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73
System Alarms Display Map
15.3
Display Points
Alarm Point
Description
Solution
2
33
Unit reset
Unit has rebooted.
If unintentional, call DPS Tech Support: (559) 454-
1600.
34
NTP Failed
Communication w ith Netw ork Time Server has
failed.
Try pinging the Netw ork Time Server’s IP
Address as it is configured. If the ping test is
successful, then check the port setting and
verify the port is not being blocked on your
netw ork.
35
Timed Tick
Toggles state at constant rate as configured by
the Timed Tick timer variable. Useful in testing
integrity of SNMP trap alarm reporting.
To turn the feature off, set the Timed Tick timer to
0.
36
Serial 1 RcvQ full
Serial port 1 (or appropriate serial port number)
receiver filled w ith 8 K of data (4 K if BAC
active)
Check proxy connection. The serial port data may
not be getting collected as expected.
37
Dynamic memory
full
Not expected to occur.
Call DPS Tech Support (559) 454-1600
38
Notification 1 failed
A notification 1 event, such as a page or email,
w as unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
39
Notification 2 failed
A notification 2 event, such as a page or email,
w as unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
40
Notification 3 failed
A notification 3 event, such as a page or email,
w as unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
41
Notification 4 failed
A notification 4 event, such as a page or email,
w as unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
42
Notification 5 failed
A notification 5 event, such as a page or email,
w as unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
43
Notification 6 failed
A notification 6 event, such as a page or email,
w as unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
44
Notification 7 failed
A notification 7 event, such as a page or email,
w as unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
45
Notification 8 failed
A notification 8 event, such as a page or email,
w as unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
57
Default
Configuration
Communication w ith Netw ork Time Server has
failed.
Try pinging the Netw ork Time Server’s IP
Address as it is configured. If the ping test is
successful, then check the port setting and
verify the port is not being blocked on your
netw ork.
58
Dip Sw itch Config
Toggles state at constant rate as configured by
the Timed Tick timer variable. Useful in testing
integrity of SNMP trap alarm reporting.
To turn the feature off, set the Timed Tick timer to
0.
59
MAC Address Not
Set
The MAC Address is not set
Call DPS Tech Support - (559) - 454-1600
60
IP Address Not Set The IP Address is not set
See Section "Quick Start: How to Connect to the
NetGuardian 16A via Craft Port." If not using the
NetGuardian over LAN, set the IP address to
255.255.255.255
61
LAN hardw are
error
The unit does not have a solid LAN link to the
hub, sw itch, or router
If connecting to a hub, you might require a LAN
crossover cable
62
SNMP processing
error
SNMP trap address is not defined and an SNMP
trap event occurred..
Check proxy connection. The serial port data may
not be getting collected as expected.
63
SNMP community
error
Community string does not match your SNMP
master's community string.
Verify both community strings to make sure they
match.
64
LAN TX packet
drop
An error occurred transmitting data over LAN.
Verify that you can ping both devices.