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Data-Voice-Video 3G Power Solutions (UL-Listed Models)
50
Copyright © 2011 Eaton Corporation. All Rights Reserved.
IPN 997-00012-82B May 2011
Troubleshooting
Use the table to troubleshoot minor installation and operational problems. For additional
assistance see contact details on page
. Return items for replacement or repair with a
completed Equipment Incident Report on page
Problem
Possible Cause
Required Action
SC200 alarm.
See Troubleshooting in the SC200
Operation Handbook.
All rectifiers are off (no
LEDs on) and system
controller display is blank.
AC supply to the system is off
and the batteries are fully
discharged or disconnected.
Restore ac supply.
Green LED of one or more
rectifiers is off.
AC supply to rectifier(s) off or
one or more phases are off.
Restore the ac supply.
Rectifier(s) not fully inserted.
Insert rectifier and tighten retaining
screw.
Internal rectifier fault.
Remove the rectifier and insert another
one in the same slot. If second rectifier
fails to start then there is a fault with the
rectifier position. Check ac connections.
If the second rectifier operates normally,
the first rectifier is faulty and must be
returned for service.
All rectifier LEDs flash.
The rectifier
Identify
function.
Normal operation. See details in the
System Controller Operation Handbook.
Rectifier yellow LED flashes The system controller is starting. Wait for system controller to complete
start-up.
Rectifier has not registered with
the system controller.
Remove, and then re-insert the rectifier.
Replace the rectifier with another
rectifier. If second rectifier fails to
register, then there is a fault with the
rectifier position. Check rectifier comms
bus wiring.
If second rectifier registers, then first
rectifier is faulty and must be returned
for service.