
7. Fault finding
7.1 Introduction
A list of fault conditions and their possible causes is provided in the following sections to
assist in fault-finding. If a fault cannot be rectified using this guide, call our nearest
Service Centre for help.
7.2 The pump has failed to start
▪
The electrical supply fuse has failed.
▪
The electrical supply voltage does not match that of the motor.
▪
The outlet pipeline or the outlet-filter (if fitted) is blocked.
▪
The oil temperature is below 12 °C.
▪
The oil is too viscous.
▪
The oil is contaminated.
▪
The pump has seized after long storage.
▪
The pump has been left to stand after contaminants have been pumped and has
seized.
▪
The motor is faulty.
7.3 The pump has failed to achieve the specified performance (has
failed to reach ultimate vacuum)
▪
The pressure measurement technique or gauge head is unsuitable or gives an
incorrect indication of pressure. For example, a contaminated Pirani gauge can
indicate a pressure which is several times higher than the actual pressure in the
system.
▪
The pump has been filled with the wrong type of oil.
▪
There is a leak in the vacuum system.
▪
The mode selector and gas-ballast control are set incorrectly.
▪
The oil-level is below minimum level.
▪
The oil is contaminated.
▪
The vacuum fittings are dirty or damaged.
▪
The inlet-filter is blocked.
▪
The pump has not warmed up.
7.4 The pump is noisy
▪
The motor fan-cover is damaged.
▪
The motor bearings are worn.
▪
The oil is contaminated with solid particles.
03/2021 - ©Edwards Limited
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A65201880_AA
A65201880_AA - Fault finding
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