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Dojo P2PE

Instruction

Manual

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Содержание P2PE

Страница 1: ...Dojo P2PE Instruction Manual ...

Страница 2: ...ensuring POI devices originate from trusted sites locations only Dojo devices will only be sent from the following addresses The Brunel Building 2 Canal Side Walk London W2 1DG Prolog Fulfilment Sherwood Park Annesley Nottinghamshire NG15 0DJ If you receive a device that has arrived from a location not listed above please let us know right away and don t use the device until Dojo has given written...

Страница 3: ...mentsense Limited Copyright 2020 Paymentsense Limited All rights reserved Paymentsense Limited is authorised and regulated by the Financial Conduct Authority FCA FRN 738728 and under the Electronic Money Regulations 2011 FCA FRN 900925 for the issuing of electronic money and provision of payment services Our company number is 06730690 and our registered office address is The Brunel Building 2 Cana...

Страница 4: ... All rights reserved Paymentsense Limited is authorised and regulated by the Financial Conduct Authority FCA FRN 738728 and under the Electronic Money Regulations 2011 FCA FRN 900925 for the issuing of electronic money and provision of payment services Our company number is 06730690 and our registered office address is The Brunel Building 2 Canalside Walk London W2 1DG ...

Страница 5: ...ymentsense Limited Copyright 2020 Paymentsense Limited All rights reserved Paymentsense Limited is authorised and regulated by the Financial Conduct Authority FCA FRN 738728 and under the Electronic Money Regulations 2011 FCA FRN 900925 for the issuing of electronic money and provision of payment services Our company number is 06730690 and our registered office address is The Brunel Building 2 Can...

Страница 6: ...ng repair or otherwise not in use Waiting transport between sites locations D 0016 P 1 0 Dojo is a trading name of Paymentsense Limited Copyright 2020 Paymentsense Limited All rights reserved Paymentsense Limited is authorised and regulated by the Financial Conduct Authority FCA FRN 738728 and under the Electronic Money Regulations 2011 FCA FRN 900925 for the issuing of electronic money and provis...

Страница 7: ...companies_providers approved_pin_transaction_security php See also Section 9 2 Instructions for how to confirm hardware firmware and application versions on POI devices PCI PTS approval POI device vendor POI device model name and number Hardware version s Firmware version s 4 30301 PAX Technology Inc PAX A80 A80 xxx Rx5 0xxx with CTLS A80 xxx 0x5 0xxxx without CTLS A80 xxx Rx5 1xxx with CTLS A80 x...

Страница 8: ...841 00 1 PAX Technology Inc PAX A80 Hardware A80 xxx Rx5 0xxx with CTLS A80 xxx 0x5 0xxxx without CTLS A80 xxx Rx5 1xxx with CTLS A80 xxx 0x5 1xxx without CTLS Firmware 25 00 xxxx 25 01 xxxx 25 02 xxxx Y Y PAX A920 Hardware A920 xxx xx4 0xxx Firmware 24 00 xxx Y Y PLEASE NOTE You must use only PCI approved P2PE devices to process transactions If you process any transactions using devices that are ...

Страница 9: ...ediately if it needs updating or where you ve made a change for example if you ve moved a device from one location to another You re responsible for making sure this is maintained and updated You should keep a log to confirm the date of each check for your own records If you wish to you can maintain a comprehensive inventory log like the example provided below Sample Inventory Table Device Vendor ...

Страница 10: ...ices listed within table 3 1 are P2PE enabled To activate the P2PE encryption key you ll need to complete the device set up Once you ve received the device you ll need to follow the steps below 1 Check the device for any tampering 2 Switch it on 3 Connect the device to the internet either through Wi Fi Ethernet or using mobile data from a SIM card The screens on the device will guide you through t...

Страница 11: ...curity of the device should only be given to authorised staff If the device is stored away securely you should record a log of staff date time in and staff date time out for a clear audit trail If an unexpected third party is requesting access to the device for maintenance the request should be denied even if the third party is from a Dojo authorised courier or present themselves as part of the Do...

Страница 12: ...You should also make an inventory note for your own records to confirm the deactivation shipping information and return of the device Your device must be collected by an authorised courier that you arrange through Dojo They ll need a signature and provide confirmation of collection Dojo authorised couriers are listed below Yodel DPD Physically secure POI devices in your possession including device...

Страница 13: ... manufacturer seal has not been breached No error messages are present on the screen to indicate a security issue Any physical alterations to the device such as holes in the device or other material changes that could hide damage or tampering No foreign objects have been attached to the device If these checks can t be carried out physically you should use other resources to do so For example using...

Страница 14: ...nvestigate to find out what the issue is You shouldn t use the device until we ve confirmed that the issue has been resolved and P2PE encryption has been restored or we authorise for it to be returned If we authorise a return of the device you ll need to follow the steps in 5 1 8 POI Device Troubleshooting 8 1 Instructions for troubleshooting a POI device If your device is not working as expected ...

Страница 15: ...rmware and application version on your device please contact Dojo Customer Support D 0016 P 1 0 Dojo is a trading name of Paymentsense Limited Copyright 2020 Paymentsense Limited All rights reserved Paymentsense Limited is authorised and regulated by the Financial Conduct Authority FCA FRN 738728 and under the Electronic Money Regulations 2011 FCA FRN 900925 for the issuing of electronic money and...

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