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MODEL: 18WM90429/ 18II332FGL

Made in China

© 2018, Twin-Star International,Inc.

VOLTAGE

120 VAC, 60 Hz

AMPS

12.5 Amps

WATTS

1500 Watts

PRODUCT SPECIFICATIONS

OPERATING INSTRUCTIONS

OPERATING INSTRUCTIONS

Manufactured and distributed by Twin-Star 

International, Inc., under license from Duraflame, 

Inc. duraflame, the flame symbol and logo are 

registered trademarks of Duraflame, Inc.

Twin-Star International, Inc. 

Delray Beach, FL 33445

Made in China • Printed in China

Note: When first running the heater there may 

be an odor. This is normal as the heater has a 

surface coating on the internal parts. For the 

first several hours of operation, the coating 

reacts with the internal parts to permanently 

protect them. The odor is safe; if you are 

sensitive to the odor, it is recommended 

to run the heater in a well-ventilated area until 

the odor dissipates.

Warning: This is an unvented, electric appliance. 

DO NOT attempt to burn wood or manufactured 

firelogs in or on this appliance or grate.

Go to tsicustomerservice.com for product warranty registration

--TIMER

-- FLAME

-- POWER

-- HEATER

1. The power button supplies power to all of the fireplace functions. The power button 

will put the insert in a standby mode. This will turn off all functions at once, but will 

hold the settings in the memory. By pressing the Power button again, the unit will 

turn on with the retained settings.

2. With the power on, press and hold the Power button on the control panel for 10 

seconds to disable or re-enable the heater function. Once disabled or re-enabled, 

the candle lights will flash multiple times.

3. Before the heater powers off, the fan will continue to run for a period of time to cool 

down the internal parts.

Pressing the timer button will cycle through the timer 

settings: 30 minutes, 1 Hour, 2H, 3H, 4H, 5H, 6H, 7H, 8H, 9H and off (00).

Remote

1. There are 6 brightness levels that can be selected.

2. Settings  F6 - F4 decrease in Amber brightness

3. Settings F3 - F1 decrease in Spectrafire brightness

1.The fireplace contains three infrared quartz heating elements.

2.The thermostat setting range is 62°F - 82°F (17°C - 27°C) or continuously ON. Set the 

heater to (00) to use the flame effects without the heat.

3.The thermostat is adjustable by 2°F  or 1°C increments.

4.The up and down buttons “        ” on the remote will increase / decrease temperature 

setting.

5. To change between °F and °C, press and hold the HEATER button on the control 

panel for 3 seconds.

The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of purchase, subject 

to the following conditions and limitations.

1. Install and operate this Electric Fireplace in accordance with the installation and operating instructions furnished with the product at all times. Any unauthorized 

repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.

2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through an authorized supplier of the product.

3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected 

to normal conditions of use and service, after said defect is confirmed by the manufacturer’s inspection.

4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s).

5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement, or otherwise of same, will 

not be covered by this warranty, nor shall the manufacturer assume responsibility for same.

6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of the use, or inability to use 

the product, except as provided by law.

7. All other warranties – expressed or implied –with respect to the product, its components and accessories, or any obligations/liabilities on the part of the manu-

facturer are hereby expressly excluded.

8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with respect to the sale of the product.

9. The warranties as outlined within this document do not apply to non accessories used in conjunction with the installation of this product. 

10.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This warranty is void if:

a. The fireplace is subjected to prolonged periods of dampness or condensation.

b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.

c. You do not have the original receipt of purchase.

IF WARRANTY SERVICE IS NEEDED

Contact the manufacturer by calling customer service department at 1-888-674-7517, 7 days a week 24 hours a day

at our toll-free help line. Our Consumer Service department is available Monday – Friday 8:30 am – 5:30 pm EST.  

Make sure you have your warranty, your sales receipt, location of purchase and the model/serial number of

your product.

IMPORTANT INSTRUCTIONS

1.   The battery compartment is located on the back end of the remote 

      control.

2.   Press and slide the battery door open and remove the old battery.

3.   Insert 2 AAA batteries, checking that the + and - sides of the battery 

      match inside the battery compartment.

4.   Replace the battery compartment door.

Caution:

• 

For best results, use 2pcs AAA alkaline batteries. 

• 

Install only new batteries of the same type in your product. 

• 

Failure to insert batteries in the correct polarity, as indicated in the 

battery compartment, may shorten the life of the batteries or cause 

batteries to leak. 

• 

Do not mix old and new batteries. 

• 

Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel 

Cadmium) or (Nickel Metal Hydride) batteries. 

• 

Danger of explosion if battery is incorrectly replaced. 

• 

Do not ingest batteries.

• 

Batteries should be recycled or disposed of as per state and local 
guidelines. 

DISPOSAL OF USED BATTERIES

Battery may contain hazardous substances which could endanger the

environment and human health. Used batteries shall not be treated as 

municipal waste, but left at the appropriate collection point for recycling. 

For more information about collection and recycling of used batteries, 

please contact your local municipality or waste disposal service.

SAVE THESE 

INSTRUCTIONS

Battery Replacement

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following:

1.  Read all instructions before using this appliance.

2.  DANGER – High temperatures may be generated under certain abnormal 

     conditions. Do not partially or fully cover or obstruct the front of this heater. 

     WARNING: In order to avoid overheating, do not cover the heater.

3.  CAUTION: Never leave the heater operating unattended. Extreme caution is

      necessary if unsupervised children or invalids are nearby.

4.  The appliance is not to be used by children or persons with reduced physical,

      sensory or mental capabilities, or lack of experience and knowledge, unless

      they have been given supervision or instruction.

5.  Always unplug this appliance when not in use.

6.  Do not operate any heater with a damaged cord or plug or after the appliance

      malfunctions, or if it has been dropped or damaged in any manner.

7.  If the supply cord is damaged, it must be replaced by the manufacturer, its

      service agent or similarly qualified persons in order to avoid a hazard.

8.  Do not use outdoors.

9.  This heater is not intended for use in bathrooms, laundry areas and similar 

      indoor locations. Never locate this appliance where it may fall into a bathtub or

      other water container.

10.  Do not run cord under carpeting. Do not cover cord with throw rugs, runners, 

       or similar coverings. Do not route cord under furniture or appliances. Arrange 

       cord away from traffic area and where it will not be tripped over.

11. To disconnect this appliance, turn controls to the off position, then remove

      plug from outlet.

12. Do not insert or allow foreign objects to enter any ventilation or exhaust 

      opening as this may cause an electric shock or fire, or damage the 

      appliance.

13. This appliance, when installed, must be electrically grounded in 

      accordance with local codes or, in the absence of local codes, with

      the current CSA C22.1 Canadian Electrical Code or for U.S.A. 

      installations, follow local codes and the National Electrical Code,

      ANSI/NFPA NO.70.

14. Do not insert or allow foreign objects to enter any ventilation or exhaust

      opening as this may cause an electric shock or fire, or damage the 

      appliance.

15. To prevent a possible fire, do not block air intakes or exhaust in any 

      manner. Do not use on soft surfaces, like a bed, where opening may

      become blocked.

16. This appliance has hot and arcing or sparking parts inside. Do not use it 

      in areas where gasoline, paint or flammable liquids are used or stored.

      This stove should not be used as a drying rack for clothing. Christmas 

      stockings or decorations  should not be hung in the area of it.

17. Use this appliance only as described in the manual. Any other use not 

      recommended by the manufacturer may cause fire, electric shock or

      injury to persons.

18. Connect to properly grounded outlets only. This heater is for use on 120

      volts.The cord has a plug as shown at A in Fig.1. Avoid the use of an

      extension cord because of the risk of overheating the cord and the risk of

      fire. Extension cords are for temporary use only.  If an extension cord must

      be used, it must be UL/CSA certified, rated at 15A (1875W), 125V

      maximum with14AWG minimum and constructed of two current carrying

      conductors with ground. A heavy duty extension cord with the shortest

      length possible for the connection is recommended and must not be longer

      than 50 ft. (15.2m ). Do not coil or cover the extension cord. 

1-YEAR LIMITED WARRANTY

B004

For Customer Service:

tsicustomerservice.com

(+1) 888-674-7517

8:30 a.m.-5:30 p.m., EST, Monday-Friday

Control Panel

Display

1.   Read all instructions before using this appliance.
2.   This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving
       this appliance. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet 

       (0.9 m) from the front of this appliance. 

      WARNING: In order to avoid overheating, do not cover the heater. 
3.   CAUTION: Whenever the heater is left operating and unattended, extreme caution is necessary if children or invalids are nearby.
4.   The appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of 
       experience and knowledge, unless they have been given supervision or instruction.
5.   Always unplug this appliance when not in use.
6.   Do not operate any heater with a damaged cord or plug or after the appliance malfunctions, or if it has been dropped or 
       damaged in any manner.
7.   If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order 
       to avoid a hazard.
8.    Do not use outdoors.
9.    This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it 
       may fall into a bathtub or other water container.
10.  Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from traffic areas
       and where it will not be tripped over.
11. To disconnect this appliance, turn controls to the off position, then remove plug from outlet.
12.  Connect to properly grounded outlets only,  See Fig.1. Do not use a 2 prong adapters. 

13.  This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, 
       with the current CSA C22.1 Canadian Electrical Code or for U.S.A. installations, follow local codes and the National Electrical 
       Code, ANSI/NFPA NO.70.
14.  Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or 
       damage the appliance.
15.  To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where 
       opening may become blocked.
16.  This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are
       used or stored. This fireplace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be 
       hung in the area of it.22.  Use this appliance only as described in the manual. Any other use not recommended by the 
       manufacturer may cause fire, electric shock or injury to persons.
17.  Always plug heaters directly into a wall outlet/ receptacle. Never use with an extension cord or relocatable  power tap (outlet/

       power strip).

IMPORTANT INSTRUCTIONS

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury 
to persons including the following:

2

A

B

Fig.1

SAVE THESE INSTRUCTIONS

Note:

Battery disposal

Please always dispose of batteries

at a suitable recycling point. 

 

AAA

 1.5V

AAA

 1.5V

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