EPT033789 Issue 2 February 2018
33
Cleaning the Print Head
Always use the following parts when cleaning the print head:
• Cleaning Pens - P/N VPR0223
• Cleaning Fluid - P/N WJ-111
• Print Head Cleaning Wipes - P/N MT25215
WARNING:
Power off the printer and allow head to cool before cleaning.
CAUTIONS:
(1) Always clean a new print head before use.
(2) Clean the print head only after it is installed in the printer and just
before use.
(3) Always clean the print head after replacing the ribbon.
Damaged Print Head
Some of the dots on the print head can get damaged
during use. Overheated dots can result in disintegration
of the ceramic material as shown in the picture on the
left. Follow the instructions below to prevent this and
prolong print head life.
Cleaning Pen Impregnated with
Cleaning Fluid
During printing, the print head temperature will increase,
and label debris, adhesive and scraps of paper will melt
and clog the surface and the corners of the print head. A
dirty print head will result in poor print quality or can
result in total print head destruction.
Move the cleaning pen from side to side over the print
head as shown in these pictures to clean the head.
Note: Do not try to solve the problem of poor quality
print by increasing the contrast settings.
