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112
P/N 120413
01/05
Exporting with the Communication Tool
PresencePLUS
®
P4 EDGE
Banner Engineering Corp.
• Minneapolis, MN USA
www.bannerengineering.com • Tel: 763.544.3164
Troubleshooting Tips
Refer to the following troubleshooting tips when not receiving data from the Sensor.
Ethernet Connection
1. Check the LEDs on the Sensor’s RJ-45 connector.
-
No LEDs are ON: The cable may not be the correct type (straight or crossover), or it could be broken.
-
Only the yellow LED is ON: The electrical connection is good, but the Sensor and device are not exchanging data.
-
The yellow LED is ON, and the Green LED is ON or flashing: Data is being exchanged between the PC and the Sensor.
2. Verify that the Communication tool is configured correctly.
-
The connection should be Ethernet socket 1–10.
-
Verify that the desired result data has been selected in the
Tool
tab.
3. Check the receiving device setup.
-
Check the IP address. The device IP subnet must match the Sensor IP subnet.
-
Check the Port number: 20000 – 20009 (not 2000). See the
table on page 109.
-
Check all firewall or anti-virus software to verify that it is not blocking the Sensor’s Ethernet socket.
Serial Connection
1. Verify the hardware.
Check for breaks in the serial connection.
2. Check the Communication tool to see if it is configured correctly.
Verify that the desired result data has been checked.
3. Check the receiving device setup.
Check that the COM port properties on the receiving device matches the System parameters in the Sensor (baud rate, data
bits, parity, stop bits, flow control). See the
Содержание PresencePlus P4
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