Communications Menu
Page 99
This option also presents another two sub-options where you can key in the port
numbers that Downloader “listens” to on the remote PC for the primary and
secondary IP addresses.
Secure Callback
Select this option to allow Downloader to use a third callback number (independent of the
telephone numbers in the
Downloading
– Phone Book
option). Before making a
Downloader connection, the remote PC operator keys in the third callback number. Once
connected, Downloader transmits the number to the control unit. The control unit then
uses that number to call back to the remote PC.
Modem Baud Rate
Over some noisy PSTN telephone lines, Downloader communicates more effectively using
a slower Baud rate from the control unit. Select
Modem Baud Rate
to change the baud
rate to 300 baud.
Remote Servicing
Note:
This is a UK-only feature.
The options available under
Remote Servicing
are for use with the Remote Servicing
feature on Downloader.
Enable Service
Enabling remote servicing allows the control unit to initiate connections to a remote
service PC.
Serv. On Exit Eng
When enabled, the control unit will automatically initiate a connection to the remote
service PC when you exit the Installer menu.
Service Call Num
Determines which of the two telephone number specified by
Phone Book
, or which of
the two IP address specified by
IP Network
to use to connect to the remote PC.
Time Window Start
This specifies the time that the panel starts to initiate a connection to the remote
service PC.
If connection is not achieved, the panel continues to retry every 15 minutes between
Time Window Start
and
Time Window End
for a maximum of 3 retries. If a successful
connection is not achieved, the procedure is repeated every 24 hours for 5 days,
then every 48 hours for a further 5 days, up to a maximum of 30 retries. If no
successful connection is achieved, the control unit displays a
“remote service fail”
message at the end of the retry sequence.
A manual remote service can be carried out to clear the retry sequence and
message.
Time Window End
This specifies the time that the panel will no longer attempt to initiate a connection to
the remote service PC.
Next Service Date
Use this option to specify the date of the next service. (Although you can also specify
a time, this is automatically adjusted to be the time specified by
Time Window Start
.)
