on and ready to print.
2 Check again that the printer interface cables are
present and properly connected to the E-85A and the
printer (see
Figure 3 on page 19).
3 If the problem persists, power off/on the printer and
the E-85A, waiting one minute after the E-85A reaches
Idle before you power on the printer.
4 Check again that the printer interface board is
present and properly connected to the motherboard
(see
page 58 ).
5 If the problem persists, replace the printer interface
cables one at a time (see Figure 3 on page 19).
6 If the problem persists, try replacing the printer
interface board assembly (see page 58 ).
7 If the problem persists, you may need to service the
printer.
Service messages
1 file(s) copied hangs during
system software installation
after removing first DVD and
recycling power. One of the following:
•
Normal behavior
•
Corrupted installation
•
Lost communication with hard
disk drives due to one of the
following:
•
Faulty hard disk drive cable
•
Faulty hard disk drive
•
Faulty motherboard
1 Wait 5-10 minutes to make sure that the system is
really hanging. If so, power off, wait 10 seconds, and
then power on again.
2 If the problem persists, restore the backup, or reinstall
system software.
3 If the problem persists, recheck cables and
connections.
4 If the problem persists, check for a faulty hard disk
drive.
Reboot the system. At the Serial ATA AHCI BIOS
screen on the monitor, wait for the Port-XX displays to
appear and press the
Pause/Break
key. If a hard disk
drive description appears next to the Port-01, Port-02,
and Port-03 entries, all three hard disk drives are good.
If “No device detected” appears next to:
•
Port-01, the 500GB hard disk drive in the top slot of
the chassis may be faulty.
•
Port-02, the 2TB hard disk drive in the middle slot
may be faulty.
•
Port-03, the 2TB hard disk drive in the bottom slot
may be faulty.
Replace the SATA data cable to the suspected faulty
drive. If the problem persists, replace the faulty drive.
5 If the problem persists, replace the motherboard (see
page 59 ).
Symptom Possible cause Suggested action