Bright Box 1 wireless router by EE
BB1RV0.2
QUICK
START
GUIDE
Support
We hope you like your new EE router.
This guide should have you all set for
EE Broadband. If you’re still having
problems then give us a call and we’ll
give you a hand.
Go online
my.ee.co.uk
ee.co.uk/
brightbox
ee.co.uk/
help
ee.co.uk/
education
ee.co.uk/
safety
Or call us on
0800 079 8586*
or call 150 from your EE, T-Mobile or
Orange mobile phone.#
Business customer?
As a business customer you have access
to our dedicated Business Customer
Services team 24 hours a day, every day.
Contact your company IT Administrator
to obtain EE support.
* Calls to 0800 079 8586 from an EE Home Phone
are free of charge Charges from mobiles and other
networks will vary.
# Calls to 150 from EE, T-Mobile or Orange mobile phones
are charged as per your price plan. Please see ee.co.uk
for more information.
For a wired connection you’ll need...
• A device with a network socket
• An Ethernet cable for each device you
want to connect (up to 4) - you’ll find one
in the box
For a wireless connection you’ll need...
• A device with an inbuilt or plug in wireless
adaptor
Before you start...
What’s in the box
Keep MEE card
Your wireless network name and password are
on the ‘KEEP MEE’ card, connecting handsets,
tablets, laptops, games consoles and other
devices to your home network is straight
forward, keep it in a safe place and you’ll always
have the information you need.
Quick reference guide
Step 1:
Setting up your broadband.
Step 2:
Connect and turn on your router.
Step 3:
Getting connected.
Connect your first device and set up your
parental controls. If you don’t need these
controls, simply select the option I DON’T
NEED PARENTAL CONTROLS.
If you are an existing customer and you would
like parental controls, please visit http://ee.co.
uk/nortonfamily
Step 4:
Setting up your parental controls.
You’re ready to go...
Connect your remaining devices. You’re now up
and running. Follow step 3 ‘Getting Connected’
to pair your remaining devices to the router
and you’re good to go.
Important
Your broadband must be ready - we’ll send you
a text and email when it is.
Power supply
2-parts
KEEP MEE card
Bright Box
Wireless router
(Black)
Ethernet cable
Wired connection
(Grey)
Broadband cable
Broadband filter
ENGINEER INSTALLATION?
If you’ve asked for EE to send an engineer to
install your line,
don’t do anything until this
has happened
.
1
Setting up your broadband
Disconnecting your old equipment
If you’ve already got a broadband modem or
router connected to your line, unplug the power
supply and all other cables and put them to
one side for now. It’s best to use the broadband
filter provided in the box, especially to connect
your new router. You can leave existing filters
connected to other telephone sockets.
What socket do you currently have?
1.1
Connect the
broadband filter
to the telephone
socket.
1.2
Connect the grey
broadband cable to
the broadband filter.
1.3
Connect a
telephone cable to
the other available
socket.
Connect filters to
all other telephone
sockets in use.
Is your existing set up a single socket with
microfilter?
1.1
1.2
1.3
Top tip
If you can, connect your router to the main
phone socket for better broadband speeds.
Is your existing
set up a dual
socket with no
microfilter?
Option 1
Connect the grey
broadband cable to
the top socket
.
Option 2
Connect the grey
broadband cable
to the left hand
socket.
Using a data extension
kit?
If you are using a data
extension kit Connect
the grey broadband
cable to the socket.
OR
2
Connect and turn on your router
a.
Plug the other end
of the grey broadband
cable into the grey
socket on your router.
b.
Connect the two
parts of the power
supply together.
c.
Plug the power
cable into the router.
d.
Connect the power
supply into a plug
socket and turn it on.
e.
You can now switch on
your router. The power light
goes solid green.
Check it over
Everything should now look like this, the
power light will go green and the broadband
light will go green shortly afterwards.
Continue to step 3 to connect your devices.
Or if you have a dual socket it should look
like this:
