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Technical Support

 

19

Technical Support

If you experience problems with the set up or use of your LabelMANAGER PC, carefully read this 
manual and consult the Help to make sure you have not missed something that is covered in the 
documentation. 

If you cannot resolve your problem by consulting the documentation, you can obtain additional 
information at any time from the 

Support

 section on the DYMO Web site or by contacting DYMO 

Technical Support. See “Contacting DYMO” for a list of DYMO telephone numbers.

Contacting DYMO

The following table provides a list of telephone numbers to reach DYMO Sales and Support 
departments. You can also reach DYMO at 

www.dymo.com

.

Country

Telephone Support

Fax Support

Australia

1800/ 817 558

België/Belgique

02/ 713 38 08

+31/ 20/ 581 93 80

Brazil

+11 6914 3373

Canada

(800) 263-6105

Czech Republik

02/619 12 720

+31/ 20/ 581 93 80

Danmark

35 25 65 08

+31/ 20/ 581 93 80

Deutschland

069/ 66 56 85 29

+31/ 20/ 581 93 80

España/Portugal

91/662 31 49

+31/ 20/ 581 93 80

France

01/69 32 49 32

+31/ 20/ 581 93 80

Hong Kong

+852 2527 1928

Hungaria

424-6600

+31/ 20/ 581 93 80

Italia

02/ 45 28 13 08

+31/ 20/ 581 93 80

Mexico

+01 5368 2066

Nederland

020/581 93 86

020/ 581 93 80

New Zealand

0800 803 966

Norge

22 97 17 10

+31/ 20/ 581 93 80

Österreich

01/ 599 14 20 12

02/627-400-160

Polska

00800/311 12 50

+31/ 20/ 581 93 80

Schweiz/Suisse

01/342 04 66

+31/ 20/ 581 93 80

Slovakia

(+420) 2/619 12 720

+31/ 20/ 581 93 80

Suomi

09 229 07 04

+31/ 20/ 581 93 80

Sverige

08/ 632 00 57

+31/ 20/ 581 93 80

Turkey

212/ 286 26 30 PBX

+31/ 20/ 581 93 80

United Kingdom

(+44) 020/ 7341 55 29

+31/ 20/ 581 93 80

United States

(203) 588-2500

Содержание 18949

Страница 1: ...User Guide ...

Страница 2: ...receiving antenna Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Use shielded cables to connect this device to computers Consult the dealer or an experienced radio TV technician for help You may find helpful the following booklet prepared by the FCC Interference Handbook This book...

Страница 3: ... Cassettes 4 Getting Help 4 Chapter 2 Making Labels 5 Designing a Label 5 Printing Labels from a List 10 Printing from Other Applications 13 Print Settings 14 Chapter 3 Service and Support 17 Cleaning the LabelMANAGER PC 17 Troubleshooting the LabelMANAGER PC 18 Technical Support 19 Contacting DYMO 19 Appendix A Technical Specifications 21 ...

Страница 4: ...iv ...

Страница 5: ...at you register your LabelMANAGER PC so that you can receive customer support information on product updates and special announcements from DYMO If you choose not to register the software at this time you will be prompted the next several times you start the program You can register the software at any time by selecting Register Now from the Help menu To register the software 1 Select Register Now...

Страница 6: ...ar Formatting Toolbar Tape Settings Toolbar Text Area Rulers Toolbar Icon Menu Command Description New Clears the label text If the label has been modified prompts you to save the changes Open Displays the Open File dialog box to select a label file to open If the current label has been modified and not saved prompts you to save the changes Save Saves the current label to disk Save As Allows you t...

Страница 7: ...lays the Options dialog box Toolbar Icon Menu Command Description Symbol Displays the Insert Symbol dialog box See Adding Special Characters on page 7 Date Time Displays the Insert Date and Time dialog box See Adding a Date and Time Stamp on page 8 Picture Allows you to insert a picture from the clipboard or from a file See Adding Graphics on page 9 Menu Command Description Font Allows you to appl...

Страница 8: ...MO on page 19 Getting Help The LabelMANAGER PC software includes extensive Help At times in this manual you will be directed to the Help for more detailed discussion or instructions on various topics To access the Help 1 Select Contents or Help Index from the Help menu 2 Select the topic you want to read about The Help can also be accessed by pressing F1 in most windows and dialog boxes to display...

Страница 9: ...uick Start card showed you how to print your first label In this section we will show you how to print a label that needs to fit a file folder tab You can format the label text and then save the label for future use When designing a label the first items to consider are the width of the label tape onto which you will print and the length of the area where you will place the label For this example ...

Страница 10: ...l Budget Projections in the main window As the line of text becomes too long for a fixed width label at the current font size the font size will automatically decrease to fit the text on one line 5 To center the text click 6 Click or select Save from the File menu The Save File dialog box appears 7 Type a name for the label and click Save The label is saved to your hard disk with a dlm extension a...

Страница 11: ... to your label When you add a border it surrounds the text and may cause the text to decrease in size To add a border 1 Place the cursor anywhere on the label 2 Select a border style from the Borders pull down menu The selected border surrounds the text If necessary the font size of the text is decreased to fit the label Adding Special Characters You can choose to add a special character or symbol...

Страница 12: ...at matches the text font size Adding a Date and Time Stamp You can choose to add a date and or time stamp to the label The date and time is entered as text and will be the actual system date and time that you added the stamp to the label For example if today s date is 24 Oct 2001 and you add the date to a label design today save the label and then open it tomorrow 24 Oct 2001 will still appear on ...

Страница 13: ...c will be scaled automatically to the size of the surrounding text while maintaining the aspect ratio To add a graphic from the clipboard 1 Copy the graphic to the clipboard 2 Place the cursor at the point on the label where you want the graphic to appear 3 Click on the Standard toolbar or select Paste from the Edit menu The graphic appears on the label To add a graphic from a file 1 Place the cur...

Страница 14: ...reformatted NOTE If the contents of the label is too long to fit vertically on a fixed width label the excess content will be truncated This action cannot be undone once you click Yes 2 Click Yes The text of your label is now displayed in a single vertical column Printing Labels from a List LabelMANAGER PC includes a Smart Paste command that allows you to print multiple labels from a list created ...

Страница 15: ...fferent for countries other than the US When using Smart Paste the list separator character is based on the Windows language being used For example the following lines of text delimited using commas DYMO Corp 44 Commerce Road Stamford CT 06902 Esselte 48 South Service Road Melville NY 11471 will print two three line labels one for DYMO and one for Esselte In another example Smart Paste prints the ...

Страница 16: ...s will print on one label Printing Multiple Labels Using Smart Paste When you use Smart Paste to print multiple labels the labels will be formatted using the font size and style currently selected for the label To print multiple labels 1 Copy the text you wish to print as labels to the clipboard 2 From the Tape Settings toolbar select the tape width from the Tape Width pull down menu 3 Select the ...

Страница 17: ...File menu The Print dialog box appears 3 Select DYMO LabelMANAGER PC from the list of printers if not already selected and click Close 4 Select Page Setup or Print Setup from the File menu The Page Setup dialog box appears Table 1 Label Size and Margin Settings Paper Name Paper Height Paper Width Top Margin Bottom Margin Left Margin Right Margin Address Label 1 24 mm 3 5 89 mm 0 23 5 8 mm 0 24 6 1...

Страница 18: ... settings based on the color of the label tape To optimize the print quality make sure you set the tape cassette color setting to match the color of the tape in the printer To set the tape cassette color 1 Select Tape Cassette Color from the Format menu A list of possible tape color combinations appears 2 Select the tape color combination that matches the tape cassette in the printer Depending upo...

Страница 19: ...es to printing from other applications This selection has no affect when printing from the LabelMANAGER PC software To set continuous mode printing 1 Select Page Setup or Print Setup from the File menu The Print Setup or Page Setup dialog box appears depending on your operating system 2 Click Properties The Properties dialog box appears 3 Select Continuous Paper ON from the Media choice pull down ...

Страница 20: ...Making Labels 16 ...

Страница 21: ... PC printer is designed to give you long and trouble free service while requiring very little maintenance You ll get the best possible performance from your printer if you follow the setup instructions that appear in the Quick Start card and clean the print head regularly To clean the print head 1 Remove the cleaning brush fastened to the inside of the cassette door 2 Gently brush the print head t...

Страница 22: ...aning the LabelMANAGER PC on page 17 The tape cassette color setting matches the tape cassette in the printer See Tape Cassette Color Setting on page 14 Tape is jammed If the tape appears jammed do the following 1 Carefully lift out the tape cassette and remove the jammed tape 2 Turn spool clockwise to tighten 3 Cut off excess label tape 4 Refit or replace tape cassette Color Meaning Action Green ...

Страница 23: ...upport Australia 1800 817 558 België Belgique 02 713 38 08 31 20 581 93 80 Brazil 11 6914 3373 Canada 800 263 6105 Czech Republik 02 619 12 720 31 20 581 93 80 Danmark 35 25 65 08 31 20 581 93 80 Deutschland 069 66 56 85 29 31 20 581 93 80 España Portugal 91 662 31 49 31 20 581 93 80 France 01 69 32 49 32 31 20 581 93 80 Hong Kong 852 2527 1928 Hungaria 424 6600 31 20 581 93 80 Italia 02 45 28 13 ...

Страница 24: ...Service and Support 20 ...

Страница 25: ...0 53 inch 13 54 mm Maximum Tape Width 0 94 inch 24 mm Computer Interface USB 1 1 Dimensions 2 5 x 5 25 x 5 25 63 5 mm x 133 4 mm x 133 4 mm Power Requirements 9 V DC 1 3 A Ambient Temperature 0 C to 40 Humidity 10 to 90 RH non condensing Weight 1 pound 1 ounce 0 5 kg Print Head Life Minimum 200 cassettes 7 meters each 4 590 feet 1 4 km of label tape Regulatory Approvals Printer CE FCC Power Adapte...

Страница 26: ...Technical Specifications 22 ...

Страница 27: ...g LabelMANAGER PC 1 J JPG 9 L label tape see tape cassettes M main window 2 multi line text 11 P PCX 9 PNG 9 print settings 14 tape cassette color 14 printer specifications 21 printing chain printing 14 continuous mode 15 from a list 10 multiple labels 12 vertically 10 R registering the software 1 S Smart Paste 10 spreadsheets printing from 10 status light 18 T tape cassettes color settings 14 ord...

Страница 28: ...24 ...

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