TriTrax™ 200 Vertical Crawler
Document: UMDT017749.docm
Revision: A02
Created by: JS
Date: 13 Apr 2021
IPN: 3094329-A02
Source Location: C:\ePDM\ISLEng\Products\DT-VersaTrax100MkII\Manuals\UMDT017749.docm
Page 29 of 36
User Ma
nual
Troubleshooting
Camera Control Problems
•
Not all the auxiliary lights are on.
o
The ICON software allows the lights to be controlled independently. Ensure all lights are
enabled. Refer to the ICON manual.
o
Inspect for blown LEDs.
•
Warning: High Intensity. Do not look directly into the lights. Use a welding filter (shade #8) to
observe the light elements.
•
Camera pan or tilt does not function in one or both directions.
o
Check that the camera is not jammed.
o
If you can hear a motor running but see no movement, there is a mechanical or clutch
problem inside the camera. Contact us.
•
Camera is moving very slowly.
o
Check the pan & tilt speed in the camera control window. Refer to the ICON user interface
manual.
Video Problems
•
No video (black or blue background)
o
Interface box is not turned on.
o
Video cables are not hooked up between interface box and computer.
o
Camera connector on vehicle is loose (turn power off first before plugging in camera).
o
Check that the camera harness whip is plugged into the correct socket on the telemetry
can.
o
Check monitor input settings.
•
Vehicle power is not on.
o
Check for problems with other video components between the computer and monitor.
o
Try a different monitor. Whole days have been spent on field maintenance trips only to
discover a faulty monitor.
•
Picture is very dark or very bright.
o
Check the light levels of both the camera and main lights.
•
Intermittent picture.
o
Check and replace the video cables.
o
Check the monitor is working properly.
o
Check that the camera harness whip is fully plugged in.
o
Check for intermittent breaks in the camera harness cable.
o
Check the tether connectors at both controller and vehicle.
o
Check for tether or slip ring damage by testing tether continuity.
•
Picture is blurry, will not focus, or has poor color.
o
This may be a dirty camera view port, or a narrow object lying in front of the view port.
o
Object may be too close to the camera.
•
No Rear Video
o
Verify the video connection from the interface box to the computer.
