Warranty information
All Edwards & Co products are guaranteed for two years from the
date of purchase against defects in material and workmanship.
If we determine that the product has a manufacturing fault, we will
repair or replace it free of charge to you. The decision to repair
or replace is solely at the discretion of Edwards & Co. Proof of
purchase must be provided.
The warranty is “return to base” and not a free in-home service. This
means the customer is responsible for any inwards freight charge to
return the product to an Edwards & Co representative for warranty
or service.
Our warranty excludes claims resulting from misuse, abnormal use,
overloading, general wear and tear, child outgrowing the product,
not following instructions, transportation damage (including airline
or freight damage), poorly maintained product, dropped goods,
negligence, second-hand product, modified product, colour fading,
mould, damage to inner foam in use or fabric cuts and tears.
The warranty excludes repairs to car seats that have been involved
in a car accident.
Any replacement will not give the right for the warranty period to be
extended.
Edwards & Co does not cover warranty if the product has been pur-
chased second hand or from an unauthorised reseller.
For the complete terms and conditions of our warranty, please visit
our website -
www.edwardsandcobaby.com/warranty
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