14
Troubleshooting
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No picture
If a problem still remains after applying the suggested remedies, contact your local EIZO representative.
Problem
Possible cause and remedy
1. No picture
• Power indicator does not light.
• Check whether the power cord is connected
properly.
• Turn the main power switch on.
• Press .
• Turn off the main power, and then turn it on again a
few minutes later.
• Power indicator is lighting blue.
• Increase <Brightness>, <Contrast>, and/or <Gain>
in the Adjustment menu.
• Power indicator is lighting orange.
• Switch the input signal with .
• Operate the mouse or keyboard.
• Check whether the PC is turned on.
2. The message below appears.
This message appears when the signal is not input
correctly even when the monitor functions properly.
• This message appears when no signal is input.
• The message shown left may appear, because
some
PCs do not output the signal soon after
power-on.
• Check whether the PC is turned on.
• Check whether the signal cable is connected
properly.
• Switch the input signal with .
• Check whether the network cable is connected
properly.
• Check the network configuration.
• Check the network environment.
• Switch the input signal with .
• Check the network status.
• The message shows that the input signal is out
of the specified frequency range. (Such signal
frequency is displayed in red.)
Example:
fH: Horizontal scan frequency
fV: Vertical scan frequency
• Check whether the PC is configured to meet
the resolution and vertical scan frequency
requirements of the monitor (Refer to “Compatible
Resolutions” in the User’s Manual).
• Reboot the PC.
• Select an appropriate setting using the graphics
board’s utility. Refer to the manual of the graphics
board for details.
Note
• If there is a problem with the image displayed or with the touch panel, refer to the Monitor User’s Manual (on the CD-
ROM).
• If there is a problem with network connection, refer to the NetDA Manager User’s Manual (on the CD-ROM).