TELEPHONE
USER GUIDE
PR02775 EastLink_Central telephone Guide_ 1_888only.indd Ca
24/03/11 9:08 AM
Страница 1: ...TELEPHONE USER GUIDE PR02775 EastLink_Central telephone Guide_ 1_888only indd Ca PR02775 EastLink_Central telephone Guide_ 1_888only indd Ca 24 03 11 9 08 AM 24 03 11 9 08 AM...
Страница 2: ...stLink plan that s right for you Ask about our Per Minute Canada US Anytime Calling Plan and our Unlimited Canada US Anytime Calling Plan eastlink ca PR02775 EastLink_Central telephone Guide_ 1_888onl...
Страница 3: ...the crystal clear sound that you expect from your local phone service And that s just the beginning We offer many of the value added features you want for free But the best technology is only as good...
Страница 4: ...formation 14 1 0 General 14 2 0 EastLink Serving Area Maps 14 3 0 Payment Options 14 4 0 Billing Policy 15 5 0 Security Deposit Policy 15 6 0 Late Payment Charge 16 7 0 NSF Cheque Charge and Denied Cr...
Страница 5: ...tLink operators are available to assist you 24 hours a day 7 days a week for your long distance calling needs 3 1 OPERATOR ASSISTED CALLS Press 0 0 if you require assistance in making a long distance...
Страница 6: ...es FREE 4 1 RESIDENTIAL Count on rock solid reliability with our telephone lines You plug into a digital network we built from the ground up Our basic residential service package includes a single pho...
Страница 7: ...g distance calls from your home There are two options to choose from to block the following calls from being made and billed to your line Toll Restrict Block outgoing calls that begin with the digit 1...
Страница 8: ...To answer the incoming call quickly press and release the receiver button the hang up button on your telephone Note If your phone has a Link or Flash key you can use this instead Your first caller wil...
Страница 9: ...the forwarding number hang up and repeat the process to ensure the feature is activated How do I turn it off Pick up the receiver on your home phone and press 7 3 you will hear a confirmation tone the...
Страница 10: ...can choose to call the person back by pressing 1 5 8 RING AGAIN If you have called a number and the line is busy hang up then press 6 6 and your phone will keep trying the line for up to 30 minutes A...
Страница 11: ...ail by pressing 9 8 from your home phone You will be prompted to set up a password record your name and a greeting To create a new password or to change your current password Press 9 8 Press 4 on the...
Страница 12: ...ges If you are calling from your home Press 9 8 If you are calling away from your home Dial your telephone number from another phone Press when your voicemail message greets you Enter your password If...
Страница 13: ...Cobalt Coniston Copper Cliff Dowling Elliot Lake Espanola Garson Hanmer Hastings Havelock Jocko Point Lee Valley Levack Lively Massey McKerrow Naughton Norwood New Liskeard Onaping Porcupine Schumach...
Страница 14: ...traced EastLink Telephone customers must file a complaint regarding the offending call with local law officials 5 14 CALL BLOCK Block your name and number from Call Display Call Block is provided auto...
Страница 15: ...ing your voicemail via email within 24 hours If you do not begin receiving voicemail to email within this time frame please call technical support Deleting a voicemail email will not delete the messag...
Страница 16: ...by the CRTC 2 0 EASTLINK SERVING AREA MAPS 2 1 Information about EastLink serving areas can be obtained from our website eastlink ca or by contacting EastLink Customer Care 3 0 PAYMENT OPTIONS 3 1 Pr...
Страница 17: ...may negotiate payment arrangements on disputed amounts under reasonable circumstances and in such cases EastLink will not charge you with interest on the full amount of the correction These restrictio...
Страница 18: ...ce has been issued under 8 1 and the risk of loss has substantially increased since that notice was given 9 0 EASTLINK INITIATED SUSPENSION OR TERMINATION OF SERVICE 9 1 EastLink may suspend or termin...
Страница 19: ...aid for service for the period after the termination date Any such rebate will first be applied in payment of any amounts you owe to EastLink 9 6 Subject to EastLink s right to refuse service we will...
Страница 20: ...re at 1 888 345 1111 11 0 EASTLINK FACILITIES 11 1 EastLink will bear the expense of maintenance and repairs required due to normal wear and tear to its facilities except that EastLink may charge for...
Страница 21: ...on of an automated universal per call blocking of calling line identification provision of per line Call Display blocking to qualified end customers disallowance of Call Return to a blocked number enf...
Страница 22: ...uired for the efficient and cost effective provision of telephone service and disclosure is made on a confidential basis with the information to be used only for that purpose d a company involved in s...
Страница 23: ...ailable 24 hours a day TDD long distance calls are subject to usual long distance charges To talk to a TDD representative from 8 30 am 5 00 pm Monday to Friday call 1 800 268 9243 17 0 LIMITATION OF E...
Страница 24: ...en such defacement or damage is not wholly caused by EastLink s negligence or i EastLink s failure for any reason to activate any service on the activation date requested 17 3 UNDER NO CIRCUMSTANCES S...
Страница 25: ...n behalf of EastLink 19 0 CUSTOMER LIABILITY FOR CALLS 19 1 The customer is liable to EastLink for charges for all calls originating at the customer s telephone number regardless of who may originate...
Страница 26: ...on Their address is The Secretary General Canadian Radio television and Telecommunications Commission Ottawa Ontario K1A ON2 Ontario office of the CRTC 55 St Clair Ave East Toronto ON M4T 1M2 tel 416...
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Страница 28: ...es High Speed Extreme 15 on one computer and Digital Cable with 3 extra outlets Annual savings may vary by Cable system Some conditions apply 2 Download capacity can be affected by computer set up Int...
