OPERATION
4-72
EPT019297 Issue 1 November 2016
Fault Finding
Issue
Possible Cause
Remedy
Not Printing, error Gutter Dry is
displayed
Blocked Nozzle.
Home > Setup > Wizards > Nozzle
unblocking wizard.
Ink on deflector plates and/or charge
electrode, possible faults could be:
• Ink detected on Charge
Electrode.
• Charge detection has failed.
• Fall back jet modulation in use.
• Deflection EHT has tripped.
Blocked Nozzle
or dirty print
head.
With the printer switched off and
unplugged, clean the print head.
Refer to
No print occurs but message has
been sent.
Faulty sensor.
Check the sensor and its position.
Faulty encoder.
Check the encoder is outputting
signals (can be seen via the Ext I/
F screen).
Incorrect setting
of sensor.
Check that the active level is set
correctly.
Print delay and/or
offset set
incorrectly.
Check the delay and offset for
this message are suitable, adjust
as required.
Enable/Disable
(Send to Print)
button has been
pressed when in
the Home screen
This button will toggle printing
within the Home screen, so only
necessary action is to press
button again.
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