Questions?
Use This
Troubleshooting Guide
Washer won’t fill, rinse
or drum will not turn
Drum does not fill, but
Water
is flowing
Washer dryer
stops
Washer won’t drain
Washer continues to fill
or drain or the cycle
seems stuck
Washer makes noise
PROBLEM POSSIBLE CAUSE AND REMEDY
• Is power cord plugged into a proper power receptacle?
• Is W
ash Program
knob pointing to the correct program number?
• Is water inlet hose kinked?
• Is water pressure at the tap correct? Is the tap ON?
• Is the door closed?
• Is the fuse blown or circuit breaker tripped?
• Are shipping
bolts
and spacers removed?
• Are knobs rotated clock wise?
• Is your W
ash Program
knob working correctly?
• Is your drain hose fixed at the correct height?
• Is the power cord plugged into a proper power receptacle?
• At the start of the cycle W
ater
inflow is low and is absorbed by the
laundry quickly. This creates a perception that water is not flowing.
• This is normal, allow the program and the cycle to continue.
• Is power cord plugged into a
proper
power receptacle?
•
Are all knobs correctly rotated?
. Do they point to the program?
• Is water inlet hose blocked or kinked? Is the tap on?
• Is there electrical power at the wall receptacle?
• Call an electrician to check the wall socket.
• Are you using an extension cord? Do not use an extension cord.
• Is the drum overloaded with laundry?
• Is the drain hose clogged? Is the end of drain hose more than
2.63 ft above the floor?.
• See installation instructions for proper installation of drain hose.
• Is the door open?
• Are there excessive suds?
• Is your voltage low? Check your electrical service or call an
electrician. Do not use an extension cord.
• Is the end of the drain hose more than 2.63 ft above the floor?
• Is there a air gap in the drain hose?
• Are all knobs correctly positioned?
• Is the unit plugged into a
proper
power receptacle?
• Is voltage low? Check electrical service or call an electrician.
• Are
shipping bolts
and spacers removed?
• Are gears engaging? These are normal W
asher Dryer
noises.
• Coins or safety pins
or other metals items
may be in the drum
• Heavy wash loads can produce a thumping sound. This is normal.
• Is the Washer Dryer levelled?
Are all four feet resting firmly
on the floor?
• Adjust
leveling
legs if necessary.
• Is your flooring correct?
Troubleshooting Guide
• Is the lint filter clogged? ( Do not open while unit is full of water).
• Is the lint filter clogged? ( Do not open while unit is full of water).
• Is the lint filter clogged? ( Do not open while unit is full of water).
