DoorHan DRIVE SHAFT-50PRO, Инструкция по установке и обслуживанию, Страница: 15 / 18

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TROUBLESHOOTING
11. 1. Motor shaft locking protection operation
If after the start of motor its locking occurs after 2 sec electronic stroke sensor cannot detect the door operation, indicator
shows , this means that the motor is locked; PCB shall be stopped in order to ensure protection.
Repeated detection will be started after the transmitter key pressing.
11. 2. Frequency converter failure
If the indicator shows during operation or switching on of power supply this means the failure of PCB of frequency
converter or incorrect date transferring. Check the data transfer line connector.
11. 3. Angular sensor failure
If the indicator shows during operation or switching on of power supply this means the sensor failure or incorrect
date transferring. Check the sensor connector.
11. 4. Coupling thermal protection operation
If the indicator shows during operation or switching on of power supply this means the motor coupling declutching
or thermal protection device disconnection.
The command for door opening / closing cannot be obtained if is indicated.
Item
No
Diagnostics Cause Remedy
1 Opener is not working
Non-reliable network cable plug connection Turn on the power supply
Obstacle for infrared rays Remove the obstacle
Chain coupling declutching
Pull the manual chain in order to turn on the
protective switch
2 Opener disconnects suddenly The opener is used very often
Perform the periodic cooling of opener, as
well as reduce the frequency of its usage
3 The door does not open and close completely
Incorrect adjustment of the stroke
limitations
Perform the proper stroke limitations
adjustment
4 Transmitter is not working
Indicating light of transmitter is not glowing
Adjust the limit switches
Perform the repeated coding
Transmitter and receiver cannot be agreed
11. TROUBLESHOOTING
• Use the original DoorHan parts when carrying the maintenance.
• Carry out the diagnostics of DoorHan automatic system at least once in every 6 months.
• Regularly check the gate balancing and gate stroke smoothness when carrying out the automatic operation.
• Regularly check the correct setting of limit positions, operability of guards.
• Gate stop when the power is switched off. After supplying of power the drive operation is performed in normal mode.
• After the service life expiration send the product to the specialized disposal center!
• If you lose this manual you can request its copy by sending the letter to the following address: Novaya Str., 120, Akulovo,
Odintsovsky district, Moscow region, Russia, 140002 or by e-mail: info@doorhan.ru.
• The manufacturer (DoorHan) does not carry out the direct control over the installation of gate and automated equipment,
their maintenance and operation and cannot be responsible for the safety of installation, operation and maintenance of
gate and automated equipment.