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6 Troubleshooting Guide

Look through the following table and locate an

issue or problem you are experiencing in the left

column and read possible solutions in the right

column.

Problem

Solution

Relative

pressure does

not agree with

official

reporting

station

Relative pressure refers to

sea-level equivalent

temperature and should

generally agree closely with

the official station. If there is

a disagreement, make sure

you are not looking at

absolute pressure, in

particular if your station is

not near sea level. Also check

at different times due to

occasional delays in updates

to the official station.

Redo the pressure calibration

procedure.

Содержание GW1100

Страница 1: ...tation Gateway with built in temperature humidity and barometric sensor It can also handle all the Ecowitt sensors developed By upgrading firmware future sensors developed can also be hosted and this made the gateway an extremely flexible Ecowitt ecosystem possible To ensure the best product performance please re ad this manual and retain it for future reference ...

Страница 2: ...12 4 1 WI FI GATEWAY INTRODUCTION 12 4 1 1 LED Indicators 13 4 1 2 Button functions 14 5 PUBLISH TO INTERNET WEATHER SERVICES 15 5 1 GATEWAY WI FI CONFIGURATION 16 6 REGISTER WEATHER SERVICES ACCOUNT AND VIEWING DATA ON WEATHER SERVICES WEBSITE 34 7 TROUBLESHOOTING GUIDE 42 8 SPECIFICATIONS 49 9 WARRANTY INFORMATION 51 ...

Страница 3: ... 1 USB Wi Fi Gateway 1 USB extension cable for powering the gateway 1 Cable clip 1 User manual this manual Table 1 Package content If any component is missing from the package or broken please contact our Customer Service department to resolve the issue Note The gateway must be plugged into a USB 2 0 or later port for its power supply The USB extension cable USB type A Male straight to ...

Страница 4: ...this USB extension cable will make the gateway performs better in terms of radio signal reception and measures indoor temperature humidity more accurate Note You may download the online PDF version manual of this product for better reading experience 1 Go to our website www ecowitt com 2 Go to Support and click Manual Firmware 3 Search for GW1100 4 Download the manual ...

Страница 5: ...5 2 Overview 2 1 Wi Fi Gateway Figure 1 Wi Fi Gateway ...

Страница 6: ...reless sensors Additional optional sensors One WH32 outdoor temperature and humidity sensor One WH40 self emptying rain gauge sensor One WS68 wireless anemometer Up to 8 WH31 multi channel temperature and humidity sensors or 8 WN30 multi channel temp sensors Up to 8 WH51 soil moisture sensors Up to 4 WH41 WH43 PM2 5 air quality sensors ...

Страница 7: ...s Up to 8 WN35 leaf wetness sensors Calculates dew point for outdoor sensor cloud upload supported Pushes sensor data to cloud weather services https www ecowitt net https www wunderground com https www weathercloud com https www wow com Custom sites using either Wunderground or Ecowitt protocol Contact the Customer Support department for assistance ...

Страница 8: ... selection Data storage service on Ecowitt server https ecowitt net Data storing resolution by day 5 minutes average by week 30 minutes average by month 4 hours average by year 1 day average Stores data for past three months with 5 minute intervals Stores data for past one year at 30 minute intervals ...

Страница 9: ...s your gateway the frequency is different for various countries because of regulations Note www ecowitt net hosts all the sensor supported however it is not necessary true to other data hosting services For example the Wunderground only accepts outdoor sensor data therefore it will not display the following sensor data on their website Indoor temperature and humidity from the GW1100 built in 3 in ...

Страница 10: ...2 5 data from the WH41 43 sensor Lightning data from the WH57 sensor Water leakage condition from the WH55 Sensor Water Soil temp from WN34 sensor PM2 5 PM10 CO2 temperature and humidity data from the WH45 Sensor Leaf wetness sensor from WN35 sensor To view and record all the sensors data remotely we recommend you to use the Ecowitt server ...

Страница 11: ...uct is continuously changing and improving particularly online services and associated applications To download the latest manual and additional help please contact us at support ecowitt com or support eu ecowitt net EU UK ...

Страница 12: ...y elements of the gateway Figure 2 Gateway Introduction 1 Factory Default Reset Button 2 RF Status Indicator Light Blue 3 Wi Fi Status Indicator Light Red 4 USB Connector for system power supply 5 Temperature humidity and barometric 3 in 1 sensor Table 2 Gateway parts identification ...

Страница 13: ... Indicates the status of the Wi Fi connection Off Wi Fi connection to router failed On GW1100 was provisioned to router and has data sent to any one of the cloud data hosting successfully Flash slowly GW1100 connected to WiFi router but failed to publish data to any of the weather service on cloud Flash rapidly GW1100 was in factory reset default state It has never been configured for router and w...

Страница 14: ... is used for the reset mode Reset Mode Hold the black button for about 5 seconds will reset the gateway to factory default reset state All the history data Wi Fi settings calibration and sensor labeling etc are all lost and need to be set again ...

Страница 15: ...l weather conditions for locations worldwide WOW Site https wow metoffice gov uk A UK based weather observation website Weather Cloud Site https weathercloud net A large network of weather stations reporting data in real time from all over the world Ecowitt Weather Site https www ecowitt net Ecowitt s new weather server that can host a bunch of sensors that other services don t support at this tim...

Страница 16: ...16 4 1 Gateway Wi Fi Configuration 1 Power up device 2 Go to your computer s or phone s Network Settings page find GW1100 AP in Network Settings page or WLAN page Figure 3 Configure screen 1 ...

Страница 17: ...t please note you may wait about 60 seconds to connect this device it may pops up a prompt This WLAN network has no Internet access Connect anyway CANCEL CONNECT see Figure 4 choose CONNECT always Figure 4 Configure screen 2 ...

Страница 18: ... successfully you can see the networked state is connected If needed to prevent automatically switching to mobile network for some user s case the mobile network service should be turned off Figure 5 Configure screen 3 show on phone ...

Страница 19: ...19 Figure 6 Configure screen 4 show on computer ...

Страница 20: ...20 5 Open your browser type 192 168 4 1 in the browser address search bar and enter Figure 7 Configure screen 5 6 See Figure 8 to login directly do not enter password Figure 8 Configure screen 6 ...

Страница 21: ...lly is 192 168 2 110 or alike Make a note for this IP address and the MAC address displayed on this page for later use So now there are two ways to open the device embed web page Phone directly connects to GW1100 AP then the fixed IP address of 192 168 4 1 should be used If GW1100 has been configured and connected to the WiFi network and your phone is on the same WLAN network type in the IP addres...

Страница 22: ...22 Figure 9 Configure screen 7 8 Go to Live Data page then you can see the Live Data of device On this page you ...

Страница 23: ...ted currently Figure 10 Configure screen 8 9 Other setting functions on left menu bar Weather Services if you want upload data to the weather services select Weather Services from the menu on the left enter Station ID and Key then click Save ...

Страница 24: ...24 Note Before this step you may go to weather services official web page to register account to obtain your device s Station ID Key ...

Страница 25: ...25 Calibration If you need to calibrate the parameters select Calibration from the menu bar on the left ...

Страница 26: ... starting values select Rain Totals from the menu bar on the left You can edit the rain total for the current day week month or year This is useful when you start using this system instead of another one that has accumulated data or simply if you know the values to be incorrect ...

Страница 27: ...ate correct rain and wind speed data from the sensor Auto Time Zone if you have set up your account on www ecowitt net for your time zone then the gateway will synchronize the time zone setting automatically with this setting turned on If not then you should set the time zone manually as listed below Time zone and Date is important for rain calculation as the correct time and date is obtained ...

Страница 28: ... enabled then GW1100 will upgrade firmware automatically precondition gateway GW1100 connected to your router with internet access from the network Login AP Password If a password is set then the same password will be applied for connecting the AP as well as the login password Restore Default it will erase all the settings for router setuo password and calibration ...

Страница 29: ...29 ...

Страница 30: ...30 Sensors ID manage your sensors from here Register Learning click Re register to force gateway to search sensors manually ...

Страница 31: ...31 Disable Stop if device receives unwanted sensor data you may tell GW1100 to refuse receiving this sensor type permanently ...

Страница 32: ... Searching for Sensors with assigned ID you can force GW1100 to search for a particular sensor by a known ID enter the sensor ID manually on ID setting page and Press save button will apply this function ...

Страница 33: ...33 Unit Settings click Unit Settings from the menu bar on the left select the units you want ...

Страница 34: ...dress location and time zone setting 3 Setup your GW1100 and enable to send data to this service 4 Open dashboard for your data viewing 5 If you want to share your station data with other users you may use the Share option under the Menu to create a share link 6 You can set alert condition and when the alert is triggerred an email will be sent to your registered mail address ...

Страница 35: ...35 Dashboard Graph display ...

Страница 36: ...36 List display Weather Map ...

Страница 37: ...ground com 2 Go to My Profile click My Devices add new device complete the device information and get Station ID Key 3 Go to the Wi Fi configuration web page IP address 192 168 4 1 click Weather Services from the menu bar on the left enter Station ID Key and save ...

Страница 38: ... can only happen when your mobile device and gateway are connected to the same Wi Fi network It will then show up after you select Device List from the main settings menu If your mobile device is in another network no device s will show up in this list and you will not be able to select a device for displaying the Live Data screen WU Dashboard shows the data obtained from WU server This requires t...

Страница 39: ...nfiguration done the WU Dashboard will be the default interface on the WS View app Use the Menu button can go to the Device List interface select your device to jump to Live Data interface Station Summary PWS CURRENT CONDITIONS ...

Страница 40: ...40 Weather History Graph ...

Страница 41: ...41 Table ...

Страница 42: ...ot agree with official reporting station Relative pressure refers to sea level equivalent temperature and should generally agree closely with the official station If there is a disagreement make sure you are not looking at absolute pressure in particular if your station is not near sea level Also check at different times due to occasional delays in updates to the official station Redo the pressure...

Страница 43: ... of 2 9 527 ft 9 000 m down to 2 500 ft 750 m below sea lev el At higher altitudes you should expect a possible lesser accuracy and non linearity effects in the error the calibration offset only allows for a partially linear correction Time is incorrect Make sure your time zone and daylight savings time setting is correct even when connected to the Internet via Wi Fi this is needed ...

Страница 44: ...e versa Please note the digit 0 can only occur in the last part of the station ID which is a station number in a city Example KAZPHOEN11 not KAZPH0EN11 Confirm that your password also called key is correct It is the password wunderground com generated for your station ID You can also verify it by logging in to wunderground com and looking it up under My Profile My Devices If there s a number 1 on ...

Страница 45: ...f it is not incorrect you may be reporting data for a point in the past or future and you may not see it where you expect it Check your router firewall settings The gateway sends data via port 80 If you can access other web sites using http not to be confused with https this setting will be OK Check for Wi Fi light on the gateway If wireless connectivity is operational ...

Страница 46: ...ry to verify The gateway does not support so called captive Wi Fi networks These are typically guest type networks where users have to agree to terms and conditions before being connected Make sure your Wi Fi supports 2 4 GHz signals 801 type B or G or N because Wi Fi that uses the 5 GHz spectrum is not supported For router with dual band please disable the 5GHz band Turn off your mobile ...

Страница 47: ...e gateway 2 Power on the gateway 3 Open the Wi Fi network on your phone or computer and connect to the hotspot of GW1100 WIFIXXXX 4 Open your browser type 192 168 4 1 in the browser address search bar and enter login Local Network enter your Router SSID and Password Live Data Method 2 Reset your router or reset the ...

Страница 48: ...o none and then do the configuration again If successfully you may set your router password back and configure the gateway again Method 4 Try the configuration using a different mobile device If still unsuccessfully please contact our Customer Service Department via email support ecowitt com or support eu ecowitt net EU UK ...

Страница 49: ...re range 10 C 60 C 14 F 140 F Temperature resolution 0 1 C or 0 1 F Humidity range 1 99 Humidity resolution 1 Barometric pressure range 300 1 100 hPa 8 85 32 5 inHg Barometric pressure accuracy 3 hPa in 700 1 100 hPa range Barometric pressure resolution 0 1 hPa 0 01 inHg Table 4 USB gateway built in sensor specification ...

Страница 50: ...50 Power Specification USB gateway 5V DC 1A Table 5 Power specification Frequency 915 868 433MHz depending on location North American 915MHz Europe 868MHz Other areas 433MHz ...

Страница 51: ...riginal date of purchase is valid only on products purchased and only to the original purchaser of this product To receive warranty service the purchaser must contact us for problem determination and service procedures This limited warranty covers only actual defects within the product itself and does not cover the cost of installation or removal from a fixed installation normal set up or adjustme...

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