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7 Maintenance and service

7.4 Troubleshooting

MICRO PANEL XP-702

07/2011 MN04802003Z-EN

www.eaton.com

Tab. 17 Troubleshooting

7.4.1

Activate the second display

If the device is started while the second display is

not

connected, in the device the setting «Single

Display» is set. To activate the second display again, act as follows:

Connect an USB mouse to an USB interface of the device.

Energize the device.



The device will boot.



One display is booted up.

On the desktop of the display booted, click the right mouse key.

In the context menu, click [Graphics Properties].



The window «Monitor and Digital Display» appears.

Date/time is incorrect.

Battery is empty/faulty.



Replace battery (

→

Chapter 7.2.3,



61).



Set date and time.

«SUPPLY ERR» LED lit.

Device is faulty.

Send in your device for repair.

Fault and possible cause

Corrective action

Fig. 51 [Graphics Properties] in the context menu

www.comoso.com

Содержание XP-702 Series

Страница 1: ...Operating Instructions 07 2011 MN04802003Z EN replaces M003161 02 04 2010 XP 702 MICRO PANEL www comoso com...

Страница 2: ...8 St Gallen All rights reserved also for the translation None of this document may be reproduced or processed duplicated or distributed by electronic systems in any form print photocopy microfilm or a...

Страница 3: ...ersonnel 19 3 3 1 Work safety 19 3 3 2 Qualification of personnel 19 3 3 3 Operating Instructions 19 3 3 4 Installation maintenance and disposal 19 3 3 5 Prohibited use 19 3 3 6 Requirements for prope...

Страница 4: ...Maintenance and service 59 7 1 Safety regulations 59 7 2 Maintenance 60 7 2 1 Cleaning the infra red touch 60 7 2 2 Recalibrating the infra red touch 60 7 2 3 Replacing the battery 61 7 3 Service 62...

Страница 5: ...011 MN04802003Z EN www eaton com 5 9 5 1 2 Devices with 1 8 GHz XP 702 D XP 702 F 81 9 6 Enclosure ratings 82 9 7 Agency approvals and standards 83 9 8 Applicable standards and regulations 84 9 9 Ambi...

Страница 6: ...Contents 6 MICRO PANEL XP 702 07 2011 MN04802003Z EN www eaton com www comoso com...

Страница 7: ...ful in the use of the device in addition to this document These can be downloaded from our home page www eaton automation com en DOWNLOADS section 1 MN05010008Z EN System Description Windows XP XPe op...

Страница 8: ...1 General 1 3 Additional documentation 8 MICRO PANEL XP 702 07 2011 MN04802003Z EN www eaton com www comoso com...

Страница 9: ...m structure 2 2 Intended use MICRO PANELs XP 702 are primarily used in machine and system building They are suitable for tasks in the industrial sector and are typically used in automation 2 3 Device...

Страница 10: ...I XP 702 C0 84TSI 10 4 color display TFT LCD SVGA infra red touch PCI XP 702 C0 10TSI 12 1 color display TFT LCD XGA infra red touch PCI XP 702 C0 12TXI 15 color display TFT LCD XGA infra red touch PC...

Страница 11: ...PCI XP 702 D0 84TSI 10 4 color display TFT LCD SVGA infra red touch PCI XP 702 D0 10TSI 12 1 color display TFT LCD XGA infra red touch PCI XP 702 D0 12TXI 15 color display TFT LCD XGA infra red touch...

Страница 12: ...2 F devices 1 CF card with operating system min 4 GByte only supplied with XP 702 E and XP 702 F devices 1 CF card min 1 GByte only supplied with XP 702 E and XP 702 F devices Qty Designation 1 MICRO...

Страница 13: ...supplied with XP 702 D and XP 702 F devices 1 CF card with operating system min 4 GByte only supplied with XP 702 E and XP 702 F devices 1 CF card min 1 GByte only supplied with XP 702 E and XP 702 F...

Страница 14: ...e hard disk 80 GByte without operating system HDU A7 SI Industrial grade hard disk 80 GByte Windows XP pre installed without Windows license license required LIC OS XP S OS HDU A7 SI Consumer hard dis...

Страница 15: ...Support To ensure fast and optimum support always provide the support personnel with the following informa tion on the nameplate Part no Part No or Art No Serial no Device accessories Device accessor...

Страница 16: ...2 Device description 2 6 Designation 16 MICRO PANEL XP 702 07 2011 MN04802003Z EN www eaton com www comoso com...

Страница 17: ...te of the art and complies with all recognized safety requirements The device must only be installed and commissioned in perfect technical condition and in compliance with this document Read this chap...

Страница 18: ...dicates an imminently hazardous situation which if not avoided will result in death or serious injury WARNING Signal word WARNING Indicates a potentially hazardous situation which if not avoided could...

Страница 19: ...e ensured that any person working with the device in any phase of its lifespan has read and understood the relevant sections of the Operating Instructions 3 3 4 Installation maintenance and disposal I...

Страница 20: ...Instructions and must observe the requirements described The ambient conditions stated must be observed See Chapter 9 9 Ambient conditions 85 The maintenance work must be carried out correctly No liab...

Страница 21: ...fore removing the plug connections WARNING Live parts in the device When the device is opened there is a risk of electric shock if live parts are touched The device must not be opened WARNING Potentia...

Страница 22: ...sk Reasons The number of write cycles possible on CF cards is limited A power failure during write operations will most likely lead to loss of data If the writing of the CF card hard disk cannot be av...

Страница 23: ...CAUTION Cleaning the device Damage to the device due to the use of pointed or sharp objects or by liquids Do not use any pointed or sharp objects e g knife for cleaning Do not use any aggressive or ab...

Страница 24: ...3 Safety regulations 3 4 Device related hazards 24 MICRO PANEL XP 702 07 2011 MN04802003Z EN www eaton com www comoso com...

Страница 25: ...s on the front Tab 8 Operating and indication elements on the front Fig 3 Operating and indication elements on the front Element Function A Touch sensor Infra red touch Detection of the actuation of t...

Страница 26: ...on the service side Tab 9 Operating elements on the service side Fig 4 Operating elements on the service side CF slot cover fitted Fig 5 Operating elements on the service side CF slot cover removed E...

Страница 27: ...following indication elements on the service side Tab 10 Indication elements on the service side Fig 6 Indication elements on the service side LED Function A SUPPLY ERR red Lit briefly after power up...

Страница 28: ...4 Operating and indication elements 4 3 Indication elements on the service side 28 MICRO PANEL XP 702 07 2011 MN04802003Z EN www eaton com www comoso com...

Страница 29: ...L XP 702 07 2011 MN04802003Z EN www eaton com 29 5 Installation 5 1 Safety regulations Read Chapter 3 Safety regulations 17 before installing and commissioning the de vice This contains important info...

Страница 30: ...e version Devices with a display Control cabinets Control panels Control desks BOX devices Control cabinets The devices must only be mounted horizontally The following requirements must be fulfilled w...

Страница 31: ...CRO PANEL XP 702 07 2011 MN04802003Z EN www eaton com 31 Properties of the mounting surfaces Material thickness at the mounting cutout 2 5 mm Flatness 0 5 mm this requirement must also be fulfilled wh...

Страница 32: ...ld CAUTION Operational malfunctions Use of unsuitable or improperly prepared cables as well as incorrect wiring will mean that neither the values stated in the technical data nor the electromagnetic c...

Страница 33: ...terface description A COM 1 RS232 Chapter 5 3 4 37 B COM 2 C USB 1 USB Host Chapter 5 3 6 40 D USB 2 E USB 3 F USB 4 G SUPPLY Power supply Chapter 5 3 3 36 H LAN 1 Ethernet 1000Base T 100Base TX 10Bas...

Страница 34: ...with a cable clamp for strain relief The cable clamp must be screwed securely to the connector Connecting the cable shield 1 Strip the cable end so that approx 3 cm of the shield braid is exposed 2 F...

Страница 35: ...D Sub connector A Cable with cable sheath B Heat shrinkable tubing or rubber grommet C Cable clamp D Shield braid E D Sub connector F Mounting screw UNC The EMC values stated in the technical data imm...

Страница 36: ...he event of a single fault Wiring Phoenix Contact MSTB 2 5 3 ST 5 08 connector Phoenix order no 1757022 is supplied with the device Tab 12 Assignment of connector The following must be observed when t...

Страница 37: ...of cable length baud rate CAUTION Non isolated interfaces The device may be damaged due to potential differences The GND terminals of all bus stations must be connected Fig 13 RS232 interface 9 pin D...

Страница 38: ...rfaces 38 MICRO PANEL XP 702 07 2011 MN04802003Z EN www eaton com When preparing the cables ensure that there is a low resistance connection between the cable shield and the connector casing Chapter 5...

Страница 39: ...length 100 m Fig 14 Ethernet interface RJ45 socket LED Signal Meaning ACT yellow flashes Ethernet is active data traffic LINK green lit Active network is connected and detected ACT LINK CAUTION Force...

Страница 40: ...Only use shielded USB standard cable Maximum cable length 5 m 5 3 7 PCI The PCI interface complies with the PCI 2 1 standard PCI expansion card Only use 3 3 V compatible PCI expansion cards Power cons...

Страница 41: ...cable Cable length normally 5 m 5 3 9 DVI The Single Link DVI interface is only available with BOX devices XP 702 BOX The interface complies with the DVI D standard and can be used for connecting a D...

Страница 42: ...ical data nor the electromagnetic compatibility EMC can be ensured Only use cables prepared by specialists The cables used must be prepared according to the interface description in this document The...

Страница 43: ...6 Connect the device as required Follow the instructions on wiring the relevant interface See Chapter 5 3 Interfaces 32 The device is not provided with an On Off switch If the power supply is not pro...

Страница 44: ...5 4 1 Fitting a PCI expansion card in the device 1 Remove the mounting screw A of the PCI card slot cover 2 Remove the side cover 3 Remove the PCI card slot cover Keep the PCI cardslot cover Fig 20 Re...

Страница 45: ...ovided for it on the device housing The PCI contacts of the expansion card must be pushed all the way into the PCI interface of the device 5 Slide the two tabs of the side cover into the recesses prov...

Страница 46: ...the device is in a de energized state Always secure CF cards with the CF slot cover Before switching off Ensure that no software write operations to a CF card hard disk are in progress CF ACT and HD...

Страница 47: ...the CF slot CF card with operating system in CF slot 0 C CF card with data in CF slot 1 D 3 Fit the CF slot cover A Removing a CF card 1 Remove the CF slot cover A 2 Fully press in the ejector button...

Страница 48: ...the device is in a de energized state Always secure CF cards with the CF slot cover Before switching off Ensure that no software write operations to a CF card hard disk are in progress CF ACT and HD A...

Страница 49: ...11 MN04802003Z EN www eaton com 49 2 Insert the hard disk into the hard disk slot 3 Fasten the hard disk module with the two knurled screws Do not apply force hard disk is protected against incorrect...

Страница 50: ...or the active cooling unit on the device 2 Position the active cooling unit on the device so that the expanding rivets are located on the device mounting holes provided for this 3 Push the four expand...

Страница 51: ...ces 410 315 mm 1 mm Material thickness at the mounting cutout 2 5 mm The following number of retaining brackets and threaded pins are required for mounting in accordance with IP65 NEMA 4X and for use...

Страница 52: ...ghtening the threaded pins until the front of the MICRO PANEL is flush with the surface of the control cabinet at the fixing points CAUTION Poor sealing Poor sealing resulting from the twisting of the...

Страница 53: ...in potentially explosive atmospheres Top and bottom of the device Fit one retaining bracket each at the left and right fixing position Left and right on the device One retaining bracket each at the t...

Страница 54: ...devices which must be mounted in accordance with IP65 NEMA 4X or used in potentially explosive atmospheres Top and bottom of the device One retaining bracket each at the outermost fixing position on...

Страница 55: ...and bottom fixing position 15 devices which must be mounted in accordance with IP65 NEMA 4X or used in potentially explosive atmospheres Top and bottom of the device One retaining bracket each at the...

Страница 56: ...6 Mounting a BOX device 1 Select the mounting position of the device in the control cabinet as described in Chapter 5 2 2 Requirements for the mounting position 30 2 Mount the device at the appropria...

Страница 57: ...ice is or was exposed to climatic changes temperature fluctuation air hu midity moisture can form on or in the device device condensation In this case there is a risk of short circuit The device must...

Страница 58: ...Troubleshooting 65 3 Complete the following steps after initial commissioning Document MN05010008Z EN System Description Windows XP XPe 3 1 Adjust the system settings of the device 3 2 Install the re...

Страница 59: ...ICRO PANEL XP 702 07 2011 MN04802003Z EN www eaton com 59 7 Maintenance and service 7 1 Safety regulations Read Chapter 3 Safety regulations 17 before working with the device This contains important i...

Страница 60: ...display with a clean soft damp cloth With stubborn contamination spray a little cleaning agent onto the damp cloth first 7 2 2 Recalibrating the infra red touch Devices with infra red touch do not hav...

Страница 61: ...EN www eaton com 61 7 2 3 Replacing the battery 1 Remove the battery from the opening in the device housing by pulling on the tab 2 Insert a new battery into the device Battery type see Chapter 9 4 S...

Страница 62: ...EN www eaton com 7 3 Service 7 3 1 Repairs The device must only be opened by the manufacturer or by an authorized repair center Contact your local supplier or Eaton technical support for repairs Only...

Страница 63: ...ing of the active cooling unit by pulling on the heads of the expanding rivets 2 Pull the power supply connector from the active cooling unit 3 Connect the power supply of the new active cooling unit...

Страница 64: ...ton com 4 Position the active cooling unit on the device so that the expanding rivets are located on the device mounting holes provided for this 5 Push the four expanding rivets into the mounting hole...

Страница 65: ...out an operating system is connected to the device Remove the USB mass storage memory Display remains or becomes dark Backlight is faulty Send in your device for repair BIOS setup lost or BIOS incorre...

Страница 66: ...USB mouse to an USB interface of the device 2 Energize the device The device will boot One display is booted up 3 On the desktop of the display booted click the right mouse key 4 In the context menu c...

Страница 67: ...com 67 5 Under Multiple Display select Intel R Dual Display Clone 6 Click OK In the second display it appears the same as in the first display The window Confirm the Desktop Change appears 7 Click OK...

Страница 68: ...7 Maintenance and service 7 4 Troubleshooting 68 MICRO PANEL XP 702 07 2011 MN04802003Z EN www eaton com www comoso com...

Страница 69: ...9 Ambient conditions 85 8 3 Transport Damage to the device must be prevented during transport use an appropriate packaging The ambient conditions must be fulfilled even when the device is transported...

Страница 70: ...oxic materials Any improper handling causes a risk of explosion due to the lithium battery soldered in the device and a risk of poisoning due to the mercury content of the cold cathode tubes Dispose o...

Страница 71: ...ns and weights of the BOX devices Fig 54 Mechanical dimensions of the BOX devices in mm Property XP 702 BOX Height 194 mm Width 264 mm Depth Devices without active cooling unit 58 mm Devices with acti...

Страница 72: ...8 mm Width 275 mm Depth incl front plate Devices without active cooling unit 102 mm Devices with active cooling unit 140 mm Thickness of front plate 5 mm Mounting depth Devices without active cooling...

Страница 73: ...Width 345 mm Depth incl front plate Devices without active cooling unit 90 5 mm Devices with active cooling unit 128 5 mm Thickness of front plate 5 mm Mounting depth Devices without active cooling u...

Страница 74: ...Width 361 mm Depth incl front plate Devices without active cooling unit 97 5 mm Devices with active cooling unit 135 5 mm Thickness of front plate 5 mm Mounting depth Devices without active cooling un...

Страница 75: ...27 mm Depth incl front plate Devices without active cooling unit 100 5 mm Devices with active cooling unit 138 5 mm Thickness of front plate 5 mm Mounting depth Devices without active cooling unit 95...

Страница 76: ...Visible display area 8 4 devices 170 mm 128 mm 8 4 screen diagonal 10 4 devices 211 mm 158 mm 10 4 screen diagonal 12 1 devices 246 mm 185 mm 12 1 screen diagonal 15 devices 304 mm 228 mm 15 screen di...

Страница 77: ...he device version Devices with 1 GHz XP 702 C XP 702 E X86 Celeron M 1 GHz Devices with 1 8 GHz XP 702 D XP 702 F X86 Pentium M 1 8 GHz Internal memory DRAM Devices with 1 GHz XP 702 C XP 702 E 1024 M...

Страница 78: ...100Base TX 10Base T 1 1000Base T 100Base TX 10Base T COM 2 RS232 not electrically isolated USB Host 4 USB 2 0 1 5 12 480 Mbit s not electrically isolated PCI PCI 32 bit 2 1 Slot for 3 3 V PCI expansio...

Страница 79: ...100 ms Voltage dips 1 ms from rated voltage 24 VDC 1 ms from undervoltage 20 4 VDC Power consumption BOX devices Basic device Max 18 W normally 15 W PCI expansion card Max 7 W USB stations on USB host...

Страница 80: ...ax 49 W normally 40 W PCI expansion card Max 7 W USB stations on USB host Max 6 W Hard disk Max 2 5 W Total Max 64 5 W Current consumption Continuous current BOX devices Max 1 4 A 24 VDC 8 4 devices M...

Страница 81: ...C Power consumption BOX devices Basic device Max 32 5 W normally 26 W PCI expansion card Max 7 W USB stations on USB host Max 6 W Hard disk Max 2 5 W Total Max 48 W 8 4 devices Basic device Max 42 W n...

Страница 82: ...VDC 10 4 devices Max 2 5 A 24 VDC 12 1 devices Max 2 5 A 24 VDC 15 devices Max 3 2 A 24 VDC Starting current inrush 2 A2 s Protection against reverse polarity Yes Fuse Yes replacement only by the manu...

Страница 83: ...depending on the device version Devices without display BOX devices II 3D Ex tc IIIC T70 C IP6x ATEX 94 9 EC Zone 22 category 3D1 Devices with display II 3D Ex tc IIIC T70 C IP6x ATEX 94 9 EC Zone 22...

Страница 84: ...and tests Explosion protection in relation to CE ATEX 94 9 EC Zone 22 Category 3D II 3D Ex tc IIIC T70 C IP6x IEC EN 60079 0 Explosive atmospheres equipment general requirements IEC EN 61241 0 IEC EN...

Страница 85: ...d disk optional not suitable for continuous operation 0 45 C Devices with industrial hard disk optional suitable for continuous operation 0 50 C Storage Transport 20 60 C Relative air humidity 10 95 n...

Страница 86: ...9 Technical data 9 9 Ambient conditions 86 MICRO PANEL XP 702 07 2011 MN04802003Z EN www eaton com www comoso com...

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