Maintenance Manual (960-948)
2-21
Troubleshooting Procedures
Any of the connections may be defective. Disassemble the computer
following the steps described in Chapter 4,
, and
perform the following checks:
Check 1
SIM card may not be firmly inserted. Remove it once and re-
insert it surely. Then perform Procedure 1 again. If the problem
still exists, perform Check 2.
Check 2
The connection of 3G antenna cables (MAIN, AUX) may be
loose or connected connector is wrong. Connect 3G antenna
cable correctly to the 3G/LTE module. Then perform Procedure
1 again. If the problem still exists, perform Check
3
.
Check 3
The connection between 3G/LTE module and System board
may be loose. Connect 3G/LTE module surely to the
System
board. Then perform Procedure 1 again. If the problem still
exists, go to procedure 3.
2.12.3 Replacement Check
The SIM card or SIM tray may be defective or damaged. Replace it with a
new one following the instructions in Chapter 4,
If the problem still exists, 3G/LTE module, antenna
or system board may
be faulty. Disassemble the computer following the steps described in
, and perform the following checks:
Check 1
3G/LTE module may be defective or damaged. Replace it with a
new one following the instructions in Chapter 4,
and perform Procedure 1 again. If the problem still
exists, perform Check 2.
Check 2
Antennas may be defective or damaged. Replace them with new
ones following the instructions in Chapter 4,
and perform Procedure 1 again. If the problem still
exists, perform Check
2
.
Check 3
System board may be defective or damaged. Replace it with a
new one following the instructions in Chapter 4,
.
2.13 Sound Troubleshooting
To check if the sound function is malfunctioning or not, follow the
troubleshooting procedures below as instructed.
Procedure 1: Check on Windows OS
Procedure 2: Connector Check
Содержание Portege X30L-K Series
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