18
5. Reload the remaining sachets on the roll by selecting Load sachet roll
in the app. Confirm in the app that the name on the sachet roll is that of
the user whose Dosell is being loaded. Then select Load new sachet
roll in the app and follow the instructions.
6. Once the roll has been properly inserted Dosell will dispense the next
sachet at the right time, even if that is not for another day or more.
7. Close the cover – see section
6.4 Opening and closing the cover.
6.6.3 Ejecting the sachet roll manually
If the sachet roll needs to be taken out and for some
reason this cannot be done in the usual way using
the app, follow the instructions below to remove it
manually.
1. Open the cover – see section
6.4 Opening and
closing the cover.
2. Pulling straight, carefully pull out the inserted loop
of sachets. Since the loop of sachets is held in
place by the rollers that dispense the sachets, you
will need to pull quite hard. This is normal and
does not damage the Dosell device.
6.7 Battery operation
Dosell only runs on batteries in exceptional circumstances, when the mains power fails;
such as in the event of a power failure or if the mains adapter has been unplugged.
Although this happens very rarely, the batteries may need to be replaced over time due to
aging. The current battery level can be read off by connecting to Dosell through the app.
Dosell is capable of running on battery power for at least 12 hours
and will be able to dispense 4 sachets during this time.
When the battery level is low, the Dosell app reminds you to
replace the batteries and the sachet compartment lights up red as
a further reminder.
6.7.1
Replacing the batteries
To replace Dosell’s batteries follow the instructions below.
