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EcLine EC-PM-530B Series, Руководство пользователя

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EcLine EC-PM-530B Series Скачать руководство пользователя страница 66

EC-PM-530B User's Manual

 

- 59 - 

(5) Print quality 

①

  Phenomenon: The printer can't print at all. 

Solution: 1. Check whether the ribbon cartridge is installed or not. 

2. Make sure that the interface cable is connected correctly.   

②

 Phenomenon: The printed characters are faint.   

Solution: Remove the ribbon cartridge and turn the ribbon knob, then install it again. If the 

printed characters are still faint, please replace a new one. 

③

  Phenomenon: Only one character is printed in one line, or the spacing between characters is 

too large. 

Solution: Initialize the printer and make it restore to factory default setting. 

Method: Pressing the 

FEED

 key, and turn on the printer at the same time, when the printer 

beeps five times, loosen the 

FEED

 key, the printer is initialized automatically. 

 

(6) Print character 

Phenomenon: The printer can’t print the appropriate characters. 

Solution: Make sure the driver is installed correctly, and the character font set by the application is 

what you need. 

 

6.3 Contact the Technical Service Centre 

If malfunction occurs and you cannot solve the problem through the operation shown in 6.2, the 
components of the printer are damaged during using or you need to buy some consumables, please 
contact the authorized technical service centre. 

 
 

EC Electronics, Ltd.

www.eclinepos.com

EC Electronics, Ltd 

No. 221 Wai Yip Street, Kwun Tong 

Kowloon, Hong Kong

TEL : (852) 3590 6397 

FAX : (852) 3590 6497 

E-MAIL : [email protected]

Содержание EC-PM-530B Series

Страница 1: ...User s Manual EC PM 530B Series Printer...

Страница 2: ...names of the corporation EPSON and ESC POS are the registered trademarks of Seiko Epson Corporation Windows is a registered trademark of Microsoft Corporation EC Electronics Ltd www eclinepos com EC...

Страница 3: ...efully to avoid bodily injury Caution Cautions must be observed to avoid damage to your equipment Note Notes contain important information and useful tips on the operation of your printer EC Electroni...

Страница 4: ...d AC adapter 9 Do not use in locations subject to high humidity or dust levels 10 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage dots or sho...

Страница 5: ...All the parts of the printer can be recycled When it is abandoned we can call it back freely Please contact us when you abandon it EC Electronics Ltd www eclinepos com EC Electronics Ltd No 221 Wai Yi...

Страница 6: ...the Cutter 10 2 8 Installing Bluetooth Interface Driver 11 2 9 Network Settings 14 2 9 1 Connecting Printer 14 2 9 2 Setting IP Address 14 2 10 Wi Fi Setting of EC Printer 16 2 10 1 Connecting the Pr...

Страница 7: ...face 56 5 2 6 Power Supply Inlet 56 5 3 Auto cutter Specification 57 Chapter 6 Maintenance and Technical Service 58 6 1 Cleaning the Printer 58 6 2 Problems and Solutions 58 6 3 Contact the Technical...

Страница 8: ...EC PM 530B USE denotes USB interface Serial interface Ethernet interface EC PM 530B B denotes USB interface Bluetooth EC PM 530B W denotes Wi Fi interface 1 2 Application y Embedded installation and p...

Страница 9: ...e Please take the specific interface as standard Power Supply Inlet Data Interface Cash Drawer Interface EC Electronics Ltd www eclinepos com EC Electronics Ltd No 221 Wai Yip Street Kwun Tong Kowloon...

Страница 10: ...nter to the computer with correct cable 2 3 1 Connecting the Cash Drawer Cable Make sure the printer is turned off Plug one end of the cable into the cash drawer interface of the printer and the other...

Страница 11: ...of USB cable flat shape into the computer s USB interface connector 2 Plug the B end of USB cable square shape into the printer s USB interface connector As shown in figure 2 4 Figure 2 3 Connecting t...

Страница 12: ...the cable fixed 2 3 5 Connecting the Ethernet Cable Plug the crystal end of the Ethernet cable RJ 45 into the printer s Ethernet interface and then plug the other end into the LAN s entrance Shown as...

Страница 13: ...n press down another side until the ribbon is locked in place 5 Turn the ribbon knob in the direction shown by the arrow again to tighten the ribbon 6 Close the rear cover and front cover and the inst...

Страница 14: ...ridge with your thumb and middle finger and then lift up the left side of the ribbon cartridge and then take out the ribbon cartridge Install a new one as the above steps 3 Please use the original rib...

Страница 15: ...e pops up Welcome to the new hardware wizard 2 Select the Install from the list or specific position then click Next 3 A window of Please choose your search and installation options pops up choose Don...

Страница 16: ...pops up check Specify a location L click Browse select the path as follows CD ROM Drivers WIN98 WINME USBdriver then click OK 5 Return to the window of Add New Hardware Wizard click Next a window of W...

Страница 17: ...r after printing please select the Full cut or Partial cut in the Paper Quality page after clicking the Printing Preferences button which lies in the General page of the driver properties Referring fi...

Страница 18: ...rn on the printer search Bluetooth device in Window XP system and click Add 3 Tick off the option of My device is set up and ready to be found Click Next to continue Note Select to install this driver...

Страница 19: ...Tick off the option of Let me choose my own passkey and enter 1234 as shown then click Next EC PM 530B EC Electronics Ltd www eclinepos com EC Electronics Ltd No 221 Wai Yip Street Kwun Tong Kowloon...

Страница 20: ...port as the outgoing port and the installation is finished Note Every Bluetooth device has its own address Please reinstall it when replacing the Bluetooth device EC Electronics Ltd www eclinepos com...

Страница 21: ...igure of the software is shown as follows 2 Search printer Click Search button in the main interface the dialog box appearing will begin searching automatically and displays the status listing a print...

Страница 22: ...s the IP and MAC address What s more the assign mode dynamic static is noted behind the IP address 1 Correlative description for IP address settings In order to search and set printer s IP address con...

Страница 23: ...k Use DHCP and fill in IP address Subnet Mask and Default Gateway If there is no gateway in the network fill 255 255 255 255 in the Default gateway IP address and Subnet Mask should obey the assigning...

Страница 24: ...6 numbers and letters as shown in Figure 1 2 Connecting to the equipment in Android Take the mobile phone of Android 4 4 as an example to show how to connect the printer with the equipment in Android...

Страница 25: ...on 30 seconds after the printer is on 2 Click Settings and the interface pops up Select the WLAN function to ON then click the printer Wi Fi searched by the mobile phone to connect The printer Wi Fi d...

Страница 26: ...setting interface pops up The display style of setting interface may differ in different systems but the parameter items are the same Take Windows XP as an example in the following as shown in Figure...

Страница 27: ...e is English When you need to change the language just select the language you need in the Select Language and then click Apply as shown in Figure 5 Figure 5 Figure 4 EC Electronics Ltd www eclinepos...

Страница 28: ...de of Update Firmware Then the countdown interface of saving the modification appears and the wireless equipment can conduct communications with the printer as soon as the countdown is over Descriptio...

Страница 29: ...f the printer wireless card in AP Client which is the MAC address Valid when it s in AP connected printing Channel Select the corresponding channel according to the hotspot setting Automatic is recomm...

Страница 30: ...shown in Figure 8 The dialog box Wireless Network Connection Status pops up then click Properties as shown in Figure 9 Figure 9 Figure 8 Double click it EC Electronics Ltd www eclinepos com EC Electr...

Страница 31: ...x as shown in Figure 10 Select the current wireless network name in Preferred networks and then click Properties as shown in Figure 11 Figure 10 EC Electronics Ltd www eclinepos com EC Electronics Ltd...

Страница 32: ...ind out the security mode and encrypt type in Wireless network key as shown in Figure 12 Figure 11 EC Electronics Ltd www eclinepos com EC Electronics Ltd No 221 Wai Yip Street Kwun Tong Kowloon Hong...

Страница 33: ...hown in Figure 13 When the window of Wireless Network Connection pops up double click the current hotspot and the connection will be disconnected as shown in Figure 14 Figure 12 Encrypt type Security...

Страница 34: ...PM 530B User s Manual 27 Figure 13 EC Electronics Ltd www eclinepos com EC Electronics Ltd No 221 Wai Yip Street Kwun Tong Kowloon Hong Kong TEL 852 3590 6397 FAX 852 3590 6497 E MAIL sales ecline com...

Страница 35: ...HCP Auto config and Static Assigned IP You can select the corresponding assignment way according to your need When selecting DHCP Auto config the IP Address and Subnet Mask can be acquired automatical...

Страница 36: ...ot Update Firmware Upgrade the wireless module of the printer as shown in Figure 16 and you can neglect it if there is no need to upgrade 2 10 3 Wi Fi Interface Status Display and Parameters Reset Wi...

Страница 37: ...eless printing the iPhone iOS equipment does not need to install any plug in EC PM 530 which is equipped with Wi Fi interface is taken as an example to describe printing application Network name SSID...

Страница 38: ...on to ON and select the EC PM 530 hotspot as shown in Figure 20 3 Turn on the print service 3 1 Enter into the Settings of the system as shown in Figure 18 3 2 Find out Printing in Settings interface...

Страница 39: ...lly and show the printer if found as shown in Figure 24 Figure 21 Figure 22 Figure 23 Figure 24 Note If there is no function switch in the upper right of EC Print Service interface it means the curren...

Страница 40: ...printed in the software then click the Tools button as shown in Figure 26 4 3 When the menu pops up select Print as shown in Figure 27 4 4 When the Print interface pops up click Print as shown in Fig...

Страница 41: ...ding printing parameters are correct click Print as shown in Figure 31 4 8 The system sends print data to the printer when the printer finishes receiving a prompt Print job completed will be shown as...

Страница 42: ...the Settings of the system as shown in Figure 33 1 2 Find out WLAN in Settings interface and enter into as shown in Figure 34 1 3 Turn on the WLAN function equipment will search automatically and sho...

Страница 43: ...Click the menu icon on the upper left of the Word software interface as shown in Figure 39 2 4 When the menu pops up click Print as shown in Figure 40 2 5 When the Printer Options interface pops up cl...

Страница 44: ...the printer driver hasn t been installed on the PC adopt newly install way whose steps are shown in Newly install printer network driver If the printer driver has been installed on the PC adopt Upgrad...

Страница 45: ...andard TCP IP Port in the port and click Next 5 A window of Add standard TCP IP Printer Port Wizard pops up click Next 6 A window of Add Port pops up enter the IP address reported by the Setting print...

Страница 46: ...k Settings 8 A window of Port Settings pops up Affirm that Port Name and Printer Name or IP Address are correct Protocol is RAW and Port Number is 9100 click OK EC Electronics Ltd www eclinepos com EC...

Страница 47: ...Follow the guide and click Next gradually till the installation is finished At this time printer network driver is installed completely 2 Upgrade install printer network driver setting driver s networ...

Страница 48: ...P Address column Take IP address 192 168 0 240 for example Port Name is created automatically after finishing filling in IP address Click Next 7 A window of Additional Port Information Required pops u...

Страница 49: ...at Port Name and Printer Name or IP Address are correct Protocol is RAW and Port Number is 9100 click OK EC Electronics Ltd www eclinepos com EC Electronics Ltd No 221 Wai Yip Street Kwun Tong Kowloon...

Страница 50: ...click Finish 11 Return to Printer Ports click Close 12 Return to Properties make sure the network port is selected click Apply and then click Close Thus printer s network port setting is finished EC...

Страница 51: ...Five beeps Initialize the printer Six beeps Aging test 3 2 Self Test and Parameter Settings 3 2 1 Function Mode Setting Self Test Mode While pressing the FEED key and holding on turn on the printer T...

Страница 52: ...th the driver installed in The concrete setting steps are shown as follows 1 Make sure that the computer and the printer are connected with an USB cable and both the computer and the printer are turne...

Страница 53: ...d automatically when opening each parameters settings window If the printer isn t online or the printer port is set incorrectly the current settings will be blank therefore please set the printer to o...

Страница 54: ...ontrol buttons After selecting the corresponding parameter click Set the printer will change the setting at the moment it receives the change command Click Cancel to return to the upper window Click D...

Страница 55: ...al or unidirectional Form Width Select the bill width Cutter When the setting of the cutter is valid the printer can execute the paper cut instruction to cut paper Baud Rate Select the printer serial...

Страница 56: ...st install the roll paper guide 2 Place the roll paper into the paper holder 3 Pull out a small amount of paper and then close the rear cover Correct Wrong Roll Paper Rear Cover Note Paper head should...

Страница 57: ...acter set International character set ASCII 1 252 2 42 Character size Character dot matrix 7 8 15 16 Character pitch ASCII 16 CPI Line spacing 1 6 inch or by programmable in 1 144 inch increments Emul...

Страница 58: ...t 2 9 Kg Noise 65 dB A ISO7779 standard Control panel 1 key and 3 LED indicators Physical dimensions 162 mm Width 253 mm Depth 140 mm Height Power consumption Operating 25 W Standby Approximately 3 2...

Страница 59: ...24V DC 1A Output 3 Cash drawer Open closed signal TTL Input 4 24V DC Power 5 NC 6 Cash drawer Open closed signal GND Drive current 24V 1A 5 2 2 Parallel Interface 1 Technology specifications a Select...

Страница 60: ...en data is being imported 2 When the printer is printing 3 When the printer is offline 4 When error occurs 12 30 PE Paper out OUT High level means paper out 13 SLCT Printer is selected OUT Pull up to...

Страница 61: ...nsmit data The Direction in the title column means the flow direction of printer signal to the printer The Return in the title column means pair twist return You must confirm that the interface cable...

Страница 62: ...umber Signal From Description 2 RXD Host Printer receives data from Host 3 TXD Printer Printer sends control code X ON X OFF and data to the Host 8 CTS Printer MARK state means printer is too busy to...

Страница 63: ...Supply Inlet EC PM 530B printer connects with AC adapter of 24V 10 and 2 5A The power supply inlet is shown as Figure 5 10 Figure 5 9 Ethernet interface Figure 5 8 The connection figure of host 25 PIN...

Страница 64: ...4 mm Cutting mode full cut or partially cut leaving point leaving 1 point 2mm Operation voltage V Motor 24 detector 3 3 Startup current A 0 8 Cutting speed second cut period 1S Cutting frequency cuts...

Страница 65: ...roperly 2 Self test is normal but online printing is disabled Please make sure that the printer is connected with the computer correctly and the paper is already loaded If it still can t print in onli...

Страница 66: ...ssing the FEED key and turn on the printer at the same time when the printer beeps five times loosen the FEED key the printer is initialized automatically 6 Print character Phenomenon The printer can...

Страница 67: ...on to the next horizontal tab position If the current printing position exceeds the last horizontal tab position the HT command will not be executed Horizontal tab positions are set by ESC D command L...

Страница 68: ...the lowest bit is valid When n 1 B the user defined character set is selected When n 0 B the inner character set is selected When 0 n 255 default n 0 ESC Define user defined characters Format ASCII ES...

Страница 69: ...r setting dot matrix figure mode m and setting the transverse dots number n1 n2 of dot matrix figure m 0 1 0 n1 255 0 n2 3 0 d 255 n1 n2 is hexadecimal figure with two bits n1 is low byte and n2 is hi...

Страница 70: ...defined character n This command function can be canceled only after the computer is restarted ESC Initialize printer Format ASCII ESC Decimal 27 64 Hex 1B 40 Description This command is used for ini...

Страница 71: ...ng the kind and size of characters will not affect tab positions already set This can guarantee that tab is put in order when Chinese characters mix with common characters in one line or when characte...

Страница 72: ...x 1B 63 34 n Description Select the paper sensor to stop printing when paper out is detected n 0 255 n 05H select the paper sensor to stop printing when paper out is detected n 0 when paper out is det...

Страница 73: ...feed paper directly n 0 48 ESC m Partial cut Format ASCII ESC m Decimal 27 109 Hex 1B 6D Description The printer controls the paper cutter to execute a partial cut of paper ESC p Generate cash drawer...

Страница 74: ...ode FS Set Chinese underline mode Format ASCII FS n Decimal 28 45 n Hex 1C 2D n Description When n 0 underline has no effect on Chinese characters When n 1 Chinese characters are set to single underli...

Страница 75: ...1D 28 41 pL pH n m Description pL 2 pH 0 n 0 m 1 49 Enter HEX print mode HEX DUMP To cancel this command you must restart the printer GS F Set offset of black mark orientation Format ASCII GS F pL pH...

Страница 76: ...hanical value L0 of the printer and the distance Q between the cutting tearing position and the beginning print position is the same with the inherent mechanical value Q0 of the printer shown as figur...

Страница 77: ...trol command of specified bill Take D model as an example The examples below assume that the paper tear position is on the printer tearing part L0 67mm Q0 29mm as Figure 1 shows Example 1 Bill require...

Страница 78: ...nt position is 16mm from the cutting tearing position z Calculating the cutting tearing position offset As the distance between the black mark and the cutting tearing position is less than L0 67mm the...

Страница 79: ...114 n Hex 1D 72 n Description This command is effective at serial interface If n 1 or n 49 paper status is returned If there is paper the bit2 3 of the returned byte is 0 if there is no Cutting tearin...

Страница 80: ...ct the default codepage 0 PC437 1 PC850 2 PC860 3 KU42 4 TIS11 5 TIS18 6 TIS26 7 JAPAN932 8 RUSSIAN 9 IRAN01 10 IRAN02 11 VIETNAM 12 HEBREW 13 PC1252 14 PC852II 15 PC855_0EM 16 TURKEY_857 17 PC1256 18...

Страница 81: ...dby position ESC n 1B 3F n Cancel user defined character n ESC 1B 40 Initialize printer ESC C 1B 43 n Set the page length according to line spacing ESC D 1B 44 n1 nk NULL Set horizontal tab positions...

Страница 82: ...spacing FS W 1C 57 n Turn quadruple size mode on off for Chinese characters GS FF 1D 0C Black mark detection GS A pL pH n m 1D 28 41 pL pH n m Enter the Hex print mode HEX DUMP pL 2 pH 0 n 0 m 1 49 GS...

Страница 83: ...EC Line product For service please contact service ecline com hk www eclinepos com EC Electronics Ltd www eclinepos com EC Electronics Ltd No 221 Wai Yip Street Kwun Tong Kowloon Hong Kong TEL 852 359...

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