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Purification Plate
PCO Cell
Cleaning
WARNING! Do not operate the unit unless the
following are properly installed: PCO CELL,
PURIFICATION PLATE, REAR FILTER ASSEMBLY
(with all three pieces in place), and the REAR COVER.
CAUTION! The unit should be powered off and the
POWER CORD should be disconnected whenever
cleaning/disassembling/reassembling/servicing.
Unit Exterior
Wipe down the exterior with a damp cloth or use
compressed air or a vacuum cleaner to remove dust. A
non-abrasive cleaner may be used on the surfaces of the
exterior, but do not let non-alcohol based cleaners come
in contact with the IONIZATION NEEDLE at the top
center of the FRONT GRILLE.
Filter Assembly
Clean water or compressed air may be passed through
the filter assembly or through the individual parts of
the filter when it is disassembled. To disassemble the
FILTER ASSEMBLY grasp the assembly by the sides
of the rim around the filter and separate the rim from
the FILTER ASSEMBLY. The three filters (mesh, foam,
and honeycomb) can then be removed and cleaned
separately. If using water you must allow the filters to
dry separately before reassembly. When reassembling, the
HONEYCOMB FILTER goes in first, then the FOAM
FILTER, and finally the thin MESH FILTER. Then
simply reattach the rim to the FILTER ASSEMBLY.
Ionization Needle
Using a cotton applicator (Q-Tip), apply a small amount
of clear alcohol based cleaner (or rubbing alcohol) to the
IONIZATION NEEDLE. You may also use compressed
air to blow off any dust that may accumulate near the
IONIZATION NEEDLE.
Unit Interior
Using a damp cloth, a clear alcohol based cleaner, or
compressed air/vacuum cleaner carefully clean the walls
and components inside of the unit, after completing the
DISASSEMBLY procedures.
PCO Cell
Using compressed air or a vacuum blow/suck the dust
out of the PCO Cell. Do not use any liquid to clean the
PCO CELL.
Purification Plate
Using a 50/50 mix of warm water and clear ammonia,
soak the PURIFICATION PLATE from 1-8 hours.
Using a soft-bristle brush, scrub the wire mesh to remove
debris lodged inside the mesh. Rinse thoroughly and
allow to dry completely before reinstalling. Using a soft
cloth and rubbing alcohol, clean the contacts on the
interior of the unit that touch the PURIFICATION
PLATE when installed.
Troubleshooting
WARNING! Do not operate the unit unless the
following are properly installed: PCO CELL,
PURIFICATION PLATE, REAR FILTER ASSEMBLY
(with all three pieces in place), and the REAR COVER.
CAUTION! The unit should be powered off and the
POWER CORD should be disconnected whenever
cleaning/disassembling/reassembling/servicing.
Unit Fails to Turn On
1. Verify that the POWER PLUG is plugged into an
operational wall outlet.
2. Ensure that the POWER CORD is properly
connected to the POWER ADAPTER.
3. Ensure that the POWER ADAPTER PLUG is fully
seated in the receptacle on the back of the unit.
4. Verify the POWER BUTTON has been activated on
the CONTROL PANEL.
5. If POWER BUTTON on the CONTROL PANEL
fails, use the POWER BUTTON on the REMOTE
CONTROL. If the unit activates when using the
POWER BUTTON on the REMOTE CONTROL
but not the CONTROL PANEL, the CONTROL
PANEL is inoperational. Contact Mercola.com
customer service.
Unit is Operating in High Mode or Away Mode, but
no Noticeable Purification is Being Produced
1. Ensure that the PURIFICATION PLATE is clean.
(See “CLEANING: PURIFICATION PLATE”)
2. Try installing a new PURIFICATION PLATE to
find whether the PURIFICATION PLATE needs
replacing.
3. Check the electrical contact arms which touch the
plate to ensure that they are making proper contact
with the metal weave on the PURIFICATION
PLATE.
4. Ensure the electrical contact arms which touch the
plate are clean. To be sure, clean them with a soft
cloth and rubbing alcohol.
5. Operating the purifier in a darkened room,
look through the FRONT GRILLE at the
PURIFICATION PLATE. If the PURIFICATION
PLATE is operating properly, it will produce a dim
purple glow.
The Purification Plate Generates an Electrical Arc,
Arcing Noise, or Burning Odor
The PURIFICATION PLATE is damaged and must
be replaced. The unit may or may not display the
REPLACE PLATE LCD Reminder.
The PCO Cell is not Lighting Up
1. Ensure the PCO CELL POWER CONNECTOR
is properly seated in the PCO CELL POWER
CONNECTOR OUTLET. (See “DISASSEMBLY/
ASSEMBLY”)
2. If the PCO CELL still fails to properly operate,
you will need to replace it. Contact Mercola.com
customer service.
Ionization Needle Creates an Electrical Arc
The IONIZATION NEEDLE needs to be cleaned. (See
“CLEANING: IONIZATION NEEDLE”)
Be sure to complete all of the cleaning procedures
described in “CLEANING” every 30 days of operation.
Fan Does Not Operate Properly
1. Try adjusting the fan speed using the CONTROL
PANEL or REMOTE CONTROL
2. Remove the FRONT GRILLE (See
“DISASSEMBLY/ASSEMBLY”) and ensure there
are no obstructions to the movement of the FAN.
Clean the FAN by grasping it gently by the center
(hub) and sliding it straight out of the front of the
unit. Clean it thoroughly and also clean the mount
that it sits on.
3. If FAN continues to operate improperly or not at all,
contact your distributor or Mercola.com customer
service