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Instructions manual

/ MDT Series & MDTC38

60429 08/21

14.3 Phone support

For any questions about using the device

Please contact your technical salesperson

My client area on www.doga.fr

Go to your client area on

www.doga.fr

, click “Your contacts”, then select your specific

technical salesperson contact

depending on the device type.

For any questions about repairs

Please contact your After-sales department contact.

My client area on www.doga.fr

Go to your client area on

www.doga.fr

, click “Your contacts”, then select your specific

After-sales department contact

depending on the device type.

If your technician is unable to determine the cause of the problem remotely, they will give you the
procedure to make the repair yourselves if possible.

14.4 After-sales returns

It is imperative that all returned equipment has a completed after-sales return form attached to the
shipment.

The repair, maintenance, calibration or adjustment service cannot be initiated without this form.

Information

Compliance with this procedure means that your request will be processed quickly with
reduced troubleshooting costs.

DOGA reserves the right to apply a trade-in discount and, when applicable, to invoice
repair and packaging costs.

Download the after-sales return form

You can download the form using one of the following links:

http://service.doga.fr/syst/dogatech.nsf/liste/00184

https://www.doga.fr/en/our-services/industrial-maintenance

Information

You can use your own after-sales return form if it contains all the data required to work on
your device as listed below.

Содержание MDT Series

Страница 1: ...INSTRUCTIONS MANUAL MDT series MDTC38 ...

Страница 2: ... kept in a location known by all users Each operator has to read carefully this manual before installing using and mending the product Be sure that the operator has understood using recommendations and the meaning of signs put on the product Most accidents could be avoided respecting this Manual Instructions As a matter of fact they were created according to European laws and norms regarding produ...

Страница 3: ...MDTH 13 4 5 2 Pistol MDTP 17 4 5 3 Spindles MDTA 20 MDT SCREWDRIVER CABLE 23 5 1 Specification 23 5 2 Installation 24 CONTROLLER MDTC 25 6 1 Specification 25 6 2 Controller layout and connectors 26 OPERATION 27 7 1 Getting started at first power on or after screwdriver change 27 7 2 Operation screen 29 7 3 Presets or Model select 31 7 4 Parameters 32 7 5 Fastening settings 35 7 6 Advanced function...

Страница 4: ...ARE UPDATE 69 TORQUE CALIBRATION AND COMPENSATION 70 ERROR CODE 72 10 1 System error 72 10 2 Fastening error by the pattern setting 73 WEB SERVER 74 REGISTERS LIST SUMMARY 75 COM PROTOCOLS 75 13 1 MODBUS Server 75 13 2 OPEN PROTOCOL Server 76 MAINTENANCE 77 14 1 LCD display calibration 77 14 2 Troubleshooting 77 14 3 Phone support 78 14 4 After sales returns 78 14 5 On site repair 79 14 6 Warranty...

Страница 5: ...Avoid body contact with grounded surface ad pipes radiators ranges and refrigerators There is an increased risk of electric shock if your body is grounded Don t expose power tools to rain or wet conditions Water entering a power tool will increase the risk of electric shock Do not abuse the cord Never use the cord to carry the tools or pull the plug from an outlet Keep cord away from heat oil shar...

Страница 6: ...ach of children and other untrained persons Tools are dangerous in the hands of untrained users Maintain tools with care Keep cutting tools sharp and clean Properly maintained tools with sharp cutting edges are less likely to bind and are easier to control Check for misalignment or binding of moving parts breakage of parts and any other condition that may affect the tools operation If damaged have...

Страница 7: ...cable with 14 pins connectors MAIN FEATURES 1 Digital torque and angle program in 15 preset numbers and 2 multi step sequence programs 2 15 Models managing variable presets with counting no and I O in sequential 10 steps 3 Color LCD touch screen with easy control 4 Auto speed setting by torque 5 Monitoring fastening quality and count of screw numbers 6 Error information by code display 7 Easy para...

Страница 8: ... 150 1500 535 Hex 1 4 MDTC 38 MDT2611 0 4 3 4 100 900 555 Hex 1 4 MDT2616 0 5 5 0 100 620 555 Hex 1 4 MDT3204 0 4 4 0 100 1800 830 Hex 1 4 MDT3206 L 0 6 6 5 100 1250 915 Hex 1 4 MDTC 38 MDT3211 L 1 5 11 5 50 690 990 Hex 1 4 MDT3216 L 2 16 50 470 1000 Hex 1 4 MDT3220 L 3 20 50 375 995 SQ 3 8 MDT3224 L 4 24 50 310 1000 SQ 3 8 MDT3236 L 5 33 50 200 1005 SQ 3 8 MDT3245 L 6 40 50 160 1080 SQ 3 8 MDT326...

Страница 9: ... 8 Angle head hand held Lever start Model Torque N m Speed rpm Weight g Bit Socket Controller MDTH2604 0 2 1 4 150 1500 895 Hex 1 4 MDTC 38 MDTH2611 0 4 3 4 100 900 915 Hex 1 4 MDTH2616 0 5 5 0 100 620 915 Hex 1 4 MDTH2628 1 8 8 0 50 300 920 Hex 1 4 MDTH3204 0 4 4 5 100 1800 1270 Hex 1 4 MDTH3206 L 0 6 6 5 100 1250 1335 Hex 1 4 or SQ 3 8 MDTH3211 L 1 5 11 5 50 690 1440 Hex 1 4 or SQ 3 8 MDTH3216 L...

Страница 10: ...ex 1 4 MDTC 38 MDTA3206 0 6 6 5 100 1250 1065 Hex 1 4 MDTA3211 1 5 11 5 50 690 1170 Hex 1 4 MDTA3216 2 16 50 470 1180 Hex 1 4 MDTA3220 3 20 50 375 1200 SQ 3 8 MDTA3224 4 24 50 310 1205 SQ 3 8 MDTA3236 5 33 50 200 1210 SQ 3 8 MDTA3245 6 40 50 160 185 SQ 3 8 MDTA3264 8 57 50 115 1290 SQ 3 8 4 3 Max allowed axial force Identical for MDT MDTP MDTA MDT2604 16 50N max MDT3204 MD3264 100N max ...

Страница 11: ... 11 4 4 Auto Speed by torque setting under the each test condition Speed range Available setting range by manual Auto speed by torque setting Safe speed not exceeding over torque by rotation inertia under the testing conditions described on the chart ...

Страница 12: ...Instructions manual MDT Series MDTC38 60429 08 21 12 ...

Страница 13: ...Instructions manual MDT Series MDTC38 60429 08 21 13 4 5 Screwdrivers overall dimensions 4 5 1 Straight MDT and angle head MDTH MDT3204 A MDTH3204 A ...

Страница 14: ...Instructions manual MDT Series MDTC38 60429 08 21 14 MTD3206 A L MDTH3206 A L MDTH3206 Q L ...

Страница 15: ...Instructions manual MDT Series MDTC38 60429 08 21 15 MDT3211 3216 3220 3224 A L MDTH3211 3216 3220 3224 A L MDTH3211 3216 3220 3224 Q L ...

Страница 16: ...Instructions manual MDT Series MDTC38 60429 08 21 16 MDT3245 3264 Q L MDTH3245 3264 Q L ...

Страница 17: ...Instructions manual MDT Series MDTC38 60429 08 21 17 4 5 2 Pistol MDTP MDTP3204 3206 A D MDTP3204 3206 A U MDTP3204 3206 Q D MDTP3204 3206 Q U ...

Страница 18: ...Instructions manual MDT Series MDTC38 60429 08 21 18 MDTP3211 3216 3220 3224 A D MDTP3211 3216 3220 3224 A U MDTP3211 3216 3220 3224 3236 Q D MDTP3211 3216 3220 3224 3236 Q U ...

Страница 19: ...Instructions manual MDT Series MDTC38 60429 08 21 19 MDTP3245 3264 Q D MDTP3245 3264 Q U ...

Страница 20: ...Instructions manual MDT Series MDTC38 60429 08 21 20 4 5 3 Spindles MDTA MDTA3204 3206 A with telescopic cushion option ...

Страница 21: ...Instructions manual MDT Series MDTC38 60429 08 21 21 MDTA3211 3216 3220 3224 3236 A Q with telescopic cushion option ...

Страница 22: ...Instructions manual MDT Series MDTC38 60429 08 21 22 MDTA3245 3264 Q with telescopic cushion option ...

Страница 23: ...ng in several length standard 3 meters and extra long 5 meters and 8 meters Cable with rectangular section to avoid twisting No sense of connection same connector on both side Important screwdriver max torque can be lower than it s specification by 5 and 20 for extra long 5 and 8 meters cables Keying ...

Страница 24: ... way to avoid unormal strength and twist applied to cable than natural cable bending An appropriate cable management will Use appropriate accessories from As example below Cable bend radius 100mm minimum Intermediar clamp on balancer cable Loop for balancer cable compensation Screwdriver cable strength free ...

Страница 25: ... to 15 inputs dedicated to model steps Outputs port 1 to 8 flexible outputs 9 No of program Preset 15 presets 10 No of Job Model 15 jobs with each 20 steps 11 Type of steps Fastening Delay Input Output Barcode 12 Torque compensation 10 10 13 Screwdriver recognition Auto detection of connected driver when power ON of controller and provide the verification result on the selected tool model 14 Error...

Страница 26: ...ries MDTC38 60429 08 21 26 6 2 Controller layout and connectors Vertical mounting on the back side Standard Option Option SD card protected with a closure plate Ethernet Inputs Outputs RS232 Voltage supply Screwdriver connector ...

Страница 27: ... time of manufacture may not correlate with the driver shipped with the system Connect screwdriver to controller with supplied cable Connect controller power cable Power on controller with power switch If controller screen display error message E114 press reset button Click on On login screen note screwdriver model Enter Login with default password 0 Click on Click on Open Driver model list Select...

Страница 28: ...orque unit setting Default torque unit is N m If you need to set a different torque unit continue setting as follows Click on Enter Login with default password 0 Enter Login with default password 0 Click on Click on Open Torque unit Select unit in the list ...

Страница 29: ... on screen click button for move to other menu There is 4 group of menu Parameter Monitoring Remote control and Setting It requires the log in password to access these menu Fastening result OK NG Ready Preset Model 1 15 Torque monitoring Graph Menu Target torque Speed Fastening Time ms Angle Screw count Snug angle Date Time ...

Страница 30: ...Instructions manual MDT Series MDTC38 60429 08 21 30 Touch screen field Login to Menu Default PW 0 Preset or Job Model select Real time Last count cancel ...

Страница 31: ...anced 1 15 Parameter settings 1 Type TC AM or AC TM 2 Target Torque or Max torque 3 Torque limit or Min torque 4 Target angle or No use 5 Min angle 6 Max angle 7 Snug torque 8 Speed 9 Angle for free speed 10 Free speed 11 Soft start 12 Seating point 13 Torque rising time 14 Ramp up speed 15 Torque compensation Advanced Function parameter 1 Free reverse rotation Speed Angle 2 Prevailing Min Max tor...

Страница 32: ...he password can be changed once log in There are approx 950 address for each parameters Parameters are grouped for each settings as below On the log in window there are tool information about controller firmware version LCD UI graphic version and option card firmware version screwdriver model serial no To program each Presets Click and go to MDT3204 1 00 0 ...

Страница 33: ...Instructions manual MDT Series MDTC38 60429 08 21 33 ...

Страница 34: ...Instructions manual MDT Series MDTC38 60429 08 21 34 ...

Страница 35: ...in torque AC Set up in controller 0 100 Tool range 0 Description TC AM torque monitoring tolerance of target for fastening Ok AC TM Min torque Snug torque Unit Range Initial Set up in controller Tool range 0 Description In TC AM Point to start angle monitoring In AC TM Point to control angle Target speed Unit Range Initial rpm Tool range Auto Description Target speed Speed is changed by torque set...

Страница 36: ...roller parameter Seating point torque Unit Range Initial 10 95 50 Description In TC AM of Target torque Auto speed slow down to ramp up speed for torque control In AC TM to be set with same torque value as Snug torque in of Max torque Toque rising time Unit Range Initial msec 50 200 50 Description Time setting from seating point to the target Ramp up speed Unit Range Initial rpm Tool range Auto De...

Страница 37: ...onctions can be set independantly for each Preset 7 6 1 Free reverse rotation before Fastening Free Reverse rotation to guide the screw into the screw hole smoothly with low speed Preset selection Speed Unit Range Initial rpm Tool range 0 Description Tool reverse rotation speed Angle Unit Range Initial 0 1 turn 0 20 0 Description Reverse rotation angle in rev Fastening ...

Страница 38: ...0 20 0 Description Max engaging rotation in rev Time limit Unit Range Initial sec 0 10 0 Description Max engaging timelap Angle start from engaging Unit Range Initial YES NO NO Description If select the monitoring angle count is reset and start again from engaging torque detection point 7 6 3 Angle after torque up It manage extra angle control in both forward or reverse direction after tightening ...

Страница 39: ...evel to start tapping monitoring Reach upward and higher than end torque parameter Max thread torque Unit Range Initial set up in controller Tool range 0 Description Safety torque level end preset with a specific alarm Speed Unit Range Initial rpm Tool range 0 Description Driver rotation speed Thread tapping end torque Unit Range Initial set up in controller Tool range 0 Description Torque level t...

Страница 40: ...n Selected Preset is fill in Data field Preset selection 1 to 15 Loosening tool start loosening process in reverse rotation Angle in 0 1 turn up to 999 Select preset Select preset not mandatory Preset can be selected in data of Fastening command Preset selection 1 to 15 Delay time delay for setting time 1 to 999 Jump Move to the setting step 2 to 9 Count value A Total number A to count 1 to 999 Su...

Страница 41: ...mmands with related setting value There are 5 different type of command Input Output Fastening Time delay and bar code scan Fastening setting The fastening with counting number follows all settings and features in Screw Count menu except the number of screw Input Output setting IO port used in models should be unassigned None in IO settings Inputs port 9 to 15 are unassigned and dedicated to model...

Страница 42: ...MB Count number from 1 250 Delay Delay time 1 to 250 unit 0 1s 0 1 25 sec Bar code Require bar code scan None Barcode step data 1 to 30 registered barcode step 0 any barcode scan To select preset 14 and 15 please program preset 14 and 15 in a one step multisequence Bar code receiving a barcode to go to next step If model barcode step data is set between 1 to 30 It can go next step by receiving onl...

Страница 43: ...gger pulse to start counting another trigger pulse to stop counting and evaluate OK or NG Any remaining number calls count NG Time limit only set if sensor signal is start pulse time limit The fastening time limit from Count START for NG judgment The fastening work should be finished within the set time Otherwise the work piece leave the working area Total Count this parameter is only used with Pr...

Страница 44: ...mplete signal after fasten all set numbers Torque up Count complete it provides every pulse 0 5sec signal of torque OK and count complete signal after fasten all set numbers The count complete signal will be off after reset of count number when first screw of the new workpiece is tightened Count complete 100ms it provide a 100ms of pulse type count complete signal after fasten all set numbers Scre...

Страница 45: ...Instructions manual MDT Series MDTC38 60429 08 21 45 7 10 Controller settings ...

Страница 46: ...al Controller parameter initialize Unit Range Initial 0 to 20000 0 Description Key in 77 and press enter button Flash the parameters back to factory settings screwdriver is paired to controller Autospeed Unit Range Initial OFF ON YES Description ON Provide the safe speed on the torque setting P1 P15 The speed is automatically calculated OFF speed can be set manually within the screwdriver speed ra...

Страница 47: ...Instructions manual MDT Series MDTC38 60429 08 21 47 ...

Страница 48: ...ay and reset after the below set time Value 0 manual reset with RESET button Fastening OK signal time Unit Range Initial ms 0 500 200 Description Signal output time setting longer than 200ms which is factory setting Shorter time than factory setting doesn t work Screw type Unit Range Initial CW CCW CW Description Set tightening rotation direction for each preset Judged fasten minimum turn Unit Ran...

Страница 49: ...Instructions manual MDT Series MDTC38 60429 08 21 49 ...

Страница 50: ...fore power off RS232 select Unit Range Initial MODBUS Barcode MODBUS Description RS232 Port use for data report or barcode reader Please ensure that baudrate is set to correct value Comport baudrate setting Unit Range Initial bauds 9600 230400 115200 Description RS232 communication speed To be set as computer com port 115200 bauds for ParaMon or barcode reader setting 9600 bauds Auto data output U...

Страница 51: ...scription Screwdriver LED lamp off timer used only with pistols MDP 0 lamp off timer disable Event data select Unit Range Initial List all Description Select the events to be send by auto data output and saved on the SD card SD card should be set ON in Setting Option menu to save selected data on SD card ...

Страница 52: ...n non tightening model steps Model auto restart Unit Range Initial OFF ON OFF Description ON model restart automatically after previous one is completed OFF when model is finished driver is locked and NOP model 0 is auto selected A model have to be selected Crowfoot Unit Range Initial OFF ON OFF Description ON activate crowfoot setting below Gear ratio efficiency reverse torque and speed Crowfoot ...

Страница 53: ...itch enable input allow reverse by external input only F L switch have to be locked by controller setting Absolute home bit socket position Set origin When this input is set high controller keep in memory the actual absolute position of the bit holder as an origin position Screwdriver should not run during the activation of this input Move origin point Bit holder goes in forward direction to origi...

Страница 54: ...Instructions manual MDT Series MDTC38 60429 08 21 54 Outputs ...

Страница 55: ...2 IN 2 Preset select 2 3 IN 3 Preset select 3 4 IN 4 Start 5 IN 5 Forward Reverse 6 IN 6 Driver Lock 7 IN 7 Multi sequence 8 IN 8 Alarm Reset 9 IN 9 Non assignable only Model 10 OUT 1 Torque UP 11 OUT 2 Fastening OK 12 OUT 3 Ready 13 OUT 4 Motor RUN 14 OUT 5 Alarm 15 OUT 6 Status F L 16 OUT 7 Count complete 17 OUT 8 Alarm 1 18 IN 10 Non assignable only Model 19 IN 11 Non assignable only Model 20 I...

Страница 56: ...0 0 1 0 3 0 0 1 1 4 0 1 0 0 5 0 1 0 1 6 0 1 1 0 7 0 1 1 1 8 1 0 0 0 9 1 0 0 1 10 1 0 1 0 11 1 0 1 1 12 1 1 0 0 13 1 1 0 1 14 1 1 1 0 15 1 1 1 1 Multi A 0 0 0 0 1 Multi B 0 0 0 1 1 Binary coding with 3 outputs for error codes in 7 groups Error code Alarm 3 Alarm 2 Alarm 1 110 111 112 113 114 115 116 118 200 201 220 0 0 1 300 301 302 303 304 309 0 1 0 310 311 0 1 1 330 331 1 0 0 332 1 0 1 333 334 33...

Страница 57: ...r IP address will automatically given by LAN router IP address Unit Range Initial IPv4 adress 192 168 1 100 Description Used with Static mode to set manualy IP address Net mask Unit Range Initial 255 255 255 0 Description To create a subnetwork Gateway Unit Range Initial 192 168 1 1 Description Set LAN Router address Port Unit Range Initial 0 to 9999 5000 Description To be set for communication Pa...

Страница 58: ... 232 Ethernet settings Error latest 8 error history Graph Torque curve monitoring Two channel data curve for Current Torque Angle Speed The sampling rate is 1ms 0 001second for limitless data Auto scale will display all data on one single screen by changing real time sampling rate automatically The curve is displayed during the operation time and completed by operation stop So the graph monitoring...

Страница 59: ...s monitoring The I O tool operation signals are displayed when they are activated The temperature of the motor surface is also displayed Torque sensor digital value is also monitored Tightening and loosening total counter for connected screwdriver Network setting ...

Страница 60: ... to have highest cycle time and resets Click and go to group Remote The tool and output signal can be operated remotely by click the screen It is useful feature to simulate the tools in automation integration Easy to find the output wiring and tool test without PLC Preset selection Remote start tool in Fastening or Loosening direction Providing Output signals ...

Страница 61: ... auto speed setting feature against torque setting not to provide any over torque by speed shock This auto speed is safe speed on the hard joint condition On the real application this setting can be changed manually Auto customizing feature provides most optimized parameter settings for saving cycle time on the real application ...

Страница 62: ...mes until there is no more parameter changing on the simulation modification window Be sure that the fastening condition should be same during the process The system changes parameter values by the previous fastening data Once there is no more changes on the simulation modification window click STOP to finish testing Click APPLY to apply the settings on the simulation modification window The setti...

Страница 63: ... file from SD Card Only compatible with files saved with controller backup see above Do not restore with backup files saved with Webserver or ParaMon MDTC Back up and restore should have been made with same controller firmware version Power reset Power reset provide the equal effect of system rebooting by power switch OFF and ON Factory reset All parameter reset when click this button reboot syste...

Страница 64: ...Instructions manual MDT Series MDTC38 60429 08 21 64 7 16 General Settings Date Storage Options To modify Date Time and backlight brightness Click and Date and time System date and time can be modified ...

Страница 65: ...SD card Unit Range Initial OFF ON OFF Description In order to save the fastening data Select ON of SD card and select the items to be saved on the SD card Touch buzzer Unit Range Initial OFF ON ON Language Unit Range Initial List English Description Choose in a list of 5 languages English German Franch Spanish and Czech change is applied is applied in the menu ...

Страница 66: ...haracters including CR data Registering process 1 Click READ and scan the barcode 2 Select the first and ending digit number from the scan data for registration 3 Select Preset to be linked with the registered scan data 4 Click UP button to move the next registration and repeat the same process Preset 16 and 17 in P M window works for Multi A and B When Muti A or B is used the operation window dis...

Страница 67: ...de data length 32 characters including CR data Ex Model barcode step value set 1 If read barcode registration 1 data then model change next step Note for barcode reader connection Hardware connection on RS232 port Serial connection RS232 use only 2 3 5 pins Pins 2 and 3 should be switched External voltage supply is needed for RS232 barcode reader Barcode reader setting see below default standard p...

Страница 68: ...ore Tightening data saving To use this option check SD card is ON in Setting Options menu Event datas to be saved have been selected in Parameter Controller menu System creates the folders of YEAR MONTH automatically And it creates one file in CSV format with the file name of DATE The real time fastening data in Monitoring menu are stored together with the system clock time of the controller SD Me...

Страница 69: ...orded together with every fastening data FIRMWARE UPDATE 1 Remove the SD card for data saving and use the new SD card for firmware update only 2 Create the folder Update 3 And copy the firmware files in each folder 4 Insert the SD card and power ON the controller then it is updated automatically SD CARD update folder MDTC bin LCD bin ...

Страница 70: ...the reading on the torque meter is lower than the setting on the tool increase the calibration value more than 100 which is basic on production To increase the output torque 5 more key in 105 The calibration value works through whole range of torque It will be refreshed and stored in the memory chip in the tool So it can be still effective on other controller Be sure that the different torque test...

Страница 71: ...adjusted in the selected preset ONLY It does not influence to another presets Torque compensation on the controller panel Total adjustable range is 20 80 to 120 for 15 presets It is additional tuning from the Torque Calibration So the total adjustment is made by Torque calibration Torque compensation Torque compensation value is stored in the controller memory not the tool memory Some model of too...

Страница 72: ... Occurs when the controller model cannot find the specifications set in the program Select correct driver model in controller menu Check the 14P cable state 116 Com error related with I O data Fail to read I O data from system Re boot 117 Driver communication fail Driver communication fail Check the 14P cable state and connection 118 No motor rotation error Motor didn t run Reset and re boot 120 B...

Страница 73: ...get torque reached before the Min angle 331 Target angle setting error Target angle setting is out of the range AC TM mode Set the Target Angle 332 Angle over Target torque reached over the Max angle 333 No torque complete Operation stops before complete cycle of torque up by releasing lever trigger 334 Engaging torque detection fail The engaging torque is not detected in time or angle limit 335 C...

Страница 74: ...is more recommended Access to the IP address of the MDC controller via the web browser Parameter setting and monitoring are available on the web browser Ethernet connection layout The same AP should be shared between MDTC and the device Open the web browser and Key in the IP address of the MDTC controller Wifi LAN AP LAN Web server log in ID mdtc Password 0 ...

Страница 75: ...anced Function Advanced 1 to 15 A650 A949 11 Firmware Version A950 12 Monitoring data Data updated on event A3100 A3249 Realtime data A3300 A3320 13 Temporary parameter in RAM Virtual Preset 1 A3500 A3514 Virtual Model 1 20 A3535 A3554 Virtual Advanced 1 A3520 A3540 14 Remote control Operation A4000 A4008 Please refer to separate datasheet for details COM PROTOCOLS 13 1 MODBUS Server MDTC controll...

Страница 76: ...nual MDT Series MDTC38 60429 08 21 76 13 2 OPEN PROTOCOL Server MDTC controller is capable of connecting to the host controller through Ethernet using hereunder listed MID Please refer to dedicated instruction manual ...

Страница 77: ... over 60 tick with a thin pen Controller will reboot automatically 14 2 Troubleshooting If the device has a malfunction it will display an alarm Check how to reset the alarm in the error code chapter 10 Caution All repair tasks requiring the box to be opened must be carried out by DOGA or a contractor authorized by DOGA If despite reading this manual you are unable to solve a problem please contac...

Страница 78: ... give you the procedure to make the repair yourselves if possible 14 4 After sales returns It is imperative that all returned equipment has a completed after sales return form attached to the shipment The repair maintenance calibration or adjustment service cannot be initiated without this form Information Compliance with this procedure means that your request will be processed quickly with reduce...

Страница 79: ...ostly If you require an on site intervention please contact the After sales department My client area on www doga fr Go to your client area on www doga fr click Your contacts then select your specific After sales department contact depending on the device type Our services will organize the intervention 14 6 Warranty DOGA guarantees its products for parts or manufacturing defects for 12 months To ...

Страница 80: ... and storage Information Your equipment may be damaged if you transport or store it in unsuitable conditions Comply with the transport and storage information for your equipment Transport Use a container suitable for the transport of the equipment in order to protect it from external influences Comply with the following instructions before each transport Shut down the device Disconnect the power s...

Страница 81: ...Code covering professional Waste Electric and Electronic Equipment WEEE art R543 195 et seq DOGA is a member of ECOSYSTEM an eco organization approved by public authorities under the conditions defined by art R564 197 You can also benefit from collection and recycling system proposed by ECOSYSTEM for WEEE originating from the professional equipment marketed by DOGA Further information on www ecosy...

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