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2142100002L02 1908V007
51
Troubleshooting
14.3 Fault on the unit
Fault
Probable cause
Solution
Unit does not switch on
No mains voltage
i
Check the mains cable and
plug connection and replace if
necessary.
i
Check the power supply unit.
i
If the green status LED does
not light up, replace the power
supply unit.
i
Check the mains fuse in the
building.
On / off switch is defective
i
Inform a Service Technician.
Unit switches back off af-
ter a short time
Mains cable or power supply unit
plug not inserted correctly
i
Check the mains cable and plug
connections.
Hardware fault
i
Inform a Service Technician.
Mains supply voltage too low
i
Check the mains voltage.
Unit is on, but there is
no display on the touch
screen
Touch screen initialisation fault
i
Switch the unit off and back on
again.
Touch screen brightness set too
dark
i
Update the firmware.
i
Increase the brightness of the
touch screen.
Touch screen defective
i
Inform a Service Technician.
Loud operating noises
after switching on lasting
more than 30 seconds
Radiation deflector defective
i
Inform a Service Technician.
Unit not responding
The unit has not yet completed
the startup procedure
i
After switching on, wait 20 - 30
seconds until the startup proce-
dure has finished.
Unit is blocked by the firewall
i
Enable the ports for the unit in
the firewall settings.
EN
Содержание VistaScan Mini View
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