EFI E-45, Инструкция по установке и обслуживанию, Страница: 114 / 126

114 Installation and Service Guide: Color Controller E-45
Troubleshooting
System performance (continued)
The E-45 hangs during
the user software
installation segment. Possibly one of the following:
•
The time and date need to be
configured in the E-45 BIOS. (If the
battery was removed from the E-45
motherboard during service and the
time and date were not configured in
Setup afterward, the E-45 will hang
during the user software installation
segment.)
•
User Software DVD is corrupted
•
The DVD drive is faulty
•
The hard disk drive is faulty
1 Set the time and date in the BIOS:
•
Power off the E-45 and remove the User Software DVD
when it ejects.
•
If not already connected, connect a keyboard and a
monitor to the E-45.
•
Power on the E-45 and immediately press F2 repeatedly
to start the BIOS setup utility.
•
Configure the time and date. (To navigate, use the tab
key and the -/+ keys).
•
Save changes and exit (F10).
•
When the E-45 reaches Idle, power off and then begin a
full software installation again, starting with the System
Software DVD (see
page 97 ).
2 If the problem persists, obtain another User Software
DVD and begin software installation again starting with
the System Software DVD (see
page 97 ).
3 If the problem persists, you may need to replace the DVD
drive (see page 83 ).
If replacing the DVD drive does not correct the problem,
reinstall the old DVD drive in the system.
4 If the problem persists, replace the hard disk drive (see
page 79 ).
If replacing the hard disk drive does not correct the
problem, reinstall the old hard disk drive in the system.
Network
If you suspect a network problem, keep in mind the following:
•
If the E-45 does not appear in the list of printers on the network, another device on the network may have been assigned the same
Ethernet hardware address.
•
Conflicting network settings may have been configured in Setup and on the customer’s workstation.
•
Printing problems may be caused by inappropriate Setup options.
•
Application-specific printing errors may be caused by missing or incorrectly placed printer description files.
•
System software may be corrupted.
For additional information, see Configuration and Setup , which is part of the user documentation set.
Table 4:
E-45 error messages and condition (Continued)
Symptom Possible cause Suggested action