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© 2018 EcoAir 29 All rights reserved
Eng
lish
In the unlikely event of a problem with your product, please refer in the first instance to:
ECOAIR TECHNICAL SUPPORT
www.ecoair.org/support
TROUBLESHOOTING
PROBLEM
REASON
SOLUTION
Fan is not
working
Air outlet or Air inlet is blocked.
Remove the blockage from air outlet and air
inlet.
Appliance is defrosting.
It is normal. Wait until the appliance finish
defrosting.
Appliance is not switched ON.
Switch ON the appliance.
Set Tempera
ture cannot be
adjusted
The appliance is on wrong mode.
Change it to cooling mode. (Fan and Dry
mode cannot adjust temperature)
Set temperature has been
reached.
This is normal.
Outside the set temperature
range.
Temperature range is between 16°C - 30°C.
Bad Smell from
Appliance
There is lot of smoke in the
room, resent painting or building
works.
Do not to use the appliance in this envi-
ronment.
Clean the filters.
Water left in the appliance for a
long time.
Drain the water from the appliance
regularly.
Not on even surface.
Keep the appliance on an even surface.
Appliance is
noisy
Discharge pipe longer then rec-
ommended size.
Keep within the range.
Discharge pipe not installed cor-
rectly.
Check the discharge pipe and install
correctly.
Water Flowing
sound from the
appliance
Refrigerant flowing inside the
appliance.
This is normal.